Lisa Jeffery
@lisajeffery.bsky.social
Hello. I'm a public sector connector and digital human. Always learning. I'm interested in design, culture and change 🌱
👋 An important new role here: Principal Service Designer - Service Transformation, to join a supportive team in the Chief Digital Office at Defra.
The closing date to apply is 3 September. Do take a look or share 👀
#GovDesign #ServiceDesign
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
The closing date to apply is 3 September. Do take a look or share 👀
#GovDesign #ServiceDesign
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
Quick Check Needed
www.civilservicejobs.service.gov.uk
August 21, 2025 at 5:56 AM
👋 An important new role here: Principal Service Designer - Service Transformation, to join a supportive team in the Chief Digital Office at Defra.
The closing date to apply is 3 September. Do take a look or share 👀
#GovDesign #ServiceDesign
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
The closing date to apply is 3 September. Do take a look or share 👀
#GovDesign #ServiceDesign
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
Reposted by Lisa Jeffery
🚨 6PM, WED 25 June 🚨
Join us for the seventh TGT at the MoJ or online, with:
* Antonio Weiss on his new book, "AI Demystified"
* Becky Miller, Defra, on designing policy with complex evidence
lu.ma/jkd8jbzu
Please share! Thanks 🙏.
Join us for the seventh TGT at the MoJ or online, with:
* Antonio Weiss on his new book, "AI Demystified"
* Becky Miller, Defra, on designing policy with complex evidence
lu.ma/jkd8jbzu
Please share! Thanks 🙏.
TransformGov Talks : Seventh event · Luma
Speakers
Antonio Weiss on his new book, "AI Demystified"
Becky Miller, Defra, on designing policy with complex evidence
live stream will be here : …
lu.ma
June 9, 2025 at 9:38 AM
🚨 6PM, WED 25 June 🚨
Join us for the seventh TGT at the MoJ or online, with:
* Antonio Weiss on his new book, "AI Demystified"
* Becky Miller, Defra, on designing policy with complex evidence
lu.ma/jkd8jbzu
Please share! Thanks 🙏.
Join us for the seventh TGT at the MoJ or online, with:
* Antonio Weiss on his new book, "AI Demystified"
* Becky Miller, Defra, on designing policy with complex evidence
lu.ma/jkd8jbzu
Please share! Thanks 🙏.
Reposted by Lisa Jeffery
Afternoon all :)
After 5 years in my role in Defra, I'm going to be leaving this June to take up a new role as Director General of Civil Service Reform and Efficiency in the @cabinetofficeuk.bsky.social
After 5 years in my role in Defra, I'm going to be leaving this June to take up a new role as Director General of Civil Service Reform and Efficiency in the @cabinetofficeuk.bsky.social
May 20, 2025 at 4:37 PM
Afternoon all :)
After 5 years in my role in Defra, I'm going to be leaving this June to take up a new role as Director General of Civil Service Reform and Efficiency in the @cabinetofficeuk.bsky.social
After 5 years in my role in Defra, I'm going to be leaving this June to take up a new role as Director General of Civil Service Reform and Efficiency in the @cabinetofficeuk.bsky.social
Good blog post by Becky, Anne and Robin at Defra: ‘Designing policy with complex evidence’
Shows the value design can co-create in the policy space when tackling ‘wicked problems’ (and aren’t they all in government).
publicpolicydesign.blog.gov.uk/2025/05/08/d...
Shows the value design can co-create in the policy space when tackling ‘wicked problems’ (and aren’t they all in government).
publicpolicydesign.blog.gov.uk/2025/05/08/d...
Designing policy with complex evidence
Farming policy design experts from Defra get to grips with making sense of complexity.
publicpolicydesign.blog.gov.uk
May 9, 2025 at 12:42 PM
Good blog post by Becky, Anne and Robin at Defra: ‘Designing policy with complex evidence’
Shows the value design can co-create in the policy space when tackling ‘wicked problems’ (and aren’t they all in government).
publicpolicydesign.blog.gov.uk/2025/05/08/d...
Shows the value design can co-create in the policy space when tackling ‘wicked problems’ (and aren’t they all in government).
publicpolicydesign.blog.gov.uk/2025/05/08/d...
