Paul Moran
@pjmoran.bsky.social
Head of User Centred Design @ DVSA
Always learning, sometimes drawing.
https://linktr.ee/pauljosephmoran
Always learning, sometimes drawing.
https://linktr.ee/pauljosephmoran
Interesting evening hearing @glider.bsky.social speak about the art history of Studio Ghibli in Nottingham
March 26, 2025 at 9:51 PM
Interesting evening hearing @glider.bsky.social speak about the art history of Studio Ghibli in Nottingham
Had some more sketchbook fun with my new watercolour inks. Chess pieces this time. Have gone done well with our resident grandmaster #chess #illustration #sketchbook #watercolour
March 15, 2025 at 5:52 PM
Had some more sketchbook fun with my new watercolour inks. Chess pieces this time. Have gone done well with our resident grandmaster #chess #illustration #sketchbook #watercolour
Had a lovely day exploring new materials and techniques in a sketchbook workshop today. Was a delightful way to have a bit of time for me, even better that it was a gift.
March 1, 2025 at 8:46 PM
Had a lovely day exploring new materials and techniques in a sketchbook workshop today. Was a delightful way to have a bit of time for me, even better that it was a gift.
Excuse me while I dedicate some of my evening attempting to peel stickers from my recently departed laptop #RIP
In a David Attenborough whisper…“But not alllll will survive…”
In a David Attenborough whisper…“But not alllll will survive…”
January 29, 2025 at 9:00 PM
Excuse me while I dedicate some of my evening attempting to peel stickers from my recently departed laptop #RIP
In a David Attenborough whisper…“But not alllll will survive…”
In a David Attenborough whisper…“But not alllll will survive…”
Enjoying this at the moment
January 24, 2025 at 10:43 PM
Enjoying this at the moment
If you see this post, post or quote repost a bridge from your photography or artwork. (Thanks for sparking the memory @erikahall.bsky.social )
January 23, 2025 at 8:47 PM
If you see this post, post or quote repost a bridge from your photography or artwork. (Thanks for sparking the memory @erikahall.bsky.social )
Pleased to see the blueprint for modern digital government published, and looking forward to working with colleagues across government to bring it to life www.gov.uk/government/p...
A blueprint for modern digital government (HTML)
www.gov.uk
January 22, 2025 at 6:23 AM
Pleased to see the blueprint for modern digital government published, and looking forward to working with colleagues across government to bring it to life www.gov.uk/government/p...
Had the watercolour pencils and my pens out again recently making this festive robin as a christmas gift. Birds seem to come out quite well, nice to spend some time in creative mode
December 29, 2024 at 9:23 AM
Had the watercolour pencils and my pens out again recently making this festive robin as a christmas gift. Birds seem to come out quite well, nice to spend some time in creative mode
So great to see this finally go live on GOV.UK over the weekend. Great collaborative effort across departments to move us all forward
One of my favourite piece of work this year went live: designnotes.blog.gov.uk/2024/12/03/u...
It was fantastic teaming up with @karakane-kk.bsky.social @andyjones.bsky.social @pjmoran.bsky.social and @tonytoners.bsky.social and getting a new version over the line! Well done, team!
It was fantastic teaming up with @karakane-kk.bsky.social @andyjones.bsky.social @pjmoran.bsky.social and @tonytoners.bsky.social and getting a new version over the line! Well done, team!
Updating design skills in the Government Digital and Data Capability Framework
How and why heads of design across government came together to update the design skills in the Government Digital and Data Profession Capability Framework.
designnotes.blog.gov.uk
December 3, 2024 at 4:33 PM
So great to see this finally go live on GOV.UK over the weekend. Great collaborative effort across departments to move us all forward
That’s a big call based on limited data 😆
December 3, 2024 at 8:57 AM
That’s a big call based on limited data 😆
Call yourself an allsort? I’m not sure this is up there with a pure chocolate kitkat finger in the pantheon of confectionary errors, but is one I’ve never seen before. Now you’ve seen it too…
December 2, 2024 at 4:59 PM
Call yourself an allsort? I’m not sure this is up there with a pure chocolate kitkat finger in the pantheon of confectionary errors, but is one I’ve never seen before. Now you’ve seen it too…
Reposted by Paul Moran
Why do so many strategic initiatives fail?
