Kyle Soucy
@kylesoucy.bsky.social
Independent UX Research Consultant | Trainer | Speaker | Podcaster
Company: https://usableinterface.com/
Podcast: https://uxconsultantslounge.com/
Company: https://usableinterface.com/
Podcast: https://uxconsultantslounge.com/
Reposted by Kyle Soucy
Saw threads sharing fav small businesses to buy from this holiday season instead of big box stores--here are some of my favs (some local to NC, some not)--please share your favs!
November 20, 2025 at 4:44 PM
Saw threads sharing fav small businesses to buy from this holiday season instead of big box stores--here are some of my favs (some local to NC, some not)--please share your favs!
Reposted by Kyle Soucy
When they tell you they plan on throwing out the constitution, believe them.
October 13, 2025 at 2:04 AM
When they tell you they plan on throwing out the constitution, believe them.
I’m excited to join the Collective Cohort on Reimagining UX Research in the AI Age to share my process for using AI to streamline the creation of personas and journey maps!
The cohort runs from Oct 9—24, 2025. See link in 🧵 for more details.
The cohort runs from Oct 9—24, 2025. See link in 🧵 for more details.
October 6, 2025 at 3:03 PM
I’m excited to join the Collective Cohort on Reimagining UX Research in the AI Age to share my process for using AI to streamline the creation of personas and journey maps!
The cohort runs from Oct 9—24, 2025. See link in 🧵 for more details.
The cohort runs from Oct 9—24, 2025. See link in 🧵 for more details.
Reposted by Kyle Soucy
Big tech is laying off user researchers in droves, because it believes that coercing its customers is more profitable than silly things like "making good products people want to buy."
But now the FAFO pendulum is coming around, with Amazon's $2.5B dark pattern settlement and #a11y lawsuits galore.
But now the FAFO pendulum is coming around, with Amazon's $2.5B dark pattern settlement and #a11y lawsuits galore.
UX so bad that it's illegal
Big tech is divesting from user-centered design, and getting into hot water with the law.
productpicnic.beehiiv.com
October 5, 2025 at 5:04 PM
Big tech is laying off user researchers in droves, because it believes that coercing its customers is more profitable than silly things like "making good products people want to buy."
But now the FAFO pendulum is coming around, with Amazon's $2.5B dark pattern settlement and #a11y lawsuits galore.
But now the FAFO pendulum is coming around, with Amazon's $2.5B dark pattern settlement and #a11y lawsuits galore.
🍫 + 🥜 When two independent consultants combine their strengths, they create something neither could offer alone...
In this new ep. of The UX Consultants Lounge, I talk w/ @steveportigal.bsky.social and @pseudoroom.bsky.social about their recent decision to collaborate.
In this new ep. of The UX Consultants Lounge, I talk w/ @steveportigal.bsky.social and @pseudoroom.bsky.social about their recent decision to collaborate.
August 12, 2025 at 1:55 PM
🍫 + 🥜 When two independent consultants combine their strengths, they create something neither could offer alone...
In this new ep. of The UX Consultants Lounge, I talk w/ @steveportigal.bsky.social and @pseudoroom.bsky.social about their recent decision to collaborate.
In this new ep. of The UX Consultants Lounge, I talk w/ @steveportigal.bsky.social and @pseudoroom.bsky.social about their recent decision to collaborate.
Reposted by Kyle Soucy
ELIZABETH WARREN: What Zohran is saying is 'I want people to be able to afford to live in NYC'
FABER: But raising taxes in order to do it?
WARREN: Oh my goodness! Oh dear! Are you worried that billionaires are going to go hungry?
FABER: But raising taxes in order to do it?
WARREN: Oh my goodness! Oh dear! Are you worried that billionaires are going to go hungry?
August 4, 2025 at 2:42 PM
ELIZABETH WARREN: What Zohran is saying is 'I want people to be able to afford to live in NYC'
FABER: But raising taxes in order to do it?
WARREN: Oh my goodness! Oh dear! Are you worried that billionaires are going to go hungry?
FABER: But raising taxes in order to do it?
WARREN: Oh my goodness! Oh dear! Are you worried that billionaires are going to go hungry?
Reposted by Kyle Soucy
“And if all others accepted the lie which the Party imposed – if all records told the same tale – then the lie passed into history and became truth. ‘Who controls the past," ran the Party slogan, "controls the future: who controls the present controls the past.’"
