Werner Puchert
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wernerpuchert.bsky.social
Werner Puchert
@wernerpuchert.bsky.social
"I believe most of the world's problems are just interesting design challenges in disguise." I explore this philosophy by looking at how creative tools unlock new ways of thinking and problem-solving.
Started the week feeling a bit sulky…
Ended it feeling downright happy.

Turns out all it took was a new Emotional Barometer card deck to keep me on track. (At least until my wife discovers I’ve bought more cards… again.)

Review on its way…
November 14, 2025 at 3:47 PM
We created the CX Priority Explorer, part of the CX Fundamentals Toolkit. Give it a try!

cx-explorer.werner-puchert.com

One of the biggest challenges in Customer Experience isn’t coming up with ideas, it’s knowing where to focus.

#CustomerExperience
#CXTools
#CXStrategy
October 2, 2025 at 9:05 AM
So stoked. Received the print preview of my Toolkit (CX Fundamentals) last week. The full video is in the works, but here's a peek.
April 22, 2025 at 12:09 PM
A little bit of advertising - supporting a fellow creator. Reviewed the original version 2 years ago youtu.be/oqpp4Rsqmfk?...
April 5, 2025 at 2:50 PM