Too often, organisations focus entirely on the target customer experience, without thinking about how they’ll make it real. They want to create a new experience, but their operating model holds them back.
Too often, organisations focus entirely on the target customer experience, without thinking about how they’ll make it real. They want to create a new experience, but their operating model holds them back.
November 21, 2024 at 9:05 PM
Why do so many strategic initiatives fail?
Too often, organisations focus entirely on the target customer experience, without thinking about how they’ll make it real. They want to create a new experience, but their operating model holds them back.
Too often, organisations focus entirely on the target customer experience, without thinking about how they’ll make it real. They want to create a new experience, but their operating model holds them back.
Design Leadership Chronicles by Marzia Aricò landed this weekend. Very relatable and love the graphic novel format. The first three stories are all incredibly relevant to me at the moment.
November 17, 2024 at 7:00 PM
Design Leadership Chronicles by Marzia Aricò landed this weekend. Very relatable and love the graphic novel format. The first three stories are all incredibly relevant to me at the moment.
One of those days when you can only thank people - friends who knew CPR, paramedics who can defib, pilots who fly helicopters, and the hospital staff able to do everything that follows.
Now to get on the road and visit my bro after his adventure yesterday 😵💫
Now to get on the road and visit my bro after his adventure yesterday 😵💫
November 15, 2024 at 9:36 AM
One of those days when you can only thank people - friends who knew CPR, paramedics who can defib, pilots who fly helicopters, and the hospital staff able to do everything that follows.
Now to get on the road and visit my bro after his adventure yesterday 😵💫
Now to get on the road and visit my bro after his adventure yesterday 😵💫
Ultimately trying to help people who need to make decisions about a service, and prioritise where the money and effort go, to see a richer picture to inform those decisions 3/3
November 12, 2024 at 7:49 AM
Ultimately trying to help people who need to make decisions about a service, and prioritise where the money and effort go, to see a richer picture to inform those decisions 3/3
Thinking that end to end service maps and more detailed customer journeys can help navigate from systems thinking space eg causal loops, into where interventions could be explored. Then working with something like COM-B to explore those intervention spaces. 2/n
November 12, 2024 at 7:47 AM
Thinking that end to end service maps and more detailed customer journeys can help navigate from systems thinking space eg causal loops, into where interventions could be explored. Then working with something like COM-B to explore those intervention spaces. 2/n
Currently thinking about systems maps, service maps and customer journey maps and how they help describe the terrain of a service in different but related ways. Can anyone point to examples of systems mapping and service/journey mapping usefully done together? 1/n
November 12, 2024 at 7:45 AM
Currently thinking about systems maps, service maps and customer journey maps and how they help describe the terrain of a service in different but related ways. Can anyone point to examples of systems mapping and service/journey mapping usefully done together? 1/n
This is why the watercolour pencils and ink pens have been out recently. Celebrating 30 years together with Mrs M this year.
October 21, 2024 at 5:37 PM
This is why the watercolour pencils and ink pens have been out recently. Celebrating 30 years together with Mrs M this year.
Nice to have the watercolour pencils and ink pens out again. Been too long. Bird picture on its way but not ready to share yet.
October 14, 2024 at 7:54 PM
Nice to have the watercolour pencils and ink pens out again. Been too long. Bird picture on its way but not ready to share yet.
Reposted by Paul Moran
Designer Becky Miller from Defra writes about the challenges and opportunities of designing greener public policies and services 🌱
#GovDesign #ServiceDesign #SystemsThinking
publicpolicydesign.blog.gov.uk/2024/09/26/h...
