Cerb
@cerb.ai
Cerb is the extensible platform for support teams who need more than no-code. Deliver superior customer service with unlimited customization.
https://cerb.ai
#php #mysql #docker #aws #automation #ai #email #support
https://cerb.ai
#php #mysql #docker #aws #automation #ai #email #support
Documentation: cerb.ai/docs/toolbars/
Toolbars - Cerb
This page provides a detailed overview of toolbars in Cerb, focusing on their configuration and functionality.
cerb.ai
June 18, 2025 at 3:49 AM
Documentation: cerb.ai/docs/toolbars/
Check out the full documentation for more advanced export options and available placeholders for your specific record types: cerb.ai/docs/records...
Record Types - Cerb
This page provides a comprehensive reference for the various record types available in Cerb, including both built-in and plugin-provided types.
cerb.ai
June 17, 2025 at 4:23 AM
Check out the full documentation for more advanced export options and available placeholders for your specific record types: cerb.ai/docs/records...
We use KATA dialects everywhere in Cerb: automations, workflows, dashboard widgets, mail routing rules, etc.
cerb.ai/docs/kata/
cerb.ai/docs/kata/
KATA - Cerb
KATA is a human-friendly format for modeling structured data that is used throughout Cerb to describe configurations, customizations, and automations.
cerb.ai
June 17, 2025 at 2:17 AM
We use KATA dialects everywhere in Cerb: automations, workflows, dashboard widgets, mail routing rules, etc.
cerb.ai/docs/kata/
cerb.ai/docs/kata/
It adapts in real-time to your own custom fields and record types.
The next step is a dashboard agent that cooperates with this agent to create reports and visualizations using Cerb's worklist and chart widgets.
The next step is a dashboard agent that cooperates with this agent to create reports and visualizations using Cerb's worklist and chart widgets.
June 5, 2025 at 12:22 AM
It adapts in real-time to your own custom fields and record types.
The next step is a dashboard agent that cooperates with this agent to create reports and visualizations using Cerb's worklist and chart widgets.
The next step is a dashboard agent that cooperates with this agent to create reports and visualizations using Cerb's worklist and chart widgets.
This demo agent and its tools were created in a few minutes. One tool looks up filters for any record type, which can be nested (e.g. ticket → message → sender → org → country). Another tool tests a proposed query and gives feedback to the agent to fix mistakes.
Guide: cerb.ai/guides/ai-ag...
Guide: cerb.ai/guides/ai-ag...
Search agent - Cerb
Search any record type using natural language queries.
cerb.ai
June 5, 2025 at 12:22 AM
This demo agent and its tools were created in a few minutes. One tool looks up filters for any record type, which can be nested (e.g. ticket → message → sender → org → country). Another tool tests a proposed query and gives feedback to the agent to fix mistakes.
Guide: cerb.ai/guides/ai-ag...
Guide: cerb.ai/guides/ai-ag...
