Cerb
@cerb.ai
Cerb is the extensible platform for support teams who need more than no-code. Deliver superior customer service with unlimited customization.
https://cerb.ai
#php #mysql #docker #aws #automation #ai #email #support
https://cerb.ai
#php #mysql #docker #aws #automation #ai #email #support
The Cerb 11.1.4 update was released with 11 improvements from community feedback, including:
☑️ SMTP auth PLAIN support
☑️ Fixed search query optimization issues
☑️ Improved merging for decimal/currency fields
☑️ Better email handling for HTML secure links & reply subjects
#cerb #releaseNotes
☑️ SMTP auth PLAIN support
☑️ Fixed search query optimization issues
☑️ Improved merging for decimal/currency fields
☑️ Better email handling for HTML secure links & reply subjects
#cerb #releaseNotes
11.1.4 - Cerb
Cerb 11.1.4 is a maintenance update released in August 2025 with 11 improvements from community feedback.
cerb.ai
August 5, 2025 at 7:47 PM
The Cerb 11.1.4 update was released with 11 improvements from community feedback, including:
☑️ SMTP auth PLAIN support
☑️ Fixed search query optimization issues
☑️ Improved merging for decimal/currency fields
☑️ Better email handling for HTML secure links & reply subjects
#cerb #releaseNotes
☑️ SMTP auth PLAIN support
☑️ Fixed search query optimization issues
☑️ Improved merging for decimal/currency fields
☑️ Better email handling for HTML secure links & reply subjects
#cerb #releaseNotes
Integrate Cerb with Google Gemini AI models for text generation, classification, and other AI-powered automation tasks. #Cerb #Gemini #AI #LLM
Gemini - Cerb
Integrate Cerb with Google Gemini AI models for text generation, classification, and other AI-powered automation tasks.
cerb.ai
July 2, 2025 at 12:02 PM
The Cerb 11.1.3 maintenance update was released with 9 improvements from community feedback. New LLM chat command, Google Gemini provider, Docker Model Runner provider, and two minor fixes to toolbar interactions. #cerb #releaseNotes #gemini #docker
11.1.3 - Cerb
Cerb 11.1.3 is a maintenance update released in June 2025 with 9 improvements from community feedback.
cerb.ai
July 1, 2025 at 12:01 PM
The Cerb 11.1.3 maintenance update was released with 9 improvements from community feedback. New LLM chat command, Google Gemini provider, Docker Model Runner provider, and two minor fixes to toolbar interactions. #cerb #releaseNotes #gemini #docker
In this quick tutorial, you’ll learn how to bind your own automations directly to toolbars in Cerb, so your time-saving shortcuts are just a click away.
Plus, a complete list of toolbar types, where to find them, and how they can boost your productivity.
#Cerb #Automation #Productivity #AI
Plus, a complete list of toolbar types, where to find them, and how they can boost your productivity.
#Cerb #Automation #Productivity #AI
Create toolbar interactions in #Cerb
YouTube video by Cerb
youtube.com
June 18, 2025 at 3:49 AM
In this quick tutorial, you’ll learn how to bind your own automations directly to toolbars in Cerb, so your time-saving shortcuts are just a click away.
Plus, a complete list of toolbar types, where to find them, and how they can boost your productivity.
#Cerb #Automation #Productivity #AI
Plus, a complete list of toolbar types, where to find them, and how they can boost your productivity.
#Cerb #Automation #Productivity #AI
This page provides an example of using interactive sheets to page through a large set of records in a Cerb automation. #cerb #automation
Page through search results in a sheet - Cerb
Display a sheet of record search results with paging in a worker interaction.
cerb.ai
June 17, 2025 at 12:03 PM
This page provides an example of using interactive sheets to page through a large set of records in a Cerb automation. #cerb #automation
Learn how to export your Cerb worklist data for machine learning projects. In this quick tutorial, we'll show you how to use Cerb's Export KATA feature to create custom JSONL exports perfect for NLP tools like Hugging Face.
#Cerb #MachineLearning #HuggingFace #JSONL #NLP #Automation
#Cerb #MachineLearning #HuggingFace #JSONL #NLP #Automation
Export to JSONL for machine learning
YouTube video by Cerb
youtube.com
June 17, 2025 at 4:23 AM
Learn how to export your Cerb worklist data for machine learning projects. In this quick tutorial, we'll show you how to use Cerb's Export KATA feature to create custom JSONL exports perfect for NLP tools like Hugging Face.
#Cerb #MachineLearning #HuggingFace #JSONL #NLP #Automation
#Cerb #MachineLearning #HuggingFace #JSONL #NLP #Automation
#YAML should never be written by human hands. In designing KATA, we kept the good parts of YAML and tossed the rest.
Text values don't change into random data types, and you never need to escape anything with quotes or slashes. Tag a key with one or more annotations to set the type of its value.
