Citizens Advice Scotland
@citizensadvicescot.bsky.social
Empowering people across Scotland | Here to help you find a way forward ➡️
Stay safe while you shop!
Black Friday is full of amazing deals—but also full of scammers waiting for you to click the wrong link.
Shop smart, stay safe! 🖤🛍️
Read our advice on scams and deliveries 👉
www.citizensadvice.org.uk/scotland/con...
Black Friday is full of amazing deals—but also full of scammers waiting for you to click the wrong link.
Shop smart, stay safe! 🖤🛍️
Read our advice on scams and deliveries 👉
www.citizensadvice.org.uk/scotland/con...
November 27, 2025 at 12:56 PM
Stay safe while you shop!
Black Friday is full of amazing deals—but also full of scammers waiting for you to click the wrong link.
Shop smart, stay safe! 🖤🛍️
Read our advice on scams and deliveries 👉
www.citizensadvice.org.uk/scotland/con...
Black Friday is full of amazing deals—but also full of scammers waiting for you to click the wrong link.
Shop smart, stay safe! 🖤🛍️
Read our advice on scams and deliveries 👉
www.citizensadvice.org.uk/scotland/con...
"Scrapping this is going to be transformational"
📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty.
Have a listen to Emma's response on local radio last night now 👇
📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty.
Have a listen to Emma's response on local radio last night now 👇
November 27, 2025 at 11:38 AM
"Scrapping this is going to be transformational"
📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty.
Have a listen to Emma's response on local radio last night now 👇
📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty.
Have a listen to Emma's response on local radio last night now 👇
❄️ As winter approaches, 100,000s of people are struggling to afford the essentials. So to hear the two-child limit has been scrapped in today’s #Budget is hugely welcome and will be transformational for around 20,000 children across Scotland. 🧵(1/3)
November 26, 2025 at 3:23 PM
❄️ As winter approaches, 100,000s of people are struggling to afford the essentials. So to hear the two-child limit has been scrapped in today’s #Budget is hugely welcome and will be transformational for around 20,000 children across Scotland. 🧵(1/3)
There's two other urgent priorities we need to see from the Chancellor's #Budget2025 today:
🏠 Local Housing Allowance so people can actually afford somewhere safe to live
⚡ Social energy tariffs to protect low-income households from high energy bills
www.linkedin.com/feed/update/...
🏠 Local Housing Allowance so people can actually afford somewhere safe to live
⚡ Social energy tariffs to protect low-income households from high energy bills
www.linkedin.com/feed/update/...
#budget2025 | Citizens Advice Scotland
There's two other urgent priorities we need to see from the Chancellor's #Budget2025 today:
🏠 Local Housing Allowance so people can actually afford somewhere safe to live
⚡ Social energy tariffs to ...
www.linkedin.com
November 26, 2025 at 12:18 PM
There's two other urgent priorities we need to see from the Chancellor's #Budget2025 today:
🏠 Local Housing Allowance so people can actually afford somewhere safe to live
⚡ Social energy tariffs to protect low-income households from high energy bills
www.linkedin.com/feed/update/...
🏠 Local Housing Allowance so people can actually afford somewhere safe to live
⚡ Social energy tariffs to protect low-income households from high energy bills
www.linkedin.com/feed/update/...
With just a couple of mins until the #Budget, will this year see an end to the toleration of harm?
Emma Jackson, head of social justice, explains why we want the two child limit scrapped in full and how it could help lift 20,000 children out of poverty.
www.linkedin.com/feed/update/...
Emma Jackson, head of social justice, explains why we want the two child limit scrapped in full and how it could help lift 20,000 children out of poverty.
www.linkedin.com/feed/update/...
#budget2025 #representborders | Citizens Advice Scotland
With just a couple of hours until the #Budget2025, will this year see an end to the toleration of harm?
"It's absolutely right and long overdue that we get rid of this policy."
Emma Jackson, head ...
www.linkedin.com
November 26, 2025 at 12:16 PM
With just a couple of mins until the #Budget, will this year see an end to the toleration of harm?
Emma Jackson, head of social justice, explains why we want the two child limit scrapped in full and how it could help lift 20,000 children out of poverty.
www.linkedin.com/feed/update/...