-1984, George Orwell
-1984, George Orwell
July 31, 2025 at 11:09 PM
“And if all others accepted the lie which the Party imposed – if all records told the same tale – then the lie passed into history and became truth. ‘Who controls the past," ran the Party slogan, "controls the future: who controls the present controls the past.’"
-1984, George Orwell
-1984, George Orwell
🎉 One year ago, I launched The UX Consultants Lounge, a podcast about the real, messy, and meaningful work of UX consulting. Twelve months and eleven episodes later, it’s still going strong!
📍 You can find it on your favorite podcast platform or at uxconsultantslounge.com
📍 You can find it on your favorite podcast platform or at uxconsultantslounge.com
July 31, 2025 at 2:28 PM
🎉 One year ago, I launched The UX Consultants Lounge, a podcast about the real, messy, and meaningful work of UX consulting. Twelve months and eleven episodes later, it’s still going strong!
📍 You can find it on your favorite podcast platform or at uxconsultantslounge.com
📍 You can find it on your favorite podcast platform or at uxconsultantslounge.com
Reposted by Kyle Soucy
If you need to participate in society vis-à-vis "jobs", this new book by my pal Margo (definitely a human and not AI) might help you.
Plus, it's a good size for flinging against the wall when the whole process gets too annoying.
Plus, it's a good size for flinging against the wall when the whole process gets too annoying.
On sale right now! Good Job: Designing Interviews and Interviewing in Design.
It's a two-sided book: read it one way as an interviewer, the other way as a candidate. It's a well-balanced, insightful, way of dealing with hiring and getting hired.
bookshop.org/p/books/good...
It's a two-sided book: read it one way as an interviewer, the other way as a candidate. It's a well-balanced, insightful, way of dealing with hiring and getting hired.
bookshop.org/p/books/good...
July 31, 2025 at 2:22 PM
If you need to participate in society vis-à-vis "jobs", this new book by my pal Margo (definitely a human and not AI) might help you.
Plus, it's a good size for flinging against the wall when the whole process gets too annoying.
Plus, it's a good size for flinging against the wall when the whole process gets too annoying.
Writing proposals without knowing the budget? What could possibly go wrong? 🙃
🎧 𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗙𝘂𝗹𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗡𝗼𝘄: You can find 𝘛𝘩𝘦 𝘜𝘟 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵𝘴 𝘓𝘰𝘶𝘯𝘨𝘦 on your preferred podcast platform or visit the podcast website: uxconsultantslounge.com.
🎧 𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗙𝘂𝗹𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗡𝗼𝘄: You can find 𝘛𝘩𝘦 𝘜𝘟 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵𝘴 𝘓𝘰𝘶𝘯𝘨𝘦 on your preferred podcast platform or visit the podcast website: uxconsultantslounge.com.
July 24, 2025 at 5:39 PM
Writing proposals without knowing the budget? What could possibly go wrong? 🙃
🎧 𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗙𝘂𝗹𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗡𝗼𝘄: You can find 𝘛𝘩𝘦 𝘜𝘟 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵𝘴 𝘓𝘰𝘶𝘯𝘨𝘦 on your preferred podcast platform or visit the podcast website: uxconsultantslounge.com.
🎧 𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘁𝗵𝗲 𝗙𝘂𝗹𝗹 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝗡𝗼𝘄: You can find 𝘛𝘩𝘦 𝘜𝘟 𝘊𝘰𝘯𝘴𝘶𝘭𝘵𝘢𝘯𝘵𝘴 𝘓𝘰𝘶𝘯𝘨𝘦 on your preferred podcast platform or visit the podcast website: uxconsultantslounge.com.
🚨 🎧 Ever wonder what really goes on when a client decides whether to hire you, or whether you should bring in a UX consultant?
This week on The UX Consultants Lounge, I welcome my first client into the Lounge, Susan Mercer!
This week on The UX Consultants Lounge, I welcome my first client into the Lounge, Susan Mercer!
July 22, 2025 at 2:39 PM
🚨 🎧 Ever wonder what really goes on when a client decides whether to hire you, or whether you should bring in a UX consultant?
This week on The UX Consultants Lounge, I welcome my first client into the Lounge, Susan Mercer!
This week on The UX Consultants Lounge, I welcome my first client into the Lounge, Susan Mercer!
✨ How can consultants maintain their authenticity by speaking out on important issues in the world? In yesterday's ep. of The UX Consultants Lounge, I talked w/ @brownorama.bsky.social about this and much more.
🎬👇 CLIP: Dan talks candidly about the risks & rewards of staying true to your values.
