Boston 311
@311.boston.gov
The official Bluesky account of Boston 311. We are Boston's 24/7 hub for non-emergency city services.
For immediate assistance, call 311 or 617-635-4500. Download the Boston 311 app using the link below.
lnk.bio/Boston311
For immediate assistance, call 311 or 617-635-4500. Download the Boston 311 app using the link below.
lnk.bio/Boston311
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Boston 311
@311.boston.gov
· 20d
❄️ Sidewalks matter this winter, Boston! ❄️
Here’s what you need to know to keep our sidewalks safe and accessible for everyone.
See an unshoveled sidewalk? Report it to 311. Visit Boston.gov/snow for more information, use the BOS:311 app, or call 3-1-1 / 617-635-4500. Stay safe this winter, Boston!
Here’s what you need to know to keep our sidewalks safe and accessible for everyone.
See an unshoveled sidewalk? Report it to 311. Visit Boston.gov/snow for more information, use the BOS:311 app, or call 3-1-1 / 617-635-4500. Stay safe this winter, Boston!
Reposted by Boston 311
Happy Black History Month, Boston.
February 1, 2026 at 1:06 PM
Happy Black History Month, Boston.
Reposted by Boston 311
Over a three-day period, more than 2,300 loads of snow were removed from Boston's streets, totaling over 35,000 cubic yards.
Please use @311.boston.gov to report areas of the City that need attention. The work continues!
Please use @311.boston.gov to report areas of the City that need attention. The work continues!
January 30, 2026 at 10:09 PM
Over a three-day period, more than 2,300 loads of snow were removed from Boston's streets, totaling over 35,000 cubic yards.
Please use @311.boston.gov to report areas of the City that need attention. The work continues!
Please use @311.boston.gov to report areas of the City that need attention. The work continues!
Reposted by Boston 311
Very cold weather is forecasted for tonight, tomorrow, and this weekend. Please look out for our unhoused neighbors. If someone appears confused, unable to move, or unprepared for the cold, call 911. Learn how to help people experiencing homelessness: https://ow.ly/GfOB50Y5EM9
January 29, 2026 at 9:45 PM
Very cold weather is forecasted for tonight, tomorrow, and this weekend. Please look out for our unhoused neighbors. If someone appears confused, unable to move, or unprepared for the cold, call 911. Learn how to help people experiencing homelessness: https://ow.ly/GfOB50Y5EM9
Reposted by Boston 311
Brr. #Boston is under a cold emergency Jan 29 –Jan 31, with wind chills expected as low as -11°.
#BCYF centers are open as warming centers during normal operating hours.
Need a place to warm up? You’re welcome to stop in!
Cold emergency info: boston.gov/cold
BCYF hours/locations: boston.gov/bcyf
#BCYF centers are open as warming centers during normal operating hours.
Need a place to warm up? You’re welcome to stop in!
Cold emergency info: boston.gov/cold
BCYF hours/locations: boston.gov/bcyf
January 29, 2026 at 9:47 PM
Brr. #Boston is under a cold emergency Jan 29 –Jan 31, with wind chills expected as low as -11°.
#BCYF centers are open as warming centers during normal operating hours.
Need a place to warm up? You’re welcome to stop in!
Cold emergency info: boston.gov/cold
BCYF hours/locations: boston.gov/bcyf
#BCYF centers are open as warming centers during normal operating hours.
Need a place to warm up? You’re welcome to stop in!
Cold emergency info: boston.gov/cold
BCYF hours/locations: boston.gov/bcyf
Reposted by Boston 311
We all have a role to play in caring for our community. With the extreme cold weather forecasted through Saturday, January 31, please keep your neighbors in mind.
Find more cold weather tips at boston.gov/cold.
Find more cold weather tips at boston.gov/cold.
January 29, 2026 at 2:20 PM
We all have a role to play in caring for our community. With the extreme cold weather forecasted through Saturday, January 31, please keep your neighbors in mind.
Find more cold weather tips at boston.gov/cold.
