Irwin Lazar
imlazar.bsky.social
Irwin Lazar
@imlazar.bsky.social
President/Principal Analyst @Metrigy.bsky.social, data-driven insights into business #collaboration, #ucoms, #hybridwork, #WFH since 2006, CISSP. Social networker since Orkut.

Baseball fan (@nationals) too!
Reposted by Irwin Lazar
Another similarity of LLMs to humans: if you expose them to a lot of disinformation, they will believe it. Which you can exploit, apparently called "LLM grooming". So LLMs fail at three levels: /1 www.theguardian.com/world/2025/n...
Hundreds of English-language websites link to pro-Kremlin propaganda
Thinktank says internet flooded with disinformation by Russia-aligned Pravda network, which many websites treat as credible
www.theguardian.com
November 21, 2025 at 12:31 PM
Reposted by Irwin Lazar
🚨Analyst News Roundup – 3rd Quarter 2025 🚨

Thursday, Nov 20, 2025
55 minutes | 8:30 am PST | 4:30 pm GMT | 10:00 pm IST

Join me for a fast-paced, insight-packed live webinar that breaks down the latest news from the IT industry analyst ecosystem.

Register & more info bit.ly/3Q25_Analyst...
October 24, 2025 at 12:42 PM
As #MSIgnite ramps up today, here's what our latest Metrigy research says about Microsoft Teams, and more importantly, what customers are saying about it. #MicrosoftTeams

www.nojitter.com/digital-work...
It’s time for a Microsoft Teams reality check
Microsoft dominates the UCaaS market, but challengers dog its heels.
www.nojitter.com
November 18, 2025 at 2:41 PM
My latest No Jitter post looks at the evolution of collaboration workspaces and whether or not AI will become the de facto user interface for work.

www.nojitter.com/digital-work...
Connected Workspace Apps Aim to Minimize Busywork
The era of app-switching could soon be over once digital workspaces harness AI to add task management and workflows to a centralized viritual space.
www.nojitter.com
October 23, 2025 at 4:19 PM
43 years in the game and Donny Baseball finally makes it to the fall classic after multiple near-misses.
Don Mattingly is going to his first World Series after finally shaking that Yankees anchor
October 21, 2025 at 7:23 PM
At #AIWorld Oracle's Larry Ellison talks about the impact of AI noting that the "biggest opportunity is the use of models to solve humanity's most difficult and enduring problems."
October 14, 2025 at 9:53 PM
Kicking off the @cisco.com press and analyst meeting at #WebexOne 2025 in San Diego with Anurag Dhingra!
September 29, 2025 at 4:17 PM
Spending a few days with Lumen at their annual analyst forum. This year's theme is "The Trusted Network for AI” #lumenAR
September 23, 2025 at 3:35 PM
RHP Davey Johnson - the guy who got the Nationals over the hump and into the playoffs.
Davey Johnson brought instant credibility to the Nationals clubhouse at a time of unexpected chaos, then guided them to their first postseason appearance. That 2012 club lost in heartbreaking fashion, but Davey helped set the foundation for the success that followed. RIP at 82.
September 6, 2025 at 3:39 PM
As you probably have heard by now, NiCE has announced an intent to acquire Cognigy to expand its #Agentic #AI offerings. Metrigy's Robin Gareiss shares her take, and provides guidance for #CX leaders, in this complementary research note:
metrigy.com/product/metr...
MetriNote - NiCE Plans Cognigy Buy to Bolster Conversational AI, Agentics
NiCE has announced plans to acquire industry-leading AI agent provider, Cognigy, for $955 million; regulatory approval is pending. Once the deal is finalized, NiCE plans to operate Cognigy as a separa...
metrigy.com
July 30, 2025 at 6:51 PM
Been a rough week for music, lost in all the other news is the passing of George Kooymans, lead guitarist and co-vocalist for Golden Earring. He's credited with writing their iconic hit "Twilight Zone". RIP.

www.youtube.com/watch?v=a1sf...
Golden earring - Twilight zone
YouTube video by I-Ascend
www.youtube.com
July 25, 2025 at 12:37 PM
Great post by Dr. Peter Attia on what the recently hyped MIT study on cognition and AI may mean, and what it doesn't mean:
---------------

peterattiamd.com/ai-and-cogni...
Thinking critically about a new study on AI and cognition
New results suggesting that the use of AI causes cognitive deficits have triggered widespread fear, but is this interpretation justified?
peterattiamd.com
June 29, 2025 at 9:05 PM
Reposted by Irwin Lazar
The 2025 #InfoComm wrapped with 39,579 registrants, 817 exhibitors and 30,998 verified attendees from 97 countries. And 35% of verified attendees were end users - a new record! 🎉

Huge thanks to everyone who made it happen. See you in Vegas in 2026 and back in Orlando in 2027!
June 17, 2025 at 2:38 AM
Apple announces phase-out of Intel-based Mac support - arstechnica.com/gadgets/2025...
Apple details the end of Intel Mac support and a phaseout for Rosetta 2
Rosetta app translation features for Intel apps won’t stay around indefinitely.
arstechnica.com
June 10, 2025 at 12:20 AM
Really nice post by AudioCodes detailing the various integration models for connecting Microsoft Teams and contact center platforms:

www.audiocodes.com/blog/3-ways-...
3 Ways to Integrate a Contact Center with Microsoft Teams
Considering a CCaaS integration with Microsoft Teams? Get a detailed look at all three CCaaS integration models offered by Teams and how they’re different.
www.audiocodes.com
May 29, 2025 at 8:03 PM
Lots of announcements today from Google I/O:
Google I/O starts today, and would you believe it? They’re going to talk about AI.

Follow along with us for live updates as the developer conference keynote kicks off.
Google I/O 2025: All the news and announcements
Get ready to hear about AI.
www.theverge.com
May 20, 2025 at 5:18 PM
Farewell Skype.
May 5, 2025 at 7:37 PM
Reposted by Irwin Lazar
@astrokatie.com - a wonderful discovery is if you add a random curse/swear word to your Google search it bypasses the AI response in the results ... and is surprisingly satisfying.
When I use Google now I just automatically scroll past the AI summaries like they’re banner ads
This is really important. Do NOT use the AI summaries at the top of google searches. Ignore them. This is especially important if you don't have any prior knowledge about the topic, but also a good general rule.

Search sources, scrutinize them carefully and double-check with other sources.
April 26, 2025 at 12:06 PM
Reposted by Irwin Lazar
"This isn't just about hitting numbers. It's about creating shared understanding, fostering collaboration across teams, and helping people see how their work connects to the bigger picture."

@atlassian.bsky.social 's Molly Sands on goals and culture:

theworkforward.substack.com/p/goals-that...
Goals That Matter: The Atlassian Blueprint
How transparent tracking and ruthless focus created their culture of accountability
theworkforward.substack.com
April 24, 2025 at 3:04 PM