Citizens Advice Scotland
@citizensadvicescot.bsky.social
Empowering people across Scotland | Here to help you find a way forward ➡️
Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK.
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
November 19, 2025 at 5:11 PM
Erica and Jordan represented CAS at the External Services Fair in Westminster yesterday, speaking with caseworkers and researchers from MP offices across the UK.
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
Erica: “Our stall was lively and in demand, with many dropping by to learn about the incredible work our network does across Scotland.”
CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)
November 19, 2025 at 4:17 PM
CAS Extra Help Unit (EHU) and Citizens Advice Consumer Service were delighted to welcome Lightning Reach and OVO Energy to our Domestic Supplier Liaison meeting today. They shared an insightful look at the tech for good powering Ovo’s Extra Support Scheme. 🧵(1/2)
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
November 12, 2025 at 9:50 PM
We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)
Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
November 10, 2025 at 3:24 PM
Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape.
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
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www.cas.org.uk/sites/defaul...
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www.cas.org.uk/sites/defaul...
November 10, 2025 at 9:31 AM
We're the largest professional provider of ADP advice outside of Social Security Scotland. From Jul to Sept, our network provided 20,000 pieces of advice about the Daily Living Component of ADP to 8,435 people
🔗
www.cas.org.uk/sites/defaul...
🔗
www.cas.org.uk/sites/defaul...
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
November 7, 2025 at 2:09 PM
As Trustees’ Week draws to a close, we want to say ‘Thank you’ to our Trustees. Many of whom were at our 40th AGM today. Thanks to their contributions and endless dedication, we are able to continue supporting our network as they deliver the best outcomes for people across Scotland⭐ #TrusteesWeek
This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙
#IVMDay25
#IVMDay25
November 5, 2025 at 7:55 PM
This International Volunteer Managers’ Day, we’re celebrating the amazing people who make the Citizens Advice network thrive. Your care, expertise and dedication make a real difference every day – thank you! 💙
#IVMDay25
#IVMDay25
A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland.
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
November 5, 2025 at 2:52 PM
A huge thank you to all the amazing Volunteer Managers across the Citizens Advice network in Scotland.
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Your care, expertise, and dedication ensure every volunteer feels valued and supported. 🧵(1/2)
Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day.
#IVMDay25
#IVMDay25
November 5, 2025 at 9:44 AM
Today we thank the Volunteer Managers across the Citizens Advice network whose guidance and support make volunteers feel valued and celebrated. Today we celebrate their dedication and the difference they make every day.
#IVMDay25
#IVMDay25
This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.
November 3, 2025 at 11:05 AM
This Trustees Week, we’re celebrating the incredible dedication and commitment of the 400 Trustees across the Citizens Advice network.
Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇
October 31, 2025 at 12:38 PM
Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter
October 27, 2025 at 12:36 PM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙#ScotlandDemandsBetter
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
#ScotlandDemandsBetter
October 27, 2025 at 12:34 PM
What an amazing day on Saturday to shout, march and demand a better Scotland. Team CAS are proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
#ScotlandDemandsBetter
We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.
October 24, 2025 at 11:29 AM
We had a great day on Tuesday welcoming our partners from @citizensadvice.bsky.social to our office in Glasgow. Together we explored key energy topics - EHU insights, non-domestic market challenges, smart metering and exciting upcoming research on innovation and affordability.
We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October?
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
October 17, 2025 at 9:52 AM
We’ve been busy creating posters for the upcoming Scotland Demands Better march. Are you ready to join us on 25 October?
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
We’re ready to raise our voices — because Scotland deserves better! 💪
We’re proud to stand up for fairness and for the people we help every day 💙
#ScotlandDemandsBetter
Erica from our Social Policy team joined colleagues from Glasgow Disability Living Alliance and @mariecurieuk.bsky.social to discuss solutions to the harms being experienced by sick and disabled people and what needs to change to prevent them to challenge poverty. #ChallengePoverty #WeDemandBetter
October 8, 2025 at 3:30 PM
Erica from our Social Policy team joined colleagues from Glasgow Disability Living Alliance and @mariecurieuk.bsky.social to discuss solutions to the harms being experienced by sick and disabled people and what needs to change to prevent them to challenge poverty. #ChallengePoverty #WeDemandBetter
📣 Stephanie from our Social Justice team was at the Voices into action – tackling poverty and building employability together event, organised by @abshirecouncil.bsky.social and partners, A great chance to celebrate the importance of co-production in service delivery. www.agcc.co.uk/news-article...
