It’s usually obvious inconvenience occurred - say, if your Vodafone internet went down for hours
So why not just say ‘we apologise for THE inconvenience’?
In the happy event a customer wasn’t in fact inconvenienced, then you look generous!
It’s usually obvious inconvenience occurred - say, if your Vodafone internet went down for hours
So why not just say ‘we apologise for THE inconvenience’?
In the happy event a customer wasn’t in fact inconvenienced, then you look generous!
www.nesta.org.uk/report/how-t...
www.nesta.org.uk/report/how-t...
My colleague @martinakavan.bsky.social looks at the role cheaper electricity could play. We’re v keen to work further on this theme, and to hear thoughts
www.nesta.org.uk/blog/we-need...
My colleague @martinakavan.bsky.social looks at the role cheaper electricity could play. We’re v keen to work further on this theme, and to hear thoughts
www.nesta.org.uk/blog/we-need...
🔖 Our new explainer outlines the planning process for getting a heat pump: bit.ly/4mAIDo0
🔖 Our new explainer outlines the planning process for getting a heat pump: bit.ly/4mAIDo0
🔥 Over 900 hosts signed up
🔥 47 installers registered
www.nesta.org.uk/blog/one-yea...
@codrinacretu.bsky.social @alasdair.co @madgabes.bsky.social @kieranran.bsky.social @markobroin.bsky.social
🔥 Over 900 hosts signed up
🔥 47 installers registered
www.nesta.org.uk/blog/one-yea...
@codrinacretu.bsky.social @alasdair.co @madgabes.bsky.social @kieranran.bsky.social @markobroin.bsky.social
Has it? Was it even there in the first place? And what about claims that heat pump demand is "flatlining"?
& did the boiler companies ensure that the boiler tax they collected was returned to 'ripped off' consumers?🧵
Has it? Was it even there in the first place? And what about claims that heat pump demand is "flatlining"?
& did the boiler companies ensure that the boiler tax they collected was returned to 'ripped off' consumers?🧵
www.theguardian.com/money/2025/a...
www.theguardian.com/money/2025/a...
We couldn’t put all the data in our main report, so the team is writing follow ups. Here’s a deep dive on what installers say about skills and training
www.nesta.org.uk/project-upda...
We couldn’t put all the data in our main report, so the team is writing follow ups. Here’s a deep dive on what installers say about skills and training
www.nesta.org.uk/project-upda...
In principle, a coordinated scheme could reduce hassle, lower costs & boost confidence, compared to acting alone
We commissioned BIT to do an online experiment to test these ideas…
In principle, a coordinated scheme could reduce hassle, lower costs & boost confidence, compared to acting alone
We commissioned BIT to do an online experiment to test these ideas…
www.edfenergy.com/media-centre...
All the biggest UK electricity suppliers (and some others) now offer some form of heat pump tariff
www.edfenergy.com/media-centre...
All the biggest UK electricity suppliers (and some others) now offer some form of heat pump tariff
Heavy rain & prolonged dry weather increase risk to properties from flooding & subsidence. 2024 saw a 2-decade high in UK property insurance claims. This could quickly become unsustainable
www.theguardian.com/environment/...
Heavy rain & prolonged dry weather increase risk to properties from flooding & subsidence. 2024 saw a 2-decade high in UK property insurance claims. This could quickly become unsustainable
www.theguardian.com/environment/...
And you should read every word of it.
🔌💡
www.bloomberg.com/features/202...
And you should read every word of it.
🔌💡
www.bloomberg.com/features/202...
@marine-furet.bsky.social sets out some ideas
www.nesta.org.uk/blog/how-cou...
@marine-furet.bsky.social sets out some ideas
www.nesta.org.uk/blog/how-cou...
Experienced pilot reports safety concerns
Her employers have her diagnosed with bipolar & stop her flying
She fights back and wins. Delta keep appealing - and losing
She wins a final legal battle and eventually gets compensation
Her (male) bosses are… promoted
www.seattletimes.com/business/boe...
Experienced pilot reports safety concerns
Her employers have her diagnosed with bipolar & stop her flying
She fights back and wins. Delta keep appealing - and losing
She wins a final legal battle and eventually gets compensation
Her (male) bosses are… promoted
Good news: a new study finds that when managed in a way that allows grass and hedges to grow, solar farms have more diversity and abundance of birds than arable land
Good news: a new study finds that when managed in a way that allows grass and hedges to grow, solar farms have more diversity and abundance of birds than arable land
Or any government, for that matter...
www.theguardian.com/commentisfre...
Or any government, for that matter...
www.theguardian.com/commentisfre...
www.nesta.org.uk/blog/the-wel...
www.nesta.org.uk/blog/the-wel...
That's #carspreading. Our new campaign is calling on city leaders to make parking policies fairer by varying costs based on the size of a car.
Why? 🧵1/8
That's #carspreading. Our new campaign is calling on city leaders to make parking policies fairer by varying costs based on the size of a car.
Why? 🧵1/8
Not going to rebut the whole thing, but a couple of quick points...
www.newstatesman.com/politics/uk-...
Not going to rebut the whole thing, but a couple of quick points...
www.newstatesman.com/politics/uk-...
Here we explain and chart how things like heating tech, house size and lifestyles affect bills:
Here we explain and chart how things like heating tech, house size and lifestyles affect bills:
But what’s in an energy bill anyway? My colleague @martinakavan.bsky.social has written a great explainer…
www.nesta.org.uk/report/whats...
But what’s in an energy bill anyway? My colleague @martinakavan.bsky.social has written a great explainer…
www.nesta.org.uk/report/whats...