Scott McKain
@scottmckain.bsky.social
Author, Professional Speakers Hall of Fame, Cavett recipient (highest honor in professional speaking), Sales & Marketing Hall of Fame, in two Werner Herzog movies, and Tammy’s husband.
🎤 Exciting news!
I’ll have a webinar session tomorrow at 7:00 PM EST on SpeakerNet News Teleseminars!
I'll be sharing insights on “Beyond Multiple Streams: Building a Speaking Business That Solves, Not Sells.”
I’ll have a webinar session tomorrow at 7:00 PM EST on SpeakerNet News Teleseminars!
I'll be sharing insights on “Beyond Multiple Streams: Building a Speaking Business That Solves, Not Sells.”
November 11, 2025 at 8:30 PM
🎤 Exciting news!
I’ll have a webinar session tomorrow at 7:00 PM EST on SpeakerNet News Teleseminars!
I'll be sharing insights on “Beyond Multiple Streams: Building a Speaking Business That Solves, Not Sells.”
I’ll have a webinar session tomorrow at 7:00 PM EST on SpeakerNet News Teleseminars!
I'll be sharing insights on “Beyond Multiple Streams: Building a Speaking Business That Solves, Not Sells.”
Today, we honor and thank all the brave men and women who have served our country.
Your courage, sacrifice, and dedication protect the freedoms we cherish every day.
Because of you, we stand stronger and live freer.
To every veteran, thank you for your service. 🙏
#VeteransDay
Your courage, sacrifice, and dedication protect the freedoms we cherish every day.
Because of you, we stand stronger and live freer.
To every veteran, thank you for your service. 🙏
#VeteransDay
November 11, 2025 at 3:26 PM
Today, we honor and thank all the brave men and women who have served our country.
Your courage, sacrifice, and dedication protect the freedoms we cherish every day.
Because of you, we stand stronger and live freer.
To every veteran, thank you for your service. 🙏
#VeteransDay
Your courage, sacrifice, and dedication protect the freedoms we cherish every day.
Because of you, we stand stronger and live freer.
To every veteran, thank you for your service. 🙏
#VeteransDay
One of the three major 𝗱𝗲𝘀𝘁𝗿𝗼𝘆𝗲𝗿𝘀 𝗼𝗳 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝘁𝗶𝗼𝗻 where something many businesses fall into without realizing it is the 𝗰𝗼𝗽𝘆𝗰𝗮𝘁 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻.
November 9, 2025 at 12:00 AM
One of the three major 𝗱𝗲𝘀𝘁𝗿𝗼𝘆𝗲𝗿𝘀 𝗼𝗳 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁𝗶𝗮𝘁𝗶𝗼𝗻 where something many businesses fall into without realizing it is the 𝗰𝗼𝗽𝘆𝗰𝗮𝘁 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻.
After filling my car, I complained about how expensive gas had become. The young man behind the counter noticed the brand of water I was buying and said, “𝘋𝘶𝘥𝘦, 𝘺𝘰𝘶’𝘳𝘦 𝘴𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘮𝘰𝘳𝘦 𝘱𝘦𝘳 𝘨𝘢𝘭𝘭𝘰𝘯 𝘰𝘯 𝘵𝘩𝘢𝘵 𝘸𝘢𝘵𝘦𝘳!”
November 8, 2025 at 12:00 AM
After filling my car, I complained about how expensive gas had become. The young man behind the counter noticed the brand of water I was buying and said, “𝘋𝘶𝘥𝘦, 𝘺𝘰𝘶’𝘳𝘦 𝘴𝘱𝘦𝘯𝘥𝘪𝘯𝘨 𝘮𝘰𝘳𝘦 𝘱𝘦𝘳 𝘨𝘢𝘭𝘭𝘰𝘯 𝘰𝘯 𝘵𝘩𝘢𝘵 𝘸𝘢𝘵𝘦𝘳!”
In a world where everyone has access to the same AI tools 🤖, standing out isn’t about being different, it’s about being authentically valuable in ways no algorithm can copy.
AI can amplify your message, but your story, service, and human touch are what make you irreplaceable. 💡
AI can amplify your message, but your story, service, and human touch are what make you irreplaceable. 💡
November 7, 2025 at 12:00 AM
In a world where everyone has access to the same AI tools 🤖, standing out isn’t about being different, it’s about being authentically valuable in ways no algorithm can copy.
AI can amplify your message, but your story, service, and human touch are what make you irreplaceable. 💡
AI can amplify your message, but your story, service, and human touch are what make you irreplaceable. 💡
Here's a Sunday reminder for you all...🌟
In business and in life fitting in feels safe, but it rarely leads to distinction.