Find more cold weather tips at boston.gov/cold.
Reposted by Boston 311
Already, over 350 city workers have moved nearly 800 loads of snow, amounting to 12,640 cubic yards and weighing over 2500 tons, to six snow farms across the City.
We anticipate having snow removal crews out for the next two nights.
Please use @311.boston.gov to let us know about snow issues!
We anticipate having snow removal crews out for the next two nights.
Please use @311.boston.gov to let us know about snow issues!
In Boston, snow removed from streets is transported to one of six "snow farms" across the city where it is safely stored and allowed to melt.
Here's what one of those snow farms looked like in 2015.
Here's what one of those snow farms looked like in 2015.
January 28, 2026 at 8:23 PM
Already, over 350 city workers have moved nearly 800 loads of snow, amounting to 12,640 cubic yards and weighing over 2500 tons, to six snow farms across the City.
We anticipate having snow removal crews out for the next two nights.
Please use @311.boston.gov to let us know about snow issues!
We anticipate having snow removal crews out for the next two nights.
Please use @311.boston.gov to let us know about snow issues!
Reposted by Boston 311
Beware of housing scams. If you’re looking to buy a home or already a homeowner, the Boston Home Center can help with free guidance, programs, and funding—without fees or pressure. Learn more: https://ow.ly/UEKM50XXsSs
January 27, 2026 at 4:58 PM
Beware of housing scams. If you’re looking to buy a home or already a homeowner, the Boston Home Center can help with free guidance, programs, and funding—without fees or pressure. Learn more: https://ow.ly/UEKM50XXsSs
Reposted by Boston 311
More than 2500 tons of snow have been removed from roadways, crosswalks, & ramps across Boston.
Snow removal continues today with large-scale work happening overnight for public safety. Use 311 to report areas that need attention.
Thank you to our Public Works teams working 24/7 to clear the snow!
Snow removal continues today with large-scale work happening overnight for public safety. Use 311 to report areas that need attention.
Thank you to our Public Works teams working 24/7 to clear the snow!
January 28, 2026 at 4:15 PM
More than 2500 tons of snow have been removed from roadways, crosswalks, & ramps across Boston.
Snow removal continues today with large-scale work happening overnight for public safety. Use 311 to report areas that need attention.
Thank you to our Public Works teams working 24/7 to clear the snow!
Snow removal continues today with large-scale work happening overnight for public safety. Use 311 to report areas that need attention.
Thank you to our Public Works teams working 24/7 to clear the snow!
Reposted by Boston 311
Due to the storm, some Boston neighborhoods (below) have a one-day delay for curbside trash/recycling collection through Saturday, Jan. 31. More info: boston.gov/trash-day
Curbside compost pickup for ALL neighborhoods will be delayed by one day through Friday, Jan. 30. More info: bostoncomposts.com
Curbside compost pickup for ALL neighborhoods will be delayed by one day through Friday, Jan. 30. More info: bostoncomposts.com
January 28, 2026 at 3:42 PM
Due to the storm, some Boston neighborhoods (below) have a one-day delay for curbside trash/recycling collection through Saturday, Jan. 31. More info: boston.gov/trash-day
Curbside compost pickup for ALL neighborhoods will be delayed by one day through Friday, Jan. 30. More info: bostoncomposts.com
Curbside compost pickup for ALL neighborhoods will be delayed by one day through Friday, Jan. 30. More info: bostoncomposts.com
Reposted by Boston 311
The best way to report snow issues and other problems that need the City's attention to @311.boston.gov is with the BOS:311 app.
Boston 311
The 311 Constituent Service Center is open 24 hours a day, seven days a week, and 365 days a year. You can call 3-1-1 or 617-635-4500, download the 311 app, or submit an online request. Track your cas...
www.boston.gov
January 28, 2026 at 4:26 PM
The best way to report snow issues and other problems that need the City's attention to @311.boston.gov is with the BOS:311 app.
