Cindy
@cxbizanalyst.bsky.social
Program manager, service design modelling for better team workflows & customer outcomes.
Curious analyst by nature. Humanist at heart. Visual Thinker & Sketchnote nerd.
#ServiceDesign #CX #EmployeeExperience #ChangeManagement
Curious analyst by nature. Humanist at heart. Visual Thinker & Sketchnote nerd.
#ServiceDesign #CX #EmployeeExperience #ChangeManagement
Oh, yes... I've come across the same phenomenon! 🙂↕️
September 29, 2025 at 11:58 PM
Oh, yes... I've come across the same phenomenon! 🙂↕️
Reposted by Cindy
The expense of serving content to the AI crawlers may not be huge if it’s mostly text.
The bigger point is AI systems disintermediate the user & publisher relationship. Users prefer aggregated AI answers over clicking through websites to find their answers.
The bigger point is AI systems disintermediate the user & publisher relationship. Users prefer aggregated AI answers over clicking through websites to find their answers.
August 11, 2025 at 6:19 PM
The expense of serving content to the AI crawlers may not be huge if it’s mostly text.
The bigger point is AI systems disintermediate the user & publisher relationship. Users prefer aggregated AI answers over clicking through websites to find their answers.
The bigger point is AI systems disintermediate the user & publisher relationship. Users prefer aggregated AI answers over clicking through websites to find their answers.
So sorry for your loss 🌼. A mix of emotions will spring up over time. And, there will be a (gradual) phase of solace, grateful for the happy memories/experiences and all the best things about him -- to bring forward in all that you do.
August 11, 2025 at 6:06 PM
So sorry for your loss 🌼. A mix of emotions will spring up over time. And, there will be a (gradual) phase of solace, grateful for the happy memories/experiences and all the best things about him -- to bring forward in all that you do.
Reposted by Cindy
How can we bring the business value they want?
Humans are intelligent. Employees are intelligent. We adapt to changing contexts. When teams expect that intelligence, the org can get ahead in the market. Support the human intelligence, rather than constrain it. (or #addict it)
Humans are intelligent. Employees are intelligent. We adapt to changing contexts. When teams expect that intelligence, the org can get ahead in the market. Support the human intelligence, rather than constrain it. (or #addict it)
July 21, 2025 at 6:19 PM
How can we bring the business value they want?
Humans are intelligent. Employees are intelligent. We adapt to changing contexts. When teams expect that intelligence, the org can get ahead in the market. Support the human intelligence, rather than constrain it. (or #addict it)
Humans are intelligent. Employees are intelligent. We adapt to changing contexts. When teams expect that intelligence, the org can get ahead in the market. Support the human intelligence, rather than constrain it. (or #addict it)
Reposted by Cindy
We want good outcomes for people. Measuring checkpoints by outcomes, according to thinking style. Map the problem space, not just the "user experience."
1: Stabilize Your Strategy
indiyoung.com
July 10, 2025 at 7:54 PM
We want good outcomes for people. Measuring checkpoints by outcomes, according to thinking style. Map the problem space, not just the "user experience."