Brilliant there’s a new design principle for sustainability: Point 11. Minimise environmental impact.
Well done to all involved 💚
#GovDesign #ServiceDesign
services.blog.gov.uk/2025/04/02/a...
Well done to all involved 💚
#GovDesign #ServiceDesign
services.blog.gov.uk/2025/04/02/a...
Adding sustainability to the Government Design Principles
We’re adding a new design principle for sustainability. This will help teams take responsibility and ownership for the sustainability of services.
services.blog.gov.uk
April 4, 2025 at 12:20 PM
Brilliant there’s a new design principle for sustainability: Point 11. Minimise environmental impact.
Well done to all involved 💚
#GovDesign #ServiceDesign
services.blog.gov.uk/2025/04/02/a...
Well done to all involved 💚
#GovDesign #ServiceDesign
services.blog.gov.uk/2025/04/02/a...
Reposted by Lisa Jeffery
✨ The Government Design Principles have been updated, adding 'Minimise environmental impact' 🌳
🪨 They are an invaluable cornerstone for government's user-centred digital work.
👀 Blog post: services.blog.gov.uk/2025/04/02/a...
👀 Principles: www.gov.uk/guidance/gov... #govdesign
🪨 They are an invaluable cornerstone for government's user-centred digital work.
👀 Blog post: services.blog.gov.uk/2025/04/02/a...
👀 Principles: www.gov.uk/guidance/gov... #govdesign
services.blog.gov.uk
April 2, 2025 at 10:43 AM
✨ The Government Design Principles have been updated, adding 'Minimise environmental impact' 🌳
🪨 They are an invaluable cornerstone for government's user-centred digital work.
👀 Blog post: services.blog.gov.uk/2025/04/02/a...
👀 Principles: www.gov.uk/guidance/gov... #govdesign
🪨 They are an invaluable cornerstone for government's user-centred digital work.
👀 Blog post: services.blog.gov.uk/2025/04/02/a...
👀 Principles: www.gov.uk/guidance/gov... #govdesign
Reposted by Lisa Jeffery
GDS is hiring a senior content designer to work on the Service Standard and Service Manual.
£56,070 - £70,219
Deadline end of Wednesday.
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#govdesign
£56,070 - £70,219
Deadline end of Wednesday.
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#govdesign
March 27, 2025 at 8:31 PM
GDS is hiring a senior content designer to work on the Service Standard and Service Manual.
£56,070 - £70,219
Deadline end of Wednesday.
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#govdesign
£56,070 - £70,219
Deadline end of Wednesday.
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
#govdesign
Reposted by Lisa Jeffery
🚨 ONE WEEK TODAY 🚨
Data Bites #54, an environment/sustainability special!
With:
- DWP's Ishmael Burdeau on digital sustainability
- @climateemergencyuk.bsky.social @mysociety.org on climate scorecards
- @lizlutgendorff.bsky.social on tracking waste
Join us: www.eventbrite.co.uk/e/data-bites...
Data Bites #54, an environment/sustainability special!
With:
- DWP's Ishmael Burdeau on digital sustainability
- @climateemergencyuk.bsky.social @mysociety.org on climate scorecards
- @lizlutgendorff.bsky.social on tracking waste
Join us: www.eventbrite.co.uk/e/data-bites...
Data Bites #54
Data Bites #54
www.eventbrite.co.uk
March 27, 2025 at 9:19 AM
🚨 ONE WEEK TODAY 🚨
Data Bites #54, an environment/sustainability special!
With:
- DWP's Ishmael Burdeau on digital sustainability
- @climateemergencyuk.bsky.social @mysociety.org on climate scorecards
- @lizlutgendorff.bsky.social on tracking waste
Join us: www.eventbrite.co.uk/e/data-bites...
Data Bites #54, an environment/sustainability special!
With:
- DWP's Ishmael Burdeau on digital sustainability
- @climateemergencyuk.bsky.social @mysociety.org on climate scorecards
- @lizlutgendorff.bsky.social on tracking waste
Join us: www.eventbrite.co.uk/e/data-bites...
Reposted by Lisa Jeffery
I am looking for a Lead Product Manger to come and work with us on the Funding service.
