Christopher Elliott
LightNews LightNews
banner
elliottdotorg.bsky.social
Christopher Elliott
@elliottdotorg.bsky.social
230 followers 6 following 690 posts
Author, journalist and consumer advocate. Founder of Elliott Advocacy. I'm here to help. Email chris@elliott.org
Posts Replies Media Videos
elliottdotorg.bsky.social
When Best Buy refused to replace a broken appliance, Elliott Advocacy stepped in — and here’s how we forced them to do the right thing.

www.elliott.org/problem-solv...

#BestBuy #ConsumerAdvocacy #CustomerService #WarrantyIssues #BrokenAppliance #ConsumerRights #ElliottAdvocacy
November 21, 2025 at 3:21 PM
elliottdotorg.bsky.social
Just when this consumer thought he was free of his contract, DirecTV quietly hit him with a surprise $40 fee.

www.elliott.org/problem-solv...

#DirecTV #CustomerService #BillingIssues #ConsumerRights #CableTV #Refund #ProblemSolved #ConsumerProtection
November 8, 2025 at 12:03 PM
elliottdotorg.bsky.social
A guest got locked out of her Airbnb and slapped with a $385 bill. The locksmith blames the weather, but Airbnb sides with the host.

www.elliott.org/the-troubles...

#Airbnb #TravelScam #ConsumerRights #TravelTroubles #GuestExperience #TravelTips #SmartLock #TravelNews
November 5, 2025 at 5:25 PM
elliottdotorg.bsky.social
The cruise line blamed the agent, the agent blamed the cruise line — and no one would explain the charge. Here’s why disclosure matters.

www.elliott.org/the-troubles...

#TravelRights #CruiseTips #ConsumerProtection #FinePrint #TravelAdvice #CustomerService #TransparencyMatters #TravelEthics
October 29, 2025 at 10:34 PM
elliottdotorg.bsky.social
Another consumer success story! We love hearing how you win your consumer battles — and how our resources help make it happen.

Need help with your own case? We’ve got all the resources you need listed down below.

linktr.ee/elliottadvoc...

#ElliottAdvocacy #CustomerSupport
October 28, 2025 at 3:41 PM
elliottdotorg.bsky.social
When must airlines issue full refunds?

www.elliott.org/advocacy/are...

#AirlineRefunds #KnowYourRights #TravelersBeware #ConsumerWatch #DOTRules #RefundPolicy #AirlineAccountability #TravelNews #PassengerAdvocacy #TravelTips
October 28, 2025 at 1:02 AM
elliottdotorg.bsky.social
When StubHub sold a consumer tickets for the wrong showtime, she didn’t just lose her seats — she learned how to fight back. Here’s your guide to fighting back when a reseller fails you.

www.elliott.org/problem-solv...

#ConsumerRights #ElliottAdvocacy #TravelTips #TicketScam #BuyerBeware #StubHub
October 24, 2025 at 11:02 PM
elliottdotorg.bsky.social
Before you stash your bags with a luggage app, know the rules, document everything, and act fast — or risk losing more than just your suitcase.

www.elliott.org/advocacy/can...

#TravelTips #ConsumerAdvocacy #LuggageStorage #TravelSmart #TravelSafe #KnowYourRights
October 22, 2025 at 3:41 AM
elliottdotorg.bsky.social
A 93-minute connection should’ve been enough — until the airline refused to check his bag. Who’s responsible when partner airlines clash, and how do you get your money back?

www.elliott.org/advocacy/not...

#AirTravel #ConsumerRights #TravelTips #AirlineRules
October 20, 2025 at 10:30 PM
elliottdotorg.bsky.social
Bad hotel behavior seems to be on the rise, from guests who are rude to the staff to those who make excessive noise.

www.elliott.org/on-travel/do...

#TravelSmart #HotelEtiquette #TravelTips #ResponsibleTravel #HotelHacks #TravelWell #ElliottAdvocacy
October 19, 2025 at 8:34 PM
elliottdotorg.bsky.social
When scammers drained $3,495 from a retiree’s Wells Fargo account through Zelle, the bank refused to help.

www.elliott.org/problem-solv...