Reposted by Boston 311
After the eighth-largest Boston snowfall on record (23 inches!), the work hasn't stopped for our dedicated Public Works team.
Crews are back at it today using equipment to clear intersections and curb ramps and widen streets. When cleaning off your car, please don’t leave snow on the street.
Crews are back at it today using equipment to clear intersections and curb ramps and widen streets. When cleaning off your car, please don’t leave snow on the street.
January 27, 2026 at 8:40 PM
After the eighth-largest Boston snowfall on record (23 inches!), the work hasn't stopped for our dedicated Public Works team.
Crews are back at it today using equipment to clear intersections and curb ramps and widen streets. When cleaning off your car, please don’t leave snow on the street.
Crews are back at it today using equipment to clear intersections and curb ramps and widen streets. When cleaning off your car, please don’t leave snow on the street.
@boston.gov announced the end of the snow emergency as of 8:00 p.m. on January 26. While municipal buildings reopen tomorrow, residents must take immediate action regarding parking, space savers, and sidewalks to ensure city-wide safety.
January 26, 2026 at 11:34 PM
@boston.gov announced the end of the snow emergency as of 8:00 p.m. on January 26. While municipal buildings reopen tomorrow, residents must take immediate action regarding parking, space savers, and sidewalks to ensure city-wide safety.
Reposted by Boston 311
The snow emergency and parking ban will be lifted at 8 p.m. tonight.
Residents parked in discounted lots or garages have until 10 p.m. to move vehicles before regular rates resume.
Space savers should be removed by 8 p.m. Wednesday.
Space savers are prohibited in the South End and Bay Village.
Residents parked in discounted lots or garages have until 10 p.m. to move vehicles before regular rates resume.
Space savers should be removed by 8 p.m. Wednesday.
Space savers are prohibited in the South End and Bay Village.
Snow Emergency and Parking Ban to End, January 26, at 8 p.m.; Schools Closed Tomorrow, January 27
Mayor Michelle Wu today announced that the snow emergency and parking ban currently in effect will be lifted today at 8 p.m. Residents parked in participating discounted garages must remove their cars...
www.boston.gov
January 26, 2026 at 9:49 PM
The snow emergency and parking ban will be lifted at 8 p.m. tonight.
Residents parked in discounted lots or garages have until 10 p.m. to move vehicles before regular rates resume.
Space savers should be removed by 8 p.m. Wednesday.
Space savers are prohibited in the South End and Bay Village.
Residents parked in discounted lots or garages have until 10 p.m. to move vehicles before regular rates resume.
Space savers should be removed by 8 p.m. Wednesday.
Space savers are prohibited in the South End and Bay Village.
Reposted by Boston 311
All BPS schools will be CLOSED Tuesday, January 27, due to snow. School and district sports and activities also will be CANCELED Tuesday, January 27.
All central offices will be OPEN Tuesday, January 27. Please visit boston.gov for more information.
All central offices will be OPEN Tuesday, January 27. Please visit boston.gov for more information.
January 26, 2026 at 9:40 PM
All BPS schools will be CLOSED Tuesday, January 27, due to snow. School and district sports and activities also will be CANCELED Tuesday, January 27.
All central offices will be OPEN Tuesday, January 27. Please visit boston.gov for more information.
All central offices will be OPEN Tuesday, January 27. Please visit boston.gov for more information.
The parking ban will be lifted at 8:00 p.m. Monday, January 26, with participating garage rates resuming at 10:00 p.m.
Boston Public Schools will be closed Tuesday, January 27. All other City buildings are open.
Boston Public Schools will be closed Tuesday, January 27. All other City buildings are open.
January 26, 2026 at 9:46 PM
The parking ban will be lifted at 8:00 p.m. Monday, January 26, with participating garage rates resuming at 10:00 p.m.
Boston Public Schools will be closed Tuesday, January 27. All other City buildings are open.
Boston Public Schools will be closed Tuesday, January 27. All other City buildings are open.
Reposted by Boston 311
More snow is falling now. We could see an additional 5 inches of snowfall today.