Emma Jackson, head of social justice, explains why we want the two child limit scrapped in full and how it could help lift 20,000 children out of poverty.
www.linkedin.com/feed/update/...
Gillian, Kyle and David joined the First Minister at @vmo2news.bsky.social’s office to hear about our work tackling digital exclusion. 🧵(1/2)
November 25, 2025 at 3:45 PM
Gillian, Kyle and David joined the First Minister at @vmo2news.bsky.social’s office to hear about our work tackling digital exclusion. 🧵(1/2)
Great to join the First Minister at Virgin Media O2’s office to highlight our partnership tackling digital exclusion. Together we’re distributing 1,200 refurbished devices via 24 CABs, already helping 300+ people access vital services like banking, benefits and housing support.
Today we welcomed Scotland’s First Minister, John Swinney, to our new office in Maxim Park, Lanarkshire.
Read more about today’s visit and our continued investment in Scotland: https://vmo2.co/4ppf6OC
Read more about today’s visit and our continued investment in Scotland: https://vmo2.co/4ppf6OC
November 25, 2025 at 3:35 PM
Great to join the First Minister at Virgin Media O2’s office to highlight our partnership tackling digital exclusion. Together we’re distributing 1,200 refurbished devices via 24 CABs, already helping 300+ people access vital services like banking, benefits and housing support.
We’re proud that Citizens Advice Scotland’s national data, alongside StepChange data, has been used in this powerful new research. Our data is one of the largest, richest, and most reliable real-time pictures of how people in Scotland experience debt and hardship
Today with @trusselluk.bsky.social & @opfs.org.uk, using Scotland data from @citizensadvicescot.bsky.social & @stepchange.bsky.social, we’ve launched new research into the public debt crisis. Discover how women are more likely to experience public debt which traps their family in poverty.
November 25, 2025 at 12:16 PM
We’re proud that Citizens Advice Scotland’s national data, alongside StepChange data, has been used in this powerful new research. Our data is one of the largest, richest, and most reliable real-time pictures of how people in Scotland experience debt and hardship
The important report, based on Citizens Advice Scotland’s national data, shows how public debt and deductions are driving child poverty, and how this burden falls disproportionately on women, single parents and disabled households.
We’ve launched a new report with @trusselluk.bsky.social & @opfs.org.uk, using Scotland data from @citizensadvicescot.bsky.social & @stepchange.bsky.social, into the gendered nature of the public debt crisis in Scotland. Read: https://www.aberlour.org.uk/publications/gendered-nature-public-debt
November 25, 2025 at 12:15 PM
The important report, based on Citizens Advice Scotland’s national data, shows how public debt and deductions are driving child poverty, and how this burden falls disproportionately on women, single parents and disabled households.
"our message to the chancellor on Wednesday is: prioritise the harms and address them."
We want the Wednesday budget announcement to address the never-ending cost of living crisis, and aim for fairness and compassion.
Read on 👇 tfn.scot/opinion/lets...
We want the Wednesday budget announcement to address the never-ending cost of living crisis, and aim for fairness and compassion.
Read on 👇 tfn.scot/opinion/lets...
Let’s have a budget for fairness and compassion - TFN
David Hilferty’s message to the chancellor
tfn.scot
November 24, 2025 at 2:18 PM
"our message to the chancellor on Wednesday is: prioritise the harms and address them."
We want the Wednesday budget announcement to address the never-ending cost of living crisis, and aim for fairness and compassion.
Read on 👇 tfn.scot/opinion/lets...
We want the Wednesday budget announcement to address the never-ending cost of living crisis, and aim for fairness and compassion.
Read on 👇 tfn.scot/opinion/lets...
David, our Head of Impact, spoke to STV News about how rising energy bills are forcing families to choose between heating their homes or eating — and in some cases, to go without both. 🧵(1/2)
#energybills
#energybills
November 24, 2025 at 9:33 AM
David, our Head of Impact, spoke to STV News about how rising energy bills are forcing families to choose between heating their homes or eating — and in some cases, to go without both. 🧵(1/2)
#energybills
#energybills
David (Head of Impact) and Natasha (Head of the Extra Help Unit) spoke at the @energy-action-scot.bsky.social Conference today, sharing evidence on fuel poverty, energy debt and wider energy issues. Great to connect, learn and collaborate to better support people struggling with energy costs.
