Parc Masterson
@parcmasterson.bsky.social
Service Design @ Harmonic Design
Over-thinker. Enthusiastic collaborator.
KC native. Husband & Dad.
Over-thinker. Enthusiastic collaborator.
KC native. Husband & Dad.
Reposted by Parc Masterson
I call these "load-bearing justs"
My general rule of them is if you or anybody else finds yourself saying “why didn’t you just…” that’s a good indication that there is a deeper complexity at work that countless smart people have tried to fix
August 4, 2025 at 7:45 PM
I call these "load-bearing justs"
What a fucking clown.
Sen. Roger Marshall: "The Obama White House was the true threat to democracy ... Obama was actually involved in this. They lied to us about covid. They lied to us about Biden's health."
July 28, 2025 at 1:23 PM
What a fucking clown.
Reposted by Parc Masterson
Why is Mrs Russel dressed like a gilded age storm trooper?
July 22, 2025 at 2:53 AM
Why is Mrs Russel dressed like a gilded age storm trooper?
Reposted by Parc Masterson
Would be nice if congress could remember it is illegal for the president to unilaterally impose tariffs
April 2, 2025 at 9:02 PM
Would be nice if congress could remember it is illegal for the president to unilaterally impose tariffs
Somehow it just hit me, but it’s now clear that the #vibesession (where economic indicators say we’re doing ok, but people still act/feel like they are in recession) is a result of economic inequity. Basically, while the numbers say all is good, no money is not making its way to the bottom +90%. 🤦♂️
February 27, 2025 at 2:30 PM
Somehow it just hit me, but it’s now clear that the #vibesession (where economic indicators say we’re doing ok, but people still act/feel like they are in recession) is a result of economic inequity. Basically, while the numbers say all is good, no money is not making its way to the bottom +90%. 🤦♂️
Reposted by Parc Masterson
Maybe corny but it was helpful for me to hear Henry Rollins saying "this is not time to be dismayed, this is punk rock time, this is what Joe Strummer trained you for... You can be thunderous in your own life, to the eight people around you. That rubs off... Goodness is viral"
February 23, 2025 at 11:54 PM
Maybe corny but it was helpful for me to hear Henry Rollins saying "this is not time to be dismayed, this is punk rock time, this is what Joe Strummer trained you for... You can be thunderous in your own life, to the eight people around you. That rubs off... Goodness is viral"
Reposted by Parc Masterson
We know that OKRs are not a replacement for strategy but that's a simplistic view.
If we create a small number of wildly important OKRs, they become a sort of de-facto strategy.
The essence of strategy are the choices we make and these OKRs are a reflection of those choices.
If we create a small number of wildly important OKRs, they become a sort of de-facto strategy.
The essence of strategy are the choices we make and these OKRs are a reflection of those choices.
January 27, 2025 at 1:19 PM
We know that OKRs are not a replacement for strategy but that's a simplistic view.
If we create a small number of wildly important OKRs, they become a sort of de-facto strategy.
The essence of strategy are the choices we make and these OKRs are a reflection of those choices.
If we create a small number of wildly important OKRs, they become a sort of de-facto strategy.
The essence of strategy are the choices we make and these OKRs are a reflection of those choices.
Reposted by Parc Masterson
"leaders weren’t much smarter than everyone else; instead, they were willing to make decisions under conditions that others found paralyzing and able to accept the consequences of those decisions, good or bad."
www.newyorker.com/culture/open...
www.newyorker.com/culture/open...
Why Can’t You Just Deal with It?
Often, it’s our most obviously necessary tasks that feel the most impossible.
www.newyorker.com
January 6, 2025 at 5:36 PM
"leaders weren’t much smarter than everyone else; instead, they were willing to make decisions under conditions that others found paralyzing and able to accept the consequences of those decisions, good or bad."
www.newyorker.com/culture/open...
www.newyorker.com/culture/open...
Reposted by Parc Masterson
LinkedIn is cool because I was always wondering what it would be like if people I sort of knew wrote mediocre press releases about themselves.
December 31, 2024 at 2:07 AM
LinkedIn is cool because I was always wondering what it would be like if people I sort of knew wrote mediocre press releases about themselves.
No ideology survives first contact with money.
December 14, 2024 at 6:40 PM
No ideology survives first contact with money.
Reposted by Parc Masterson
December 1, and Advent(ure) season!
Anyone here want to participate in #AdventOfSystemSeeing 2024 edition?
There are daily prompts on the AdventOfSystemSeeing hashtag (making it easier to follow or mute).
The idea is to do daily (15-20 minute) exercises in a System Journal (notebook).
Anyone here want to participate in #AdventOfSystemSeeing 2024 edition?
There are daily prompts on the AdventOfSystemSeeing hashtag (making it easier to follow or mute).
The idea is to do daily (15-20 minute) exercises in a System Journal (notebook).
December 1, 2024 at 2:29 PM
December 1, and Advent(ure) season!
Anyone here want to participate in #AdventOfSystemSeeing 2024 edition?
There are daily prompts on the AdventOfSystemSeeing hashtag (making it easier to follow or mute).
The idea is to do daily (15-20 minute) exercises in a System Journal (notebook).
Anyone here want to participate in #AdventOfSystemSeeing 2024 edition?
There are daily prompts on the AdventOfSystemSeeing hashtag (making it easier to follow or mute).