The Funding Service is the whole end-to-end system for delivering education funding to providers. This year, the service will play a role in delivering £76bn to 25,000 education providers.
lnkd.in/eTEZhm7H
The Funding Service is the whole end-to-end system for delivering education funding to providers. This year, the service will play a role in delivering £76bn to 25,000 education providers.
lnkd.in/eTEZhm7H
LinkedIn
This link will take you to a page that’s not on LinkedIn
lnkd.in
March 25, 2025 at 11:12 AM
I am looking for a Lead Product Manger to come and work with us on the Funding service.
The Funding Service is the whole end-to-end system for delivering education funding to providers. This year, the service will play a role in delivering £76bn to 25,000 education providers.
lnkd.in/eTEZhm7H
The Funding Service is the whole end-to-end system for delivering education funding to providers. This year, the service will play a role in delivering £76bn to 25,000 education providers.
lnkd.in/eTEZhm7H
Service patterns can offer ways to design services more effectively and efficiently.
Read more in this new ‘Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek
services.blog.gov.uk/2025/03/19/d...
Read more in this new ‘Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek
services.blog.gov.uk/2025/03/19/d...
Developing service patterns - reusable designs for building government services
This blog post describes what a service pattern is, how this one was made, how we think it could help design better services, and what we’d like to do next.
services.blog.gov.uk
March 19, 2025 at 3:50 PM
Service patterns can offer ways to design services more effectively and efficiently.
Read more in this new ‘Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek
services.blog.gov.uk/2025/03/19/d...
Read more in this new ‘Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek
services.blog.gov.uk/2025/03/19/d...
Reposted by Lisa Jeffery
Brilliant and insightful #ServicesWeek session on 'designing for people who've experienced domestic abuse' by @peterscottreid.bsky.social and the LAA team today. Services Week is such a valuable way of learning about what work is being delivered across public sector, from the teams actually doing it
March 18, 2025 at 1:27 PM
Brilliant and insightful #ServicesWeek session on 'designing for people who've experienced domestic abuse' by @peterscottreid.bsky.social and the LAA team today. Services Week is such a valuable way of learning about what work is being delivered across public sector, from the teams actually doing it
Reposted by Lisa Jeffery
DfE has published a plain language standard to support teams in digital delivery. We worked in the open, shared with GDS, and are exploring whether it can help add weight to the use of plain language: dfedigital.blog.gov.uk/2025/03/19/i...
Introducing the DfE Plain Language standard
In digital, data, and technology in DfE, we’ve published a Plain Language standard. The Plain Language standard ensures that users can: The standard incorporates our ways of working and best practis...
dfedigital.blog.gov.uk
March 19, 2025 at 1:51 PM
DfE has published a plain language standard to support teams in digital delivery. We worked in the open, shared with GDS, and are exploring whether it can help add weight to the use of plain language: dfedigital.blog.gov.uk/2025/03/19/i...
Reposted by Lisa Jeffery
How can we protect our practice in these unsettling times?
In our opening talk at the #UserNeedsFirst Amsterdam conference, @karakane-kk.bsky.social and I will be talking about how not to let things get undone.
Join us and hundreds of #GovDesigners on 9 April!
userneedsfirst.yellenge.nl/program/
In our opening talk at the #UserNeedsFirst Amsterdam conference, @karakane-kk.bsky.social and I will be talking about how not to let things get undone.
Join us and hundreds of #GovDesigners on 9 April!
userneedsfirst.yellenge.nl/program/
March 19, 2025 at 7:58 AM
How can we protect our practice in these unsettling times?
In our opening talk at the #UserNeedsFirst Amsterdam conference, @karakane-kk.bsky.social and I will be talking about how not to let things get undone.
Join us and hundreds of #GovDesigners on 9 April!
userneedsfirst.yellenge.nl/program/
In our opening talk at the #UserNeedsFirst Amsterdam conference, @karakane-kk.bsky.social and I will be talking about how not to let things get undone.
