Citizens Advice Scotland
@citizensadvicescot.bsky.social
Empowering people across Scotland | Here to help you find a way forward ➡️
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
November 12, 2025 at 9:50 PM
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
We’ve long called for a social tariff on energy bills. A new report now shows it could lift more than 200,000 people in Scotland out of extreme fuel poverty. 🧵(1/3)
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Scots could save £700 on fuel bills if 'social tariff' backed by UK Government
EXCLUSIVE: The introduction of a social tariff could benefit more than 660,000 households in Scotland and lift 202,000 out of extreme fuel poverty.
www.dailyrecord.co.uk
November 11, 2025 at 10:16 AM
We’ve long called for a social tariff on energy bills. A new report now shows it could lift more than 200,000 people in Scotland out of extreme fuel poverty. 🧵(1/3)
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Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
November 10, 2025 at 3:24 PM
Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Ofgem’s plans on energy debt don’t go nearly far enough - TFN
David Hilferty on the inevitable winter fuel crisis
tfn.scot
November 10, 2025 at 12:39 PM
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
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www.cas.org.uk/sites/defaul...
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www.cas.org.uk/sites/defaul...
November 10, 2025 at 9:31 AM
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
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www.cas.org.uk/sites/defaul...
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www.cas.org.uk/sites/defaul...
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
November 7, 2025 at 2:09 PM
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
What makes a great Trustee? Someone who supports your work, upholds your values and vision, and ensures your charity thrives. Read Nicholas Grier’s story as the chair of Penicuik CAB. 👇
#CABVolunteeringScot #TrusteesWeek
#CABVolunteeringScot #TrusteesWeek
Voice: Summer 2025
A magazine for the Citizens Advice Network in Scotland.
online.fliphtml5.com
November 6, 2025 at 8:51 AM
What makes a great Trustee? Someone who supports your work, upholds your values and vision, and ensures your charity thrives. Read Nicholas Grier’s story as the chair of Penicuik CAB. 👇
#CABVolunteeringScot #TrusteesWeek
#CABVolunteeringScot #TrusteesWeek
This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙
#IVMDay25
#IVMDay25
November 5, 2025 at 7:55 PM
This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙
#IVMDay25
#IVMDay25
A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland.
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
November 5, 2025 at 2:52 PM
A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland.
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day.
#IVMDay25
#IVMDay25
November 5, 2025 at 9:44 AM
Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day.
#IVMDay25
#IVMDay25
Read about Derek’s visit in The Shetland Times 👇
He saw first-hand the challenges people are facing with rising energy costs.
We’ll continue calling for lasting, fair solutions to tackle fuel poverty and ensure no one has to struggle to heat their home.
www.shetlandtimes.co.uk/news/ofgem-d...
He saw first-hand the challenges people are facing with rising energy costs.
We’ll continue calling for lasting, fair solutions to tackle fuel poverty and ensure no one has to struggle to heat their home.
www.shetlandtimes.co.uk/news/ofgem-d...
Fuel poverty crisis means volunteers have become ‘fourth emergency service’ for desperate folk turning up with carrier bags filled with bills
Citizens Advice Scotland’s boss added his name to a list of people calling for reform of the energy market when he visited Shetland.
www.shetlandtimes.co.uk
November 4, 2025 at 4:55 PM
Read about Derek’s visit in The Shetland Times 👇
He saw first-hand the challenges people are facing with rising energy costs.
We’ll continue calling for lasting, fair solutions to tackle fuel poverty and ensure no one has to struggle to heat their home.
www.shetlandtimes.co.uk/news/ofgem-d...
He saw first-hand the challenges people are facing with rising energy costs.
We’ll continue calling for lasting, fair solutions to tackle fuel poverty and ensure no one has to struggle to heat their home.
www.shetlandtimes.co.uk/news/ofgem-d...
Ever wondered what Trustees do?
At CAS they help support our CABs as they continue to provide life-changing advice across local communities.
Hear Beth talk about her journey as a Trustee with our network.
#CABVolunteeringScot #TrusteesWeek
www.youtube.com/watch?v=9ohg...
At CAS they help support our CABs as they continue to provide life-changing advice across local communities.
Hear Beth talk about her journey as a Trustee with our network.
#CABVolunteeringScot #TrusteesWeek
www.youtube.com/watch?v=9ohg...
Beth shares her experiences of being a Trustee.
YouTube video by Citizens Advice Scotland
www.youtube.com
November 4, 2025 at 8:28 AM
Ever wondered what Trustees do?
At CAS they help support our CABs as they continue to provide life-changing advice across local communities.
Hear Beth talk about her journey as a Trustee with our network.
#CABVolunteeringScot #TrusteesWeek
www.youtube.com/watch?v=9ohg...
At CAS they help support our CABs as they continue to provide life-changing advice across local communities.
Hear Beth talk about her journey as a Trustee with our network.
#CABVolunteeringScot #TrusteesWeek
www.youtube.com/watch?v=9ohg...
It’s Trustees’ Week! And we’re celebrating the incredible dedication and commitment of all the Trustees across the Citizens Advice network.
Read our Herald column to learn more about the vital role trustees play in supporting charities like us.
tfn.scot/opinion/trus...