Text values don't change into random data types, and you never need to escape anything with quotes or slashes. Tag a key with one or more annotations to set the type of its value.
KATA avoids YAML's pitfalls
YouTube video by Cerb
youtu.be
June 17, 2025 at 2:17 AM
#YAML should never be written by human hands. In designing KATA, we kept the good parts of YAML and tossed the rest.
Text values don't change into random data types, and you never need to escape anything with quotes or slashes. Tag a key with one or more annotations to set the type of its value.
Text values don't change into random data types, and you never need to escape anything with quotes or slashes. Tag a key with one or more annotations to set the type of its value.
Integrate with the Pinecone API from Cerb automations for text embeddings, inference, and high-volume, multi-tenant vector databases. Index your docs and FAQs to add knowledge to AI agents. #cerb #pinecone #agents #automation
Pinecone - Cerb
A step-by-step guide for integrating Cerb and Pinecone.
cerb.ai
June 16, 2025 at 12:03 PM
Integrate with the Pinecone API from Cerb automations for text embeddings, inference, and high-volume, multi-tenant vector databases. Index your docs and FAQs to add knowledge to AI agents. #cerb #pinecone #agents #automation
Create a Telegram bot and integrate with its text, voice, and video messaging APIs from Cerb automations. Register a bot webhook with a Cerb automation and build your an automated assistant that can respond to text and voice messages from the Telegram mobile app. #cerb #telegram #automation #agents
Telegram - Cerb
A step-by-step guide for integrating Cerb and Telegram.
cerb.ai
June 12, 2025 at 12:22 PM
Create a Telegram bot and integrate with its text, voice, and video messaging APIs from Cerb automations. Register a bot webhook with a Cerb automation and build your an automated assistant that can respond to text and voice messages from the Telegram mobile app. #cerb #telegram #automation #agents
Use the `|qp_encode` filter and `email.parse:` command to parse email messages from automations. This is useful in AI agents and interactions (e.g. contact forms) to instantly create new tickets as if they were received in a mailbox.
June 11, 2025 at 12:04 PM
Use the `|qp_encode` filter and `email.parse:` command to parse email messages from automations. This is useful in AI agents and interactions (e.g. contact forms) to instantly create new tickets as if they were received in a mailbox.
Integrate with the Linkup web search API from Cerb automations. Add real-time knowledge to AI agents. #cerb #linkup #integration #automation
Linkup - Cerb
A step-by-step guide for integrating Cerb and Linkup.
cerb.ai
June 10, 2025 at 12:03 PM
Integrate with the Linkup web search API from Cerb automations. Add real-time knowledge to AI agents. #cerb #linkup #integration #automation
Send and receive email in Cerb using a Microsoft Exchange Online mailbox with modern XOAUTH authentication. #cerb #office365 #exchange #email
Authenticate an Office365 mailbox using XOAUTH2 - Cerb
This page provides a comprehensive guide on how to authenticate an Office365 mailbox using XOAUTH2 in Cerb.
cerb.ai
June 9, 2025 at 12:03 PM
Send and receive email in Cerb using a Microsoft Exchange Online mailbox with modern XOAUTH authentication. #cerb #office365 #exchange #email
Need to quickly take action for a team member in Cerb without dictating directions on a Zoom call? Use Impersonate Mode as an admin to view the platform from their perspective -- perfect for troubleshooting, setup, and training.
#Cerb #CustomerService #Helpdesk
#Cerb #CustomerService #Helpdesk
June 6, 2025 at 2:39 AM
Need to quickly take action for a team member in Cerb without dictating directions on a Zoom call? Use Impersonate Mode as an admin to view the platform from their perspective -- perfect for troubleshooting, setup, and training.
#Cerb #CustomerService #Helpdesk
#Cerb #CustomerService #Helpdesk
Integrate with the Salesforce API from Cerb automations. Sync leads, contacts, and accounts data. Salesforce logins can also be used for worker single sign-on (SSO). #cerb #salesforce #sso #automation
Salesforce - Cerb
A step-by-step guide for integrating Cerb and Salesforce.
cerb.ai
June 5, 2025 at 12:03 PM
Integrate with the Salesforce API from Cerb automations. Sync leads, contacts, and accounts data. Salesforce logins can also be used for worker single sign-on (SSO). #cerb #salesforce #sso #automation
For two decades we've been building a platform for this moment. AI agents can generate search queries and automated workflows using Cerb's browser-based scripting language KATA.
Users describe the data they want in natural language and search results pop up.
#cerb #claude #ai #agents #tools #crm
Users describe the data they want in natural language and search results pop up.