The 𝗿𝗲𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵, 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁, 𝗰𝗼𝗺𝗲𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂’𝗿𝗲 𝘄𝗶𝗹𝗹𝗶𝗻𝗴 𝘁𝗼 𝗯𝗿𝗲𝗮𝗸 𝘁𝗵𝗲 𝗺𝗼𝗹𝗱 and show the world what makes you different.
#BeyondDistinction #Leadership #BusinessGrowth
In business and in life fitting in feels safe, but it rarely leads to distinction.
The 𝗿𝗲𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵, 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁, 𝗰𝗼𝗺𝗲𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂’𝗿𝗲 𝘄𝗶𝗹𝗹𝗶𝗻𝗴 𝘁𝗼 𝗯𝗿𝗲𝗮𝗸 𝘁𝗵𝗲 𝗺𝗼𝗹𝗱 and show the world what makes you different.
#BeyondDistinction #Leadership #BusinessGrowth
November 2, 2025 at 1:00 PM
Here's a Sunday reminder for you all...🌟
In business and in life fitting in feels safe, but it rarely leads to distinction.
The 𝗿𝗲𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵, 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁, 𝗰𝗼𝗺𝗲𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂’𝗿𝗲 𝘄𝗶𝗹𝗹𝗶𝗻𝗴 𝘁𝗼 𝗯𝗿𝗲𝗮𝗸 𝘁𝗵𝗲 𝗺𝗼𝗹𝗱 and show the world what makes you different.
#BeyondDistinction #Leadership #BusinessGrowth
In business and in life fitting in feels safe, but it rarely leads to distinction.
The 𝗿𝗲𝗮𝗹 𝗴𝗿𝗼𝘄𝘁𝗵, 𝘁𝗵𝗲 𝗿𝗲𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁, 𝗰𝗼𝗺𝗲𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂’𝗿𝗲 𝘄𝗶𝗹𝗹𝗶𝗻𝗴 𝘁𝗼 𝗯𝗿𝗲𝗮𝗸 𝘁𝗵𝗲 𝗺𝗼𝗹𝗱 and show the world what makes you different.
#BeyondDistinction #Leadership #BusinessGrowth
It will be an honor to walk across the stage today at the @NationalFFA Convention at Lucas Oil Stadium.
FFA changed my life — and it continues to do the same for its 1 million+ members today!
FFA changed my life — and it continues to do the same for its 1 million+ members today!
November 1, 2025 at 4:34 PM
It will be an honor to walk across the stage today at the @NationalFFA Convention at Lucas Oil Stadium.
FFA changed my life — and it continues to do the same for its 1 million+ members today!
FFA changed my life — and it continues to do the same for its 1 million+ members today!
Stop building fences to keep customers in. Start digging wells that make them want to stay. 💧
Loyalty is earned through experience, not enforcement.
What about your business? Are you spending more time fixing fences… or digging wells? Let me know your thoughts in this thread⬇️
Loyalty is earned through experience, not enforcement.
What about your business? Are you spending more time fixing fences… or digging wells? Let me know your thoughts in this thread⬇️
October 31, 2025 at 11:01 PM
Stop building fences to keep customers in. Start digging wells that make them want to stay. 💧
Loyalty is earned through experience, not enforcement.
What about your business? Are you spending more time fixing fences… or digging wells? Let me know your thoughts in this thread⬇️
Loyalty is earned through experience, not enforcement.
What about your business? Are you spending more time fixing fences… or digging wells? Let me know your thoughts in this thread⬇️
Here’s a Thursday thought you might relate to or maybe it’s one you’ve been quietly wondering about. 💭 Let me know your thoughts!
#Iconic #Distinction #Leadership #CustomerExperience #ThursdayThoughts #BusinessGrowth #CX #DistinctiveExperience #Business #Leadership
#Iconic #Distinction #Leadership #CustomerExperience #ThursdayThoughts #BusinessGrowth #CX #DistinctiveExperience #Business #Leadership
October 31, 2025 at 12:00 AM
Here’s a Thursday thought you might relate to or maybe it’s one you’ve been quietly wondering about. 💭 Let me know your thoughts!
#Iconic #Distinction #Leadership #CustomerExperience #ThursdayThoughts #BusinessGrowth #CX #DistinctiveExperience #Business #Leadership
#Iconic #Distinction #Leadership #CustomerExperience #ThursdayThoughts #BusinessGrowth #CX #DistinctiveExperience #Business #Leadership
Excellence isn’t a one-time event, it’s a daily commitment to creating experiences that make customers and employees feel valued.