Read our Herald column to learn more about the vital role trustees play in supporting charities like us.
tfn.scot/opinion/trus...
Trustees' Week: do you have what it takes to help run a charity? - TFN
Simon Rennie on the vital role played by trustees
tfn.scot
November 3, 2025 at 1:34 PM
It’s Trustees’ Week! And we’re celebrating the incredible dedication and commitment of all the Trustees across the Citizens Advice network.
Read our Herald column to learn more about the vital role trustees play in supporting charities like us.
tfn.scot/opinion/trus...
Read our Herald column to learn more about the vital role trustees play in supporting charities like us.
tfn.scot/opinion/trus...
This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.
November 3, 2025 at 11:05 AM
This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.
Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇
October 31, 2025 at 12:38 PM
Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇
Reposted by Citizens Advice Scotland
Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign responds to David Bookbinder’s article on ‘Navigating the political correctness around damp and mould’.
Dr James Patrick Ferns: ‘Condescending dampness’ - a reply to David Bookbinder
Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign responds to David Bookbinder’s article on ‘Navigating the political correctness around damp and mould’.
www.scottishhousingnews.com
October 28, 2025 at 9:52 AM
Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign responds to David Bookbinder’s article on ‘Navigating the political correctness around damp and mould’.
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter
October 27, 2025 at 12:36 PM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
#ScotlandDemandsBetter
October 27, 2025 at 12:34 PM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
#ScotlandDemandsBetter
We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.
October 24, 2025 at 11:29 AM
We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.
📢 "Better jobs. Better investment in life's essentials. Better social security. Scotland needs change. And we need it now."
Emma Jackson wrote for Third Force News this week about why the Citizens Advice network will be joining the march to demand better this Saturday 25 October. Join us there.
Emma Jackson wrote for Third Force News this week about why the Citizens Advice network will be joining the march to demand better this Saturday 25 October. Join us there.
Scotland Demands Better: join us there - TFN
Emma Jackson on the change that Scotland needs
tfn.scot
October 21, 2025 at 12:32 PM
📢 "Better jobs. Better investment in life's essentials. Better social security. Scotland needs change. And we need it now."
Emma Jackson wrote for Third Force News this week about why the Citizens Advice network will be joining the march to demand better this Saturday 25 October. Join us there.
Emma Jackson wrote for Third Force News this week about why the Citizens Advice network will be joining the march to demand better this Saturday 25 October. Join us there.
"There are millions of energy customers who have smart meters that are currently operating in ‘dumb mode’."
Norman Smith from The Extra Help Unit explores the challenges - from poor signalling to inaccurate bills- & outlines why the energy industry needs to raise its game @holyroodmag.bsky.social
Norman Smith from The Extra Help Unit explores the challenges - from poor signalling to inaccurate bills- & outlines why the energy industry needs to raise its game @holyroodmag.bsky.social
Broken connections: Has confidence in smart energy meters taken a dent?
For years there has been a north-south connectivity divide for customers accessing smart energy meters in their homes. W...
www.holyrood.com
October 20, 2025 at 9:38 AM
"There are millions of energy customers who have smart meters that are currently operating in ‘dumb mode’."
Norman Smith from The Extra Help Unit explores the challenges - from poor signalling to inaccurate bills- & outlines why the energy industry needs to raise its game @holyroodmag.bsky.social
Norman Smith from The Extra Help Unit explores the challenges - from poor signalling to inaccurate bills- & outlines why the energy industry needs to raise its game @holyroodmag.bsky.social
⚡Unaffordable energy bills have pushed 1,000s across Scotland into energy debt. This is unacceptable.
Read 👇to understand what we're seeing across our network and why Governments and regulators need to urgently deliver lasting solutions.
Read 👇to understand what we're seeing across our network and why Governments and regulators need to urgently deliver lasting solutions.
Scots struggling to pay heating bills as average energy debt reaches £2,500
EXCLUSIVE: One in five Scots plan to rely on electric heaters instead of gas central heating this winter despite the devices costing four times as much.
www.dailyrecord.co.uk
October 20, 2025 at 9:08 AM
⚡Unaffordable energy bills have pushed 1,000s across Scotland into energy debt. This is unacceptable.
Read 👇to understand what we're seeing across our network and why Governments and regulators need to urgently deliver lasting solutions.
Read 👇to understand what we're seeing across our network and why Governments and regulators need to urgently deliver lasting solutions.
We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October?
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
October 17, 2025 at 9:52 AM
We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October?
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
We’ll be there — standing up for people across Scotland. Join the march for all of us and show that we all deserve better. 💙
#Edinburgh #25Oct #ScotlandDemandsBetter
🔗 scotland-demands-better.com
#Edinburgh #25Oct #ScotlandDemandsBetter
🔗 scotland-demands-better.com
SCOTLAND DEMANDS BETTER
scotland-demands-better.com
October 13, 2025 at 4:39 PM
We’ll be there — standing up for people across Scotland. Join the march for all of us and show that we all deserve better. 💙
#Edinburgh #25Oct #ScotlandDemandsBetter
🔗 scotland-demands-better.com
#Edinburgh #25Oct #ScotlandDemandsBetter
🔗 scotland-demands-better.com