#cerb #claude #ai #agents #tools #crm
AI agent searches CRM records in natural language with #Cerb and #Claude
YouTube video by Cerb
youtu.be
June 5, 2025 at 12:22 AM
AI agents can generate graph search queries using Cerb's filtering language. Users describe the data they want in natural language and a search popup opens filtered by the generated query. It adapts in real-time to your own custom fields and record types. #cerb #claude #agents #tools #crm
Search agent - Cerb
Search for records in Cerb's graph using natural language queries.
cerb.ai
June 4, 2025 at 12:02 PM
Integrate with semantic search and business data APIs from Exa in Cerb automations. #cerb #exa #integration #automation
Exa - Cerb
A step-by-step guide for integrating Cerb and Exa.
cerb.ai
June 3, 2025 at 12:03 PM
Integrate with semantic search and business data APIs from Exa in Cerb automations. #cerb #exa #integration #automation
Learn how to securely connect your Microsoft 365 mailbox to Cerb using XOAuth2 authentication. This step-by-step tutorial covers everything from setting up your app registration in Entra Admin Center to configuring IMAP settings in Cerb.
#Microsoft365 #Cerb #OAuth2 #XOAuth2 #Email
#Microsoft365 #Cerb #OAuth2 #XOAuth2 #Email
Connect a Microsoft 365 mailbox with XOAUTH2 & IMAP
YouTube video by Cerb
www.youtube.com
June 3, 2025 at 3:28 AM
Learn how to securely connect your Microsoft 365 mailbox to Cerb using XOAuth2 authentication. This step-by-step tutorial covers everything from setting up your app registration in Entra Admin Center to configuring IMAP settings in Cerb.
#Microsoft365 #Cerb #OAuth2 #XOAuth2 #Email
#Microsoft365 #Cerb #OAuth2 #XOAuth2 #Email
Efficiently process an uploaded CSV file using a worker interaction in Cerb. This automation reads and processes the file in chunks to avoid memory and timeout issues. We include examples for creating tasks and sending email in bulk. #cerb #automation #workflows
Process an uploaded CSV file - Cerb
This automation reads and processes an uploaded CSV file in chunks to avoid memory and timeout issues.
cerb.ai
June 2, 2025 at 12:02 PM
Efficiently process an uploaded CSV file using a worker interaction in Cerb. This automation reads and processes the file in chunks to avoid memory and timeout issues. We include examples for creating tasks and sending email in bulk. #cerb #automation #workflows
Use the `|qp_encode` filter in automation scripting to encode a message using the quoted-printable format. This is particularly useful when creating email messages from an interaction or AI agent that contain emoji. Combine this w/ email.parse to create tickets from AI agents & contact forms.
May 29, 2025 at 12:02 PM
Use the `|qp_encode` filter in automation scripting to encode a message using the quoted-printable format. This is particularly useful when creating email messages from an interaction or AI agent that contain emoji. Combine this w/ email.parse to create tickets from AI agents & contact forms.
In this guide we'll use the Stable Diffusion API to generate profile images for workers, groups, roles, etc. This includes a sample Workflow that previews multiple samples from a text prompt.
#cerb #StableDiffusion #ai
#cerb #StableDiffusion #ai
Create profile images with Stable Diffusion - Cerb
This webpage provides a comprehensive guide on using Stable Diffusion to create profile images within Cerb, requiring version 10.4.2 or later.
cerb.ai
May 28, 2025 at 12:03 PM
In this guide we'll use the Stable Diffusion API to generate profile images for workers, groups, roles, etc. This includes a sample Workflow that previews multiple samples from a text prompt.
#cerb #StableDiffusion #ai
#cerb #StableDiffusion #ai
Tip: On any worklist in Cerb you can click on the "Subtotals" icon to quickly open the sidebar and add multiple filters. Here we'll stack filters for status, group, and organization. Remove the last filter by pressing the dash (-) key, or click "x" on a specific filter to remove it. #Helpdesk #CRM
May 27, 2025 at 10:12 PM
Integrate with the Hugging Face API from Cerb automations. Access models, datasets, and spaces on hosted and serverless endpoints. Use open source Hugging Face models for AI agents with the llm.agent command.
#cerb #huggingface #ai #automation
#cerb #huggingface #ai #automation
Hugging Face - Cerb
A step-by-step guide for integrating Cerb and Hugging Face.
cerb.ai
May 27, 2025 at 12:03 PM
Integrate with the Hugging Face API from Cerb automations. Access models, datasets, and spaces on hosted and serverless endpoints. Use open source Hugging Face models for AI agents with the llm.agent command.
#cerb #huggingface #ai #automation
#cerb #huggingface #ai #automation
Integrate with the Tavily web search and text extraction API in Cerb automations. Add real-time knowledge to AI agents and LLM tools. #cerb #tavily #agents #automation
Tavily - Cerb
A step-by-step guide for integrating Cerb and Tavily.
cerb.ai
May 23, 2025 at 12:03 PM
Integrate with the Tavily web search and text extraction API in Cerb automations. Add real-time knowledge to AI agents and LLM tools. #cerb #tavily #agents #automation