I've always believed that exceptional customer support (esp. in B2B) begins long before you need it. Here is a concept of Sign Up flow that I am working on. Personal touch right from the start—matching each prospect with their dedicated CSM, just like booking an Uber ride. #wip

Kairo, a little cute time and habit tracker. ☺️

We've also implemented similar behavior in EngageKit's onboarding task list. When users claim a reward (extra days on trial), we show exactly where their claimed days are added, ensuring transparency and a rewarding experience.

I have used (still use) this approach in Kairo time tracker in various interactions few years ago and users loved it.

Users love clarity in interactions with product, and LinkedIn nailed it with their latest UX update.

When you click a reaction, it animates, showing its impact and seamlessly exposing the comment field. A touch of game-like design making the action clear and engaging.