Join us and hundreds of #GovDesigners on 9 April!
userneedsfirst.yellenge.nl/program/
Reposted by Lisa Jeffery
The Cabinet Office Test, Learn and Grow team are hiring 11 roles across product, delivery management, data analysis and design. Come work with us on public sector reform! www.civilservicejobs.service.gov.uk/csr/index.cg...
Quick Check NeededGOV.UK
www.civilservicejobs.service.gov.uk
March 14, 2025 at 6:16 PM
The Cabinet Office Test, Learn and Grow team are hiring 11 roles across product, delivery management, data analysis and design. Come work with us on public sector reform! www.civilservicejobs.service.gov.uk/csr/index.cg...
Reposted by Lisa Jeffery
Hey UK #GovDesigners,
Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.
You folks are so lucky to have such terrific sessions coming your way!
Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.
You folks are so lucky to have such terrific sessions coming your way!
Get involved with Services Week 2025
Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...
services.blog.gov.uk
March 13, 2025 at 3:13 PM
Hey UK #GovDesigners,
Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.
You folks are so lucky to have such terrific sessions coming your way!
Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.
You folks are so lucky to have such terrific sessions coming your way!
Reposted by Lisa Jeffery
I'm running some 🗺️ #MapsInServices sessions for #ServicesWeek 2025!
Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.
We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.
🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...
Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.
We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.
🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...
Maps In Services: Services Week workshops
Join our Services Week workshops and help us create some design principles for the use of maps in public services.
www.eventbrite.co.uk
March 11, 2025 at 11:43 AM
I'm running some 🗺️ #MapsInServices sessions for #ServicesWeek 2025!
Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.
We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.
🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...
Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.
We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.
🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...
Reposted by Lisa Jeffery
🎉 We've just published big new Service Manual guidance, defining what a government service is.
This helps people know when their work is part of a service, and what standards and guidance apply. 💪
www.gov.uk/service-manu...
#govdesign #gds
This helps people know when their work is part of a service, and what standards and guidance apply. 💪
www.gov.uk/service-manu...
#govdesign #gds
www.gov.uk
March 10, 2025 at 4:58 PM
🎉 We've just published big new Service Manual guidance, defining what a government service is.
This helps people know when their work is part of a service, and what standards and guidance apply. 💪
www.gov.uk/service-manu...
#govdesign #gds
This helps people know when their work is part of a service, and what standards and guidance apply. 💪
www.gov.uk/service-manu...
#govdesign #gds
#ServicesWeek 2025, 17-21 March, will feature around 80 sessions from 20+ organisations.
Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍
Get involved:
services.blog.gov.uk/2025/01/30/g...
Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍
Get involved:
services.blog.gov.uk/2025/01/30/g...
Get involved with Services Week 2025
Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...
services.blog.gov.uk
March 10, 2025 at 3:08 PM
#ServicesWeek 2025, 17-21 March, will feature around 80 sessions from 20+ organisations.
Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍
Get involved:
services.blog.gov.uk/2025/01/30/g...
Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks 👍
Get involved:
services.blog.gov.uk/2025/01/30/g...
Reposted by Lisa Jeffery
Devastated by the sudden loss and passing of our dear friend Vicky. She was a kind, thoughtful and all round amazing person. So much integrity and sincerity
Thinking of you Vicky ❤️
@vickytnz.bsky.social
Thinking of you Vicky ❤️
@vickytnz.bsky.social
January 12, 2025 at 4:18 PM
Devastated by the sudden loss and passing of our dear friend Vicky. She was a kind, thoughtful and all round amazing person. So much integrity and sincerity
Thinking of you Vicky ❤️
@vickytnz.bsky.social
Thinking of you Vicky ❤️
@vickytnz.bsky.social
Reposted by Lisa Jeffery
Hello 🙂 I'm looking for my next public sector role and would appreciate your support. Let me know if you hear of anything or wanna catch up. #OpenToWork
💼 Preferably agile delivery manager.
📜 Open to contract, permanent or temporary roles.
🌎 Remote or based in Manchester, London or Sheffield.
💼 Preferably agile delivery manager.
📜 Open to contract, permanent or temporary roles.
🌎 Remote or based in Manchester, London or Sheffield.
January 7, 2025 at 3:20 PM
Hello 🙂 I'm looking for my next public sector role and would appreciate your support. Let me know if you hear of anything or wanna catch up. #OpenToWork
💼 Preferably agile delivery manager.