🎬👇 CLIP: Dan talks candidly about the risks & rewards of staying true to your values.
July 2, 2025 at 4:30 PM
✨ How can consultants maintain their authenticity by speaking out on important issues in the world? In yesterday's ep. of The UX Consultants Lounge, I talked w/ @brownorama.bsky.social about this and much more.
🎬👇 CLIP: Dan talks candidly about the risks & rewards of staying true to your values.
🎬👇 CLIP: Dan talks candidly about the risks & rewards of staying true to your values.
🎙️ In the latest ep. of The UX Consultants Lounge, I had the pleasure of talking w/ @brownorama.bsky.social, co-founder of EightShapes & founder of Curious Squid. We covered everything from scaling, closing EightShapes, starting fresh with Curious Squid, and designing a consultancy with intention.
July 1, 2025 at 6:47 PM
🎙️ In the latest ep. of The UX Consultants Lounge, I had the pleasure of talking w/ @brownorama.bsky.social, co-founder of EightShapes & founder of Curious Squid. We covered everything from scaling, closing EightShapes, starting fresh with Curious Squid, and designing a consultancy with intention.
Reposted by Kyle Soucy
Agree with all of this. Dems did good in the Senate. Republicans are scared and trying to push this through before public opposition builds. Now's the time make some noise if you've got a GOP rep - let them know you and their constituents are watching closely.
Here’s what just happened in the Senate on the Big Brutal Bill.
And here’s what’s next.
And here’s what’s next.
July 1, 2025 at 5:50 PM
Agree with all of this. Dems did good in the Senate. Republicans are scared and trying to push this through before public opposition builds. Now's the time make some noise if you've got a GOP rep - let them know you and their constituents are watching closely.
Reposted by Kyle Soucy
Warren barely stops herself from saying “thrown to the fucking ground”:
I'm on my way to the Senate floor to talk about the assault on my colleague, Senator Alex Padilla.
This is a horrifying moment in our nation’s history.
This is a horrifying moment in our nation’s history.
June 12, 2025 at 8:10 PM
Warren barely stops herself from saying “thrown to the fucking ground”:
🎧 New episode just dropped! I sat down w/ UX leader @cperfetti.bsky.social, who’s blending her consulting work w/ a mission-driven passion project called Lift Up Connections. Great convo if you're questioning...
👉 Should I stay in UX, or is it time to pivot?
Listen Now: bit.ly/uxconsultant...
👉 Should I stay in UX, or is it time to pivot?
Listen Now: bit.ly/uxconsultant...
April 2, 2025 at 2:13 PM
🎧 New episode just dropped! I sat down w/ UX leader @cperfetti.bsky.social, who’s blending her consulting work w/ a mission-driven passion project called Lift Up Connections. Great convo if you're questioning...
👉 Should I stay in UX, or is it time to pivot?
Listen Now: bit.ly/uxconsultant...
👉 Should I stay in UX, or is it time to pivot?
Listen Now: bit.ly/uxconsultant...
Is it just me, or does your trust increase a little when you see a typo or grammar slip in a post or email these days?
My brain instantly goes, “Ah, a real human wrote this.”
My brain instantly goes, “Ah, a real human wrote this.”
March 28, 2025 at 2:48 PM
Is it just me, or does your trust increase a little when you see a typo or grammar slip in a post or email these days?
My brain instantly goes, “Ah, a real human wrote this.”
My brain instantly goes, “Ah, a real human wrote this.”
StubHub is hiding tickets due to a filter being on by default and it's an Information Architecture fail. 🤦♀️
When users can’t find what is on your website, it's failed. Your IA is actively getting in their way.
StubHub’s fix? Blame the seller... 🤯
When users can’t find what is on your website, it's failed. Your IA is actively getting in their way.
StubHub’s fix? Blame the seller... 🤯
March 27, 2025 at 9:34 PM
StubHub is hiding tickets due to a filter being on by default and it's an Information Architecture fail. 🤦♀️
When users can’t find what is on your website, it's failed. Your IA is actively getting in their way.
StubHub’s fix? Blame the seller... 🤯
When users can’t find what is on your website, it's failed. Your IA is actively getting in their way.
StubHub’s fix? Blame the seller... 🤯
Looking forward to #IAC25 next month in Philly! Hope to see some of you there!
“For me, IAC isn’t just a conference—it’s a family reunion. It’s a place where I feel at home, surrounded by a community that shares my passion for information architecture, UX, and making sense of complexity.”