Think of your business as a stage — every interaction is part of the show, so the real question is:
What kind of experience are you creating? Share your thoughts below!
Think of your business as a stage — every interaction is part of the show, so the real question is:
What kind of experience are you creating? Share your thoughts below!
October 28, 2025 at 10:00 PM
Excellence isn’t a one-time event, it’s a daily commitment to creating experiences that make customers and employees feel valued.
Think of your business as a stage — every interaction is part of the show, so the real question is:
What kind of experience are you creating? Share your thoughts below!
Think of your business as a stage — every interaction is part of the show, so the real question is:
What kind of experience are you creating? Share your thoughts below!
My great pal, @NeenJames, has a terrific new book -- and it's on the USAToday Bestseller list! If you haven't already, here's the link to get her book, "Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business."
neenjames.com/books/
neenjames.com/books/
October 27, 2025 at 8:56 PM
My great pal, @NeenJames, has a terrific new book -- and it's on the USAToday Bestseller list! If you haven't already, here's the link to get her book, "Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business."
neenjames.com/books/
neenjames.com/books/
Legacy can become a liability.
You cannot transcend the turbulence of today's AI-transformed marketplace if you're trying to protect "the way we've always done it."
Want to move beyond #distinction? Let's connect: scottmckain.com
You cannot transcend the turbulence of today's AI-transformed marketplace if you're trying to protect "the way we've always done it."
Want to move beyond #distinction? Let's connect: scottmckain.com
October 18, 2025 at 9:04 PM
Legacy can become a liability.
You cannot transcend the turbulence of today's AI-transformed marketplace if you're trying to protect "the way we've always done it."
Want to move beyond #distinction? Let's connect: scottmckain.com
You cannot transcend the turbulence of today's AI-transformed marketplace if you're trying to protect "the way we've always done it."
Want to move beyond #distinction? Let's connect: scottmckain.com
When it comes to speakers, there is no one better than my great friend, @philmjones.
It’s terrific to join him on today’s program for @Stellantis.
It’s terrific to join him on today’s program for @Stellantis.
October 16, 2025 at 12:13 PM
When it comes to speakers, there is no one better than my great friend, @philmjones.
It’s terrific to join him on today’s program for @Stellantis.
It’s terrific to join him on today’s program for @Stellantis.
High Point University developed a unique approach that extends beyond academics to teach a range of skills, including emotional intelligence, communication, and leadership.
Whatever business you're in, don't just stick to the basics. Go beyond the obvious to transcend the competition.
#lifeskills
Whatever business you're in, don't just stick to the basics. Go beyond the obvious to transcend the competition.
#lifeskills
September 29, 2025 at 12:33 AM
High Point University developed a unique approach that extends beyond academics to teach a range of skills, including emotional intelligence, communication, and leadership.
Whatever business you're in, don't just stick to the basics. Go beyond the obvious to transcend the competition.
#lifeskills
Whatever business you're in, don't just stick to the basics. Go beyond the obvious to transcend the competition.
#lifeskills
I had a terrific time joining my longtime friend Larry Lannan and his podcasting partner Duncan Giles on their Unscripted podcast.
Join us here:
VIDEO: www.youtube.com/watch?v=BMoL...
AUDIO: soundcloud.com/podcasts-by-...
#Podcast #Leadership #Business #Unscripted #CX #BeyondDistinction
Join us here:
VIDEO: www.youtube.com/watch?v=BMoL...
AUDIO: soundcloud.com/podcasts-by-...
#Podcast #Leadership #Business #Unscripted #CX #BeyondDistinction
September 26, 2025 at 5:35 PM
I had a terrific time joining my longtime friend Larry Lannan and his podcasting partner Duncan Giles on their Unscripted podcast.
Join us here:
VIDEO: www.youtube.com/watch?v=BMoL...
AUDIO: soundcloud.com/podcasts-by-...
#Podcast #Leadership #Business #Unscripted #CX #BeyondDistinction
Join us here:
VIDEO: www.youtube.com/watch?v=BMoL...
AUDIO: soundcloud.com/podcasts-by-...
#Podcast #Leadership #Business #Unscripted #CX #BeyondDistinction
Our friends at the Fairmont Scottsdale Princess invited Tammy and me to join in at Pumpkin Fest at the Princess last night! If you're in the Scottsdale area, it is the perfect Fall festival. Just like everything else there, it is distinctive...ICONIC!