#GovDesign #ServiceDesign #SystemsThinking
publicpolicydesign.blog.gov.uk/2024/09/26/h...
How can we design greener policies?
Designer Becky Miller from Defra writes about the challenge of designing greener public policies and services.
publicpolicydesign.blog.gov.uk
October 9, 2024 at 3:57 PM
Designer Becky Miller from Defra writes about the challenges and opportunities of designing greener public policies and services 🌱
#GovDesign #ServiceDesign #SystemsThinking
publicpolicydesign.blog.gov.uk/2024/09/26/h...
#GovDesign #ServiceDesign #SystemsThinking
publicpolicydesign.blog.gov.uk/2024/09/26/h...
Pleased to have been able to contribute a tiny foreword to support the great work of other people using user centred design in education in this new book - Transforming Higher Education with User Centred Design by Radka Newton, Jean Mutton and Michael Doherty www.routledge.com/Transforming...
Transforming Higher Education With Human-Centred Design
Encouraging a collaborative and thoughtful approach to the wicked problems facing higher education (HE), this book is a showcase of pioneering educators who believe that well-designed education is goo...
www.routledge.com
October 7, 2024 at 10:30 PM
Pleased to have been able to contribute a tiny foreword to support the great work of other people using user centred design in education in this new book - Transforming Higher Education with User Centred Design by Radka Newton, Jean Mutton and Michael Doherty www.routledge.com/Transforming...
Reposted by Paul Moran
Way back in March I ran a workshop for designers to discuss the potential impact of AI on our roles, and on the people who run and use the services we design.
I finally, FINALLY wrote it up here: www.timpaul.co.uk/posts/talkin...
I finally, FINALLY wrote it up here: www.timpaul.co.uk/posts/talkin...
October 6, 2024 at 9:49 AM
Way back in March I ran a workshop for designers to discuss the potential impact of AI on our roles, and on the people who run and use the services we design.
I finally, FINALLY wrote it up here: www.timpaul.co.uk/posts/talkin...
I finally, FINALLY wrote it up here: www.timpaul.co.uk/posts/talkin...
Great work from @tim collating the developing conversation here 👏
It's a two-post kind of a day! Here's my summing-up of all the responses to @jenitennison.com's ask for input into a new vision for digital government
www.timpaul.co.uk/posts/what-d...
www.timpaul.co.uk/posts/what-d...
October 6, 2024 at 12:23 PM
Great work from @tim collating the developing conversation here 👏
Reposted by Paul Moran
Delighted you're part of this panel Jeni and love how you're working in the open! I wrote up some thoughts here, hopefully more helpful than annoying! neilojwilliams.net/a-digital-ce...
A digital centre for the rest of us? | Neil Williams
Looks like I chose the wrong week to quit weeknoting. 14 years ago Martha Lane Fox wrote a paper about which I wrote a blog post off the back of which Tom bought me a pizza. Which led to 8 blissful ye...
neilojwilliams.net
October 6, 2024 at 9:41 AM
Delighted you're part of this panel Jeni and love how you're working in the open! I wrote up some thoughts here, hopefully more helpful than annoying! neilojwilliams.net/a-digital-ce...
Reposted by Paul Moran
[blogpost] Ideas for the new Digital Centre Design Panel
digitalbydefault.com/2024/10/02/i...
(sorry @jenitennison.com but you asked 😆)
digitalbydefault.com/2024/10/02/i...
(sorry @jenitennison.com but you asked 😆)
Ideas for the new ‘Digital Centre Design Panel’
Yesterday DSIT announced a panel of 12 digital professionals and academics will help the government make better use of technology across the public sector as part of the ‘digital centre’ work to de…
digitalbydefault.com
October 2, 2024 at 5:01 PM
[blogpost] Ideas for the new Digital Centre Design Panel
digitalbydefault.com/2024/10/02/i...
(sorry @jenitennison.com but you asked 😆)
digitalbydefault.com/2024/10/02/i...
(sorry @jenitennison.com but you asked 😆)