— Kyle Soucy, Founding Principal, Lead UX Research Consultant at Usable Interface
— Kyle Soucy, Founding Principal, Lead UX Research Consultant at Usable Interface
March 20, 2025 at 8:15 PM
Looking forward to #IAC25 next month in Philly! Hope to see some of you there!
Reposted by Kyle Soucy
CALLS ARE WORKING - it has bought us precious time, but we NEED to keep the pressure up.
Tomorrow is the cloture vote.
KEEP CALLING: (202) 224-3121 ☎️☎️☎️
Tell your Dem Senator to vote NO on Cloture and NO on the Republican spending bill.
Do NOT assume your Senator will be good on this. Trust me.
Tomorrow is the cloture vote.
KEEP CALLING: (202) 224-3121 ☎️☎️☎️
Tell your Dem Senator to vote NO on Cloture and NO on the Republican spending bill.
Do NOT assume your Senator will be good on this. Trust me.
🚨 Everyone needs to call their Dem Senator right now. They are starting to cave.
Tell them:
1. Vote NO on Cloture
AND
2. Vote NO on the Republican spending bill.
Don’t let them pivot to reconciliation. GOP doesn’t need Dem votes on that and they know it.
TODAY is the showdown.
🤳🏽: (202) 224-3121
Tell them:
1. Vote NO on Cloture
AND
2. Vote NO on the Republican spending bill.
Don’t let them pivot to reconciliation. GOP doesn’t need Dem votes on that and they know it.
TODAY is the showdown.
🤳🏽: (202) 224-3121
March 13, 2025 at 6:54 PM
CALLS ARE WORKING - it has bought us precious time, but we NEED to keep the pressure up.
Tomorrow is the cloture vote.
KEEP CALLING: (202) 224-3121 ☎️☎️☎️
Tell your Dem Senator to vote NO on Cloture and NO on the Republican spending bill.
Do NOT assume your Senator will be good on this. Trust me.
Tomorrow is the cloture vote.
KEEP CALLING: (202) 224-3121 ☎️☎️☎️
Tell your Dem Senator to vote NO on Cloture and NO on the Republican spending bill.
Do NOT assume your Senator will be good on this. Trust me.
Reposted by Kyle Soucy
Who’s working on DOGE related trackers? So far I'm aware of:
- cancelled contracts: app.g2xchange.com/doge-tracker
- data rescue project: www.datarescueproject.org/dr-tracker-d...
- federal cuts tracker map: docs.google.com/forms/d/e/1F...
- layoff tracker: layoffs.fyi
- cancelled contracts: app.g2xchange.com/doge-tracker
- data rescue project: www.datarescueproject.org/dr-tracker-d...
- federal cuts tracker map: docs.google.com/forms/d/e/1F...
- layoff tracker: layoffs.fyi
G2X | DOGE-Terminated Contracts Tracker
DOGE Terminated Contracts Dashboard - Live list tracking the federal contract terminations under DOGE (Department of Government Efficiency).
app.g2xchange.com
March 9, 2025 at 4:50 PM
Who’s working on DOGE related trackers? So far I'm aware of:
- cancelled contracts: app.g2xchange.com/doge-tracker
- data rescue project: www.datarescueproject.org/dr-tracker-d...
- federal cuts tracker map: docs.google.com/forms/d/e/1F...
- layoff tracker: layoffs.fyi
- cancelled contracts: app.g2xchange.com/doge-tracker
- data rescue project: www.datarescueproject.org/dr-tracker-d...
- federal cuts tracker map: docs.google.com/forms/d/e/1F...
- layoff tracker: layoffs.fyi
Reposted by Kyle Soucy
This letter appeared in the Bloomsburg PA Press Enterprise this morning. I am assured the writer is who he purports to be, an Air Force veteran.
March 11, 2025 at 10:04 PM
This letter appeared in the Bloomsburg PA Press Enterprise this morning. I am assured the writer is who he purports to be, an Air Force veteran.
Reposted by Kyle Soucy
Reposted by Kyle Soucy
Tell 'em, Mayor Wu!
March 6, 2025 at 5:30 PM
Tell 'em, Mayor Wu!
Reposted by Kyle Soucy
IAC has always been more than a conference—it’s a volunteer-run community where professionals return year after year for encouragement, camaraderie, and resilience. Especially in turbulent times, we stand together.
February 20, 2025 at 8:39 PM
IAC has always been more than a conference—it’s a volunteer-run community where professionals return year after year for encouragement, camaraderie, and resilience. Especially in turbulent times, we stand together.