Thanks to the entire Princess team! #CX
Thanks to the entire Princess team! #CX
September 19, 2025 at 11:18 PM
Our friends at the Fairmont Scottsdale Princess invited Tammy and me to join in at Pumpkin Fest at the Princess last night! If you're in the Scottsdale area, it is the perfect Fall festival. Just like everything else there, it is distinctive...ICONIC!
Thanks to the entire Princess team! #CX
Thanks to the entire Princess team! #CX
A full house of students as we share ideas about emotional intelligence and distinction today!
September 16, 2025 at 7:48 PM
A full house of students as we share ideas about emotional intelligence and distinction today!
It’s always a great day when you are at @HighPointU!
September 16, 2025 at 3:29 PM
It’s always a great day when you are at @HighPointU!
Going down the escalator at the Greensboro/High Point Airport…and this guy looks familiar! Great to be back at @HighPointU!
September 15, 2025 at 7:58 PM
Going down the escalator at the Greensboro/High Point Airport…and this guy looks familiar! Great to be back at @HighPointU!
Going down the escalator at the Greensboro/High Point Airport…and this guy looks familiar! Great to be back at @HighPointU!
September 15, 2025 at 7:58 PM
Going down the escalator at the Greensboro/High Point Airport…and this guy looks familiar! Great to be back at @HighPointU!
Change is hard. Just ask Cracker Barrel.
The challenge for every leader is this: How do you innovate without losing the distinction that built customer loyalty in the first place?
Check out: www.linkedin.com/pulse/innova...
#CX #BusinessGrowth #Innovation #BrandLoyalty #BeyondDistinction
The challenge for every leader is this: How do you innovate without losing the distinction that built customer loyalty in the first place?
Check out: www.linkedin.com/pulse/innova...
#CX #BusinessGrowth #Innovation #BrandLoyalty #BeyondDistinction
August 27, 2025 at 9:04 PM
Change is hard. Just ask Cracker Barrel.
The challenge for every leader is this: How do you innovate without losing the distinction that built customer loyalty in the first place?
Check out: www.linkedin.com/pulse/innova...
#CX #BusinessGrowth #Innovation #BrandLoyalty #BeyondDistinction
The challenge for every leader is this: How do you innovate without losing the distinction that built customer loyalty in the first place?
Check out: www.linkedin.com/pulse/innova...
#CX #BusinessGrowth #Innovation #BrandLoyalty #BeyondDistinction
🤯 Data can't measure *everything*! It's #MythBusterMonday. Can you "only manage what you can measure"? 👀 You'll rethink EVERYTHING. 💯
scottmckain.com
#CX #leadership #business #motivation #success #wisdom
scottmckain.com
#CX #leadership #business #motivation #success #wisdom
August 25, 2025 at 11:46 AM
🤯 Data can't measure *everything*! It's #MythBusterMonday. Can you "only manage what you can measure"? 👀 You'll rethink EVERYTHING. 💯
scottmckain.com
#CX #leadership #business #motivation #success #wisdom
scottmckain.com
#CX #leadership #business #motivation #success #wisdom
If you’re constantly pushing your product, customers assume you care only about your success, not theirs. Ask yourself: Do your customers see you as a salesperson...or as a trusted resource?
Go Beyond Distinction: Be the partner they can’t imagine doing business without.
scottmckain.com
#CX #Sales
Go Beyond Distinction: Be the partner they can’t imagine doing business without.
scottmckain.com
#CX #Sales
August 20, 2025 at 12:57 PM
If you’re constantly pushing your product, customers assume you care only about your success, not theirs. Ask yourself: Do your customers see you as a salesperson...or as a trusted resource?
Go Beyond Distinction: Be the partner they can’t imagine doing business without.
scottmckain.com
#CX #Sales
Go Beyond Distinction: Be the partner they can’t imagine doing business without.
scottmckain.com
#CX #Sales
What separates #iconic organizations from the rest? They relentlessly seek out the negative, using it as fuel to fix processes, solve problems, and re-educate their people.
scottmckain.com
#Innovation #CustomerExperience #StrategicThinking #ProblemSolving #Leadership #BusinessStrategy
scottmckain.com
#Innovation #CustomerExperience #StrategicThinking #ProblemSolving #Leadership #BusinessStrategy
August 13, 2025 at 2:07 PM
What separates #iconic organizations from the rest? They relentlessly seek out the negative, using it as fuel to fix processes, solve problems, and re-educate their people.
scottmckain.com
#Innovation #CustomerExperience #StrategicThinking #ProblemSolving #Leadership #BusinessStrategy
scottmckain.com
#Innovation #CustomerExperience #StrategicThinking #ProblemSolving #Leadership #BusinessStrategy