The idea is to do daily (15-20 minute) exercises in a System Journal (notebook).
Slow down to speed up
'Taking the time to do things right isn’t anti-innovation – it is what is required to get deep-rooted change in social systems.'
My piece on AI and public services in this week's @newstatesman.com
www.newstatesman.com/comment/2024...
My piece on AI and public services in this week's @newstatesman.com
www.newstatesman.com/comment/2024...
Tony Blair is wrong – AI will not magically solve our public services
Too many people might be left out of its revolution.
www.newstatesman.com
December 3, 2024 at 1:08 PM
Slow down to speed up
Looking to get better at design critiques? Read this thread!
Sure. I definitively use Discussing Design by Aaron Irizarry and Adam Connor for structuring critiques and facilitating.sessions.
I ask designers to prep whatever format of their work (Figma, Figjam, Whiteboard, etc) and come prepped with a talk track.
I ask designers to prep whatever format of their work (Figma, Figjam, Whiteboard, etc) and come prepped with a talk track.
November 28, 2024 at 12:42 AM
Looking to get better at design critiques? Read this thread!
Reposted by Parc Masterson
If you’re overwhelmed with all that is being reported on right now, take some time to rest but don’t disengage.
Your fear and anger are signals, they easily transform into action if you let them.
So reduce your overwhelm for today, then turn those emotions into action.
Your fear and anger are signals, they easily transform into action if you let them.
So reduce your overwhelm for today, then turn those emotions into action.
November 26, 2024 at 2:05 AM
If you’re overwhelmed with all that is being reported on right now, take some time to rest but don’t disengage.
Your fear and anger are signals, they easily transform into action if you let them.
So reduce your overwhelm for today, then turn those emotions into action.
Your fear and anger are signals, they easily transform into action if you let them.
So reduce your overwhelm for today, then turn those emotions into action.
This tiny thought from Farnam Street really resonared this morning. As service and systemic designers we thrive in complexity, but we strive to find beautifully functional ways to cut through the Gordian Knot of interconnected experiences.
November 24, 2024 at 6:40 PM
This tiny thought from Farnam Street really resonared this morning. As service and systemic designers we thrive in complexity, but we strive to find beautifully functional ways to cut through the Gordian Knot of interconnected experiences.
Teams often stop at how clearly we can see where we’re going and why. But, being able to create an environment that will get us there together by thinking out loud, making thoughts tangible, and inviting others to adopt and improve ‘em is what matters. This is not how most orgs naturally work.
November 22, 2024 at 1:51 PM
Teams often stop at how clearly we can see where we’re going and why. But, being able to create an environment that will get us there together by thinking out loud, making thoughts tangible, and inviting others to adopt and improve ‘em is what matters. This is not how most orgs naturally work.
When you start to think of products and services as a system and the organization that is facilitating those products and services as a network of people and things working together to reach individual and shared outcomes, well, the boundaries start to blur.
November 21, 2024 at 1:38 PM
When you start to think of products and services as a system and the organization that is facilitating those products and services as a network of people and things working together to reach individual and shared outcomes, well, the boundaries start to blur.
Join us on ServSky!
Or errr, yeah, m’okay. How about…
Let’s talk at service design and systems on Bluesky.
Better?
Or errr, yeah, m’okay. How about…
Let’s talk at service design and systems on Bluesky.
Better?
I looked for it, couldn't find it, so there it is: a Starter pack for Service Design practicioners.
Let me know if you want to be added!
go.bsky.app/7ksuZN
Let me know if you want to be added!
go.bsky.app/7ksuZN
November 20, 2024 at 5:29 PM
Join us on ServSky!
Or errr, yeah, m’okay. How about…
Let’s talk at service design and systems on Bluesky.
Better?
Or errr, yeah, m’okay. How about…
Let’s talk at service design and systems on Bluesky.
Better?
Show me a business problem and I’ll show you an opportunity for trust to be established, improved, or extended.
Relationships—between people and people or people and things—are essential to service performance.
Relationships—between people and people or people and things—are essential to service performance.
November 20, 2024 at 1:34 PM
Show me a business problem and I’ll show you an opportunity for trust to be established, improved, or extended.
Relationships—between people and people or people and things—are essential to service performance.
Relationships—between people and people or people and things—are essential to service performance.
It’s often easier to see a problem clearly from outside it.
It’s often easier to act on a problem unless inside it.
Design teams need to cover both.
It’s often easier to act on a problem unless inside it.
Design teams need to cover both.
November 19, 2024 at 1:25 PM
It’s often easier to see a problem clearly from outside it.
It’s often easier to act on a problem unless inside it.
Design teams need to cover both.
It’s often easier to act on a problem unless inside it.
Design teams need to cover both.
Great services are not human-centered.
Great services are actor-oriented—allowing people to exchange existing or create new value while making progress toward desired outcomes.
Great services are actor-oriented—allowing people to exchange existing or create new value while making progress toward desired outcomes.
November 18, 2024 at 3:42 PM
Great services are not human-centered.
Great services are actor-oriented—allowing people to exchange existing or create new value while making progress toward desired outcomes.
Great services are actor-oriented—allowing people to exchange existing or create new value while making progress toward desired outcomes.
Reposted by Parc Masterson
Good morning from my kiddo's kindergarten worksheet.
March 1, 2024 at 12:26 PM
Good morning from my kiddo's kindergarten worksheet.