Too often, however, atmospheres fail when firms struggle to bring together the ‘right’ crowd, causing events to lose their 'appeal' or become 'boring tourist traps'.
Too often, however, atmospheres fail when firms struggle to bring together the ‘right’ crowd, causing events to lose their 'appeal' or become 'boring tourist traps'.
In our new study, just published in the Journal of Marketing, we uncover how firms in the experience economy can stage vibrant social atmospheres that foster belonging and emotional connection.
Study: doi.org/10.1177/0022...
In our new study, just published in the Journal of Marketing, we uncover how firms in the experience economy can stage vibrant social atmospheres that foster belonging and emotional connection.
Study: doi.org/10.1177/0022...
Check out our study at MIS Quarterly here: doi.org/10.25300/MIS...
Check out our study at MIS Quarterly here: doi.org/10.25300/MIS...
But what if platforms were designed differently?
(link to full story below)
But what if platforms were designed differently?
(link to full story below)