January 26, 2026 at 6:52 PM
More snow is falling now. We could see an additional 5 inches of snowfall today.
Reposted by Boston 311
Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely.
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
January 24, 2026 at 5:36 PM
Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely.
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
Reposted by Boston 311
Snowstorm updates with Clarence in Public Works 🌨️
Please stay off the roads during and after the storm so plows and first responders can work safely. Snow continues to fall fast and our teams are working around the clock.
If you see anyone outside who needs help, call 911.
Please stay off the roads during and after the storm so plows and first responders can work safely. Snow continues to fall fast and our teams are working around the clock.
If you see anyone outside who needs help, call 911.
January 26, 2026 at 12:19 AM
Snowstorm updates with Clarence in Public Works 🌨️
Please stay off the roads during and after the storm so plows and first responders can work safely. Snow continues to fall fast and our teams are working around the clock.
If you see anyone outside who needs help, call 911.
Please stay off the roads during and after the storm so plows and first responders can work safely. Snow continues to fall fast and our teams are working around the clock.
If you see anyone outside who needs help, call 911.
Reposted by Boston 311
Here are some snow shoveling tips to keep in mind! For more helpful tips on snow removal visit Boston.gov/snow !
January 26, 2026 at 12:57 PM
Here are some snow shoveling tips to keep in mind! For more helpful tips on snow removal visit Boston.gov/snow !
Reposted by Boston 311
Here is the most updated forecast from the National Weather Service regarding today’s snow storm!
January 25, 2026 at 12:39 PM
Here is the most updated forecast from the National Weather Service regarding today’s snow storm!
Reposted by Boston 311
We encourage everyone to avoid traveling unless you have to! If you must drive in this weather here are some safety tips!
Visit boston.gov/snow for more safety tips!#readyboston
Visit boston.gov/snow for more safety tips!#readyboston
January 25, 2026 at 6:40 PM
We encourage everyone to avoid traveling unless you have to! If you must drive in this weather here are some safety tips!
Visit boston.gov/snow for more safety tips!#readyboston
Visit boston.gov/snow for more safety tips!#readyboston
Reposted by Boston 311
Boston is ready for the snow. Get info & alerts at boston.gov/snow.
January 25, 2026 at 12:34 AM
Boston is ready for the snow. Get info & alerts at boston.gov/snow.
Reposted by Boston 311
Heaviest snow expected between 2 p.m. Sunday and 3 a.m. Monday, including whiteout conditions. Stay off roads and allow @streets.boston.gov teams to work safely.
Boston is ready for the snow. Get info & alerts at boston.gov/snow.
January 25, 2026 at 12:52 AM
Heaviest snow expected between 2 p.m. Sunday and 3 a.m. Monday, including whiteout conditions. Stay off roads and allow @streets.boston.gov teams to work safely.
Reposted by Boston 311
The City is declaring a snow emergency and parking ban, effective 8:00 AM tomorrow, Sunday January 25. During snow emergencies, vehicles parked on posted emergency arteries will be ticketed and towed.
Check for signs like this one or view our map of restricted streets at boston.gov/snow-parking
Check for signs like this one or view our map of restricted streets at boston.gov/snow-parking
January 24, 2026 at 6:07 PM
The City is declaring a snow emergency and parking ban, effective 8:00 AM tomorrow, Sunday January 25. During snow emergencies, vehicles parked on posted emergency arteries will be ticketed and towed.
Check for signs like this one or view our map of restricted streets at boston.gov/snow-parking
Check for signs like this one or view our map of restricted streets at boston.gov/snow-parking
Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely.
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
January 24, 2026 at 5:36 PM
Cold weather can be dangerous. Layer up, limit time outside, let faucets drip, and use space heaters safely.
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙
Renters have the right to heat from Sept 15–June 15.
If you don’t have heat, contact your landlord. If they’re not responsive, call Inspectional Services or 3-1-1.
Stay warm, Boston. 💙