📜 Open to contract, permanent or temporary roles.
🌎 Remote or based in Manchester, London or Sheffield.
💼 Preferably agile delivery manager.
📜 Open to contract, permanent or temporary roles.
🌎 Remote or based in Manchester, London or Sheffield.
#ServicesWeek to return for its seventh year ✨
Please share and save the date: 17 to 21 March 2025
This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!
#ServiceDesign #GovDesign #LocalGov #LocalDigital
services.blog.gov.uk/2024/12/19/s...
Please share and save the date: 17 to 21 March 2025
This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!
#ServiceDesign #GovDesign #LocalGov #LocalDigital
services.blog.gov.uk/2024/12/19/s...
Services Week is back for 2025
Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.
services.blog.gov.uk
December 19, 2024 at 3:01 PM
#ServicesWeek to return for its seventh year ✨
Please share and save the date: 17 to 21 March 2025
This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!
#ServiceDesign #GovDesign #LocalGov #LocalDigital
services.blog.gov.uk/2024/12/19/s...
Please share and save the date: 17 to 21 March 2025
This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!
#ServiceDesign #GovDesign #LocalGov #LocalDigital
services.blog.gov.uk/2024/12/19/s...
Reposted by Lisa Jeffery
It's me! And, more importantly, my Policy colleague Holly. Because Policy should be embedded in every cross-functional team in gov.
🚨 NEW @transformgovtalks.bsky.social EVENT 🚨
5.30 for 6pm, Thu 5 Dec
With:
- @cthimon.bsky.social & Holly Simpson, MoJ, on Product development in a changing policy landscape
- Isadora Schappell & Anna Goulden, @ucl-iipp.bsky.social, on missions & capability
Join us at MoJ or online lu.ma/4gdplw35
5.30 for 6pm, Thu 5 Dec
With:
- @cthimon.bsky.social & Holly Simpson, MoJ, on Product development in a changing policy landscape
- Isadora Schappell & Anna Goulden, @ucl-iipp.bsky.social, on missions & capability
Join us at MoJ or online lu.ma/4gdplw35
TransforGov Talks : Second event · Luma
For our second event we have Simon Manby from the Office of the Public Guardian speaking about digital and operations team working together. Plus an exciting…
lu.ma
November 21, 2024 at 2:17 PM
It's me! And, more importantly, my Policy colleague Holly. Because Policy should be embedded in every cross-functional team in gov.
Reposted by Lisa Jeffery
We're expanding the Service Manual on GOV.UK to all user groups + all service transformation topics.
It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live...
Help keep it up to date: www.gov.uk/service-manu...
#govdigital
It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live...
Help keep it up to date: www.gov.uk/service-manu...
#govdigital
Propose a change to the Service Manual - Service Manual - GOV.UK
GOV.UK
How to suggest an addition or improvement to the Service Manual.
www.gov.uk
November 19, 2024 at 8:08 PM
We're expanding the Service Manual on GOV.UK to all user groups + all service transformation topics.
It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live...
Help keep it up to date: www.gov.uk/service-manu...
#govdigital
It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live...
Help keep it up to date: www.gov.uk/service-manu...
#govdigital
Reposted by Lisa Jeffery
I'm excited to share that we're looking for 2 passionate and motivated senior service designers to join the Home Office Policy and Innovation Lab (CoLab).
One is a permanent role, and the other is a fixed-term 12-month role. Apply by Wed 27th Nov
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
One is a permanent role, and the other is a fixed-term 12-month role. Apply by Wed 27th Nov
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
Policy Lab Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK
Search and apply for jobs in the UK Civil Service
www.civilservicejobs.service.gov.uk
November 14, 2024 at 11:23 AM
I'm excited to share that we're looking for 2 passionate and motivated senior service designers to join the Home Office Policy and Innovation Lab (CoLab).
One is a permanent role, and the other is a fixed-term 12-month role. Apply by Wed 27th Nov
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...
One is a permanent role, and the other is a fixed-term 12-month role. Apply by Wed 27th Nov
www.civilservicejobs.service.gov.uk/csr/jobs.cgi...