#ZelleScam #ConsumerRights #RegulationE #BankAccountSecurity
October 11, 2025 at 12:26 AM
elliottdotorg.bsky.social
We are spending so much time outdoors, I feel like we might be falling down the hiking rabbit hole, if something like that exists. Love #Arizona!
October 9, 2025 at 10:23 PM
elliottdotorg.bsky.social
One of our favorite museums ever -- the Musical Instrument Museum in #phoenix.
October 8, 2025 at 2:03 AM
elliottdotorg.bsky.social
Today's #phoenix hike is the LV Yates trail near 40th street. Feels like you're on another planet.
October 5, 2025 at 5:33 PM
elliottdotorg.bsky.social
Saturday morning at the top of Camelback in #scottsdale. It's a crazy hike and half of Phoenix is trying to do it at the same time, so there's this kind of community vibe you get when you're scrambling up the mountain.
October 4, 2025 at 7:33 PM
elliottdotorg.bsky.social
She paid $575 for a resume full of empty promises — here’s how to fight back when a ‘professional service’ delivers nothing but disappointment.

www.elliott.org/problem-solv...

#ScamAlert #ConsumerRights #ElliottAdvocacy #RefundRights #BuyerBeware #ConsumerProtection #Accountability
October 3, 2025 at 4:26 PM
elliottdotorg.bsky.social
Elliott Advocacy helps consumers win battles they thought were impossible, but we can’t do it without you. Please make a tax-deductible donation today to keep this work going.

elliottadvocacy.org/support/

#ConsumerAdvocacy #SupportAdvocacy #Fundraiser #Nonprofit #FightForConsumers
October 3, 2025 at 11:24 AM
elliottdotorg.bsky.social
Loved being back in #sedona this afternoon to see the red rocks and visit our old haunts, including Pisa Lisa and the famous hike up Teacup. Thanks to my boys for hanging out with me for the day. That was fun!
October 2, 2025 at 10:26 PM
elliottdotorg.bsky.social
Lufthansa downgraded Ellen from business class and then made her wait five months for a refund — here’s how we finally got her money back.

www.elliott.org/problem-solv...

#Travel #Airlines #Lufthansa #BusinessClass #Refunds #ConsumerRights #TravelTips #FlightProblems #TravelAdvice
September 18, 2025 at 11:08 PM
elliottdotorg.bsky.social
Aer Lingus promised a full refund after a threatened strike—but only delivered part of it; here's how one passenger fought back and won.

www.elliott.org/the-troubles...

#AviationNews #TravelRights #RefundBattle #ConsumerAdvocacy #EULaw #AerLingus #TravelTroubleshooter
September 17, 2025 at 7:28 PM
elliottdotorg.bsky.social
Oops, booked a non-refundable Hampton Inn stay by mistake? Learn how one polite email + some escalation scored a full refund and how you can too.

www.elliott.org/problem-solv...

#TravelTips #ConsumerAdvocacy #HotelHacks #TravelSmart #RefundSuccess #TravelHelp #HotelBooking
September 17, 2025 at 2:01 AM
elliottdotorg.bsky.social
How does a $3,228 refundable hotel stay suddenly become nonrefundable?

www.elliott.org/advocacy/my-...

#TravelProblems #HotelBooking #RefundStruggles #TravelersBeware #ConsumerRights #TravelTips #GetaRoom
September 15, 2025 at 4:47 PM
elliottdotorg.bsky.social
Borneo is serving up more than just spicy food, it’s blending culture, community, and conservation into a bold recipe for sustainable tourism.

www.elliott.org/destinations...

#Borneo #SustainableTravel #EcoTourism
September 13, 2025 at 10:31 PM
elliottdotorg.bsky.social
What would you do if you paid $21,000 for business class and got shoved into economy instead?

www.elliott.org/advocacy/dow...

#TravelNightmare #AirlineFail #KLM #PassengerRights
September 11, 2025 at 7:01 PM
elliottdotorg.bsky.social
If an airline downgraded your seat, what refund would you expect? 

www.elliott.org/the-troubles...

#FlightRefund #TravelRights #EC261
September 10, 2025 at 8:45 PM