October 7, 2025 at 3:45 PM
📣 Stephanie from our Social Justice team was at the Voices into action – tackling poverty and building employability together event, organised by @abshirecouncil.bsky.social and partners, A great chance to celebrate the importance of co-production in service delivery. www.agcc.co.uk/news-article...
This morning our Head of Social Justice joined with colleagues from @povertyalliance.org and @independentage.bsky.social to discuss the impact a minimum income guarantee could make and the steps needed to deliver this as part of Challenge Poverty week. #ChallengePoverty #WeDemandBetter
October 6, 2025 at 8:45 AM
This morning our Head of Social Justice joined with colleagues from @povertyalliance.org and @independentage.bsky.social to discuss the impact a minimum income guarantee could make and the steps needed to deliver this as part of Challenge Poverty week. #ChallengePoverty #WeDemandBetter
As campaigners for change, we need to tell a new story about child poverty that chimes with how people in Scotland are feeling and offers a hopeful vision for the future. We’re supporting the Changing the Story project: 👇https://www.savethechildren.org.uk/new-story-child-poverty-scotland
October 1, 2025 at 1:03 PM
As campaigners for change, we need to tell a new story about child poverty that chimes with how people in Scotland are feeling and offers a hopeful vision for the future. We’re supporting the Changing the Story project: 👇https://www.savethechildren.org.uk/new-story-child-poverty-scotland
"It's really imperative that action is taken immediately..the Scottish Government must implement this housing plan and get actions underway" - Aoife Deery; Senior Social Justice Policy Officer at CAS
#housingemergency
#housingemergency
September 17, 2025 at 4:36 PM
"It's really imperative that action is taken immediately..the Scottish Government must implement this housing plan and get actions underway" - Aoife Deery; Senior Social Justice Policy Officer at CAS
#housingemergency
#housingemergency
Everyone deserves a safe, secure & affordable home. 🏠
Our expert Aoife told BBC Scotland about soaring demand for housing advice. The Scottish Govt must act now & deliver its housing emergency plan. #HousingEmergency
Our expert Aoife told BBC Scotland about soaring demand for housing advice. The Scottish Govt must act now & deliver its housing emergency plan. #HousingEmergency
September 17, 2025 at 4:05 PM
Everyone deserves a safe, secure & affordable home. 🏠
Our expert Aoife told BBC Scotland about soaring demand for housing advice. The Scottish Govt must act now & deliver its housing emergency plan. #HousingEmergency
Our expert Aoife told BBC Scotland about soaring demand for housing advice. The Scottish Govt must act now & deliver its housing emergency plan. #HousingEmergency
Problems facing households in Scotland don’t exist in isolation. That’s why our advice is wraparound. Yesterday, Emma Jackson shared evidence with the Social Justice Committee on energy debt, rural challenges & why joined-up solutions are vital 👇
September 12, 2025 at 9:52 AM
Problems facing households in Scotland don’t exist in isolation. That’s why our advice is wraparound. Yesterday, Emma Jackson shared evidence with the Social Justice Committee on energy debt, rural challenges & why joined-up solutions are vital 👇
Thanks to all attendees and presenters including @advicedirectscot.bsky.social, @consumerscotland.bsky.social and @citizensadvice.bsky.social Energy Policy Team.🧵(2/2)
August 28, 2025 at 2:19 PM
Thanks to all attendees and presenters including @advicedirectscot.bsky.social, @consumerscotland.bsky.social and @citizensadvice.bsky.social Energy Policy Team.🧵(2/2)
CAS Extra Help Unit and the Citizens Advice Consumer Service hosted their domestic supplier liaison meeting yesterday.
Key discussions included energy billing, RTS issues, the new levy funded energy debt pathway across GB and EO Access for All pilot. 🧵(1/2)
Key discussions included energy billing, RTS issues, the new levy funded energy debt pathway across GB and EO Access for All pilot. 🧵(1/2)
August 28, 2025 at 2:19 PM
CAS Extra Help Unit and the Citizens Advice Consumer Service hosted their domestic supplier liaison meeting yesterday.
Key discussions included energy billing, RTS issues, the new levy funded energy debt pathway across GB and EO Access for All pilot. 🧵(1/2)
Key discussions included energy billing, RTS issues, the new levy funded energy debt pathway across GB and EO Access for All pilot. 🧵(1/2)