November 21, 2025 at 4:00 PM
David (Head of Impact) and Natasha (Head of the Extra Help Unit) spoke at the @energy-action-scot.bsky.social Conference today, sharing evidence on fuel poverty, energy debt and wider energy issues. Great to connect, learn and collaborate to better support people struggling with energy costs.
“The energy system is broken and needs major reform – and urgently."
Read our response to latest rise in the Ofgem energy cap 👇 #energy #Ofgempricecap
www.cas.org.uk/news-and-eve...
Read our response to latest rise in the Ofgem energy cap 👇 #energy #Ofgempricecap
www.cas.org.uk/news-and-eve...
Ofgem price cap rise shows system 'failing to protect people in bills crisis' | Citizens Advice Scotland
CAS calls for measures in next week's Budget to cut bills both now and in the future.
www.cas.org.uk
November 21, 2025 at 9:00 AM
“The energy system is broken and needs major reform – and urgently."
Read our response to latest rise in the Ofgem energy cap 👇 #energy #Ofgempricecap
www.cas.org.uk/news-and-eve...
Read our response to latest rise in the Ofgem energy cap 👇 #energy #Ofgempricecap
www.cas.org.uk/news-and-eve...
Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK.
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
November 19, 2025 at 5:11 PM
Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK.
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)
November 19, 2025 at 4:17 PM
CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)
"This is essential to enabling disabled people to live decent and dignified lives."
Learn more from our policy officer, Erica, as she provides valuable insight into ADP and the significance of accessible support. 👇
tfn.scot/opinion/from...
Learn more from our policy officer, Erica, as she provides valuable insight into ADP and the significance of accessible support. 👇
tfn.scot/opinion/from...
From advice to action: improving access to disability payments in Scotland - TFN
Erica Young on the importance of easy access to Adult Disability Payment (ADP)
tfn.scot
November 17, 2025 at 11:51 AM
"This is essential to enabling disabled people to live decent and dignified lives."
Learn more from our policy officer, Erica, as she provides valuable insight into ADP and the significance of accessible support. 👇
tfn.scot/opinion/from...
Learn more from our policy officer, Erica, as she provides valuable insight into ADP and the significance of accessible support. 👇
tfn.scot/opinion/from...
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
November 12, 2025 at 9:50 PM
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
We’ve long called for a social tariff on energy bills. A new report now shows it could lift more than 200,000 people in Scotland out of extreme fuel poverty. 🧵(1/3)
🔗 👇
🔗 👇
Scots could save £700 on fuel bills if 'social tariff' backed by UK Government
EXCLUSIVE: The introduction of a social tariff could benefit more than 660,000 households in Scotland and lift 202,000 out of extreme fuel poverty.
www.dailyrecord.co.uk
November 11, 2025 at 10:16 AM
We’ve long called for a social tariff on energy bills. A new report now shows it could lift more than 200,000 people in Scotland out of extreme fuel poverty. 🧵(1/3)
🔗 👇
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Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
November 10, 2025 at 3:24 PM
Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Ofgem’s plans on energy debt don’t go nearly far enough - TFN
David Hilferty on the inevitable winter fuel crisis
tfn.scot
November 10, 2025 at 12:39 PM
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
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www.cas.org.uk/sites/defaul...
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www.cas.org.uk/sites/defaul...
November 10, 2025 at 9:31 AM
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
🔗
www.cas.org.uk/sites/defaul...
🔗
www.cas.org.uk/sites/defaul...
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
November 7, 2025 at 2:09 PM
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
What makes a great Trustee? Someone who supports your work, upholds your values and vision, and ensures your charity thrives. Read Nicholas Grier’s story as the chair of Penicuik CAB. 👇
#CABVolunteeringScot #TrusteesWeek
#CABVolunteeringScot #TrusteesWeek
Voice: Summer 2025
A magazine for the Citizens Advice Network in Scotland.
online.fliphtml5.com
November 6, 2025 at 8:51 AM
What makes a great Trustee? Someone who supports your work, upholds your values and vision, and ensures your charity thrives. Read Nicholas Grier’s story as the chair of Penicuik CAB. 👇
#CABVolunteeringScot #TrusteesWeek
#CABVolunteeringScot #TrusteesWeek