Kate Tarling
@kateldn.bsky.social
Supporting orgs to be more service-oriented through advisory, training and coaching. Author of The Service Organization book and running The Service Org Group. Also trail running. Sheffield.
Reposted by Kate Tarling
Always a pleasure to listen to @kateldn.bsky.social on service design at the organisational level and to reflect on the implications for those of us in the trenches
#agilemanc
Especially “what doesn’t work”, also maybe known as #ErrorRates
#agilemanc
Especially “what doesn’t work”, also maybe known as #ErrorRates
I’m at Agile Manchester this week.
Opening keynote @kateldn.bsky.social references this blog on the value of service thinking and user centricity: services.blog.gov.uk/2021/03/05/s... #agilemanc
Opening keynote @kateldn.bsky.social references this blog on the value of service thinking and user centricity: services.blog.gov.uk/2021/03/05/s... #agilemanc
Showing the rewards of user-centred service design at scale
In this third blog post on measuring the value of service transformation, a Home Office team provides an insight into their efforts and the benefits of improving a licensing service through user resea...
services.blog.gov.uk
May 14, 2025 at 9:27 AM
Always a pleasure to listen to @kateldn.bsky.social on service design at the organisational level and to reflect on the implications for those of us in the trenches
#agilemanc
Especially “what doesn’t work”, also maybe known as #ErrorRates
#agilemanc
Especially “what doesn’t work”, also maybe known as #ErrorRates
Ordered up this traditional advent calendar based on the Christmas movie classic Die Hard.
November 10, 2024 at 11:11 AM
Ordered up this traditional advent calendar based on the Christmas movie classic Die Hard.
Reposted by Kate Tarling
Well this is all jolly exciting, isn't it? I've written up my thoughts in a blog post here: neilojwilliams.net/a-digital-ce...
October 6, 2024 at 9:42 AM
Well this is all jolly exciting, isn't it? I've written up my thoughts in a blog post here: neilojwilliams.net/a-digital-ce...
To help answer the question ‘
“what does an org ‘get’ by being service oriented” I’ve been working on a short email course. Here’s a post about why www.theserviceorg.com/articles/wha...
“what does an org ‘get’ by being service oriented” I’ve been working on a short email course. Here’s a post about why www.theserviceorg.com/articles/wha...
What Organisations ‘Get’ By Being Service-Oriented — The Service Org
www.theserviceorg.com
September 18, 2024 at 11:42 AM
To help answer the question ‘
“what does an org ‘get’ by being service oriented” I’ve been working on a short email course. Here’s a post about why www.theserviceorg.com/articles/wha...
“what does an org ‘get’ by being service oriented” I’ve been working on a short email course. Here’s a post about why www.theserviceorg.com/articles/wha...
Reposted by Kate Tarling
Loved our team Christmas Party tonight @kateldn 😀 - thank you so much for an awesome night out 🎄🥳🎉 @kateldn.bsky.social
December 15, 2023 at 12:22 AM
Loved our team Christmas Party tonight @kateldn 😀 - thank you so much for an awesome night out 🎄🥳🎉 @kateldn.bsky.social