Today we're launching a new #ConfidentConsumer campaign to increase awareness of:

✔️Consumer rights in relation to purchases & contracts

✔️Where to find trusted info on issues such as dispute resolution, trusted traders & reporting problems

Know your rights - Know you're right

Volunteers are at the heart of our service 💙

And we love this story from @caburyandbolton.bsky.social about their Deputy CEO who started their Citizens Advice life as a student volunteer.

Read the full story ⤵️
www.cabb.org.uk/from-student...

Spot the difference? Two ScotRail adverts for their new tap and go app. Glad they have changed the language last night to being less misleading for passengers @johnswinney.bsky.social but it’s not the first time…..

CAS Volunteer Team are at #SCVOGathering this week, pop by their stall to find out more about our volunteering opportunities and the services your local CAB provide to the community. #CABVolunteeringScot

We’re always looking for volunteers and we have lots of different roles!
We are especially keen to get more of our retired volunteers who are fantastic at staying longer with us! We’re just too good at training the young uns with the skills to get paid jobs 🤣

www.parkheadcab.org.uk/volunteer/ap...

Our volunteers are at the heart of our service and at the heart of the communities they serve.

Research has estimated that the value of volunteering at Citizens Advice to be at least £100 million for 2023 to 2024.

Find out more ⤵️
bit.ly/3WFkTUa

I raised concerns with the UKG about the accessibility of rail fares for people without internet access. While I appreciate their response & commitment to learning, it is disappointing that digital exclusion was not addressed from the outset. Digital-first shouldn’t mean digital-only.