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citizensadvice.bsky.social
Citizens Advice
@citizensadvice.bsky.social
2.6K followers 210 following 260 posts
We are Citizens Advice - the people's champion.

If you need advice, visit our website: citizensadvice.org.uk
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Citizens Advice @citizensadvice.bsky.social · 27d
Our ins and outs for 2026 - what would you add?

#ThePeoplesChampion
Our ins and outs for 2026 Ins: Creating a monthly budget and sticking to it. Knowing your rights and advocating for yourself. Championing causes and charities that you care about. Outs: Getting advice from unreliable sources online. Being embarrassed that you were scammed (they're everywhere and can be super convincing!). 'Circling back'.
citizensadvice.bsky.social
If you’re struggling to pay your heat network bills, you should:

➡️ Check if your bill is correct
➡️ Contact the company or person you pay your bills to
➡️ Ask if you can arrange a repayment plan

More info here ⤵️
https://bit.ly/4tby3Hp
A person holds a thermostat display. The image includes text that reads: "Worried about paying your heat network bills? There are steps you can take."
February 2, 2026 at 4:09 PM
citizensadvice.bsky.social
😟 Trying to make sense of your energy bills can be overwhelming.

✅ Our advice can help you break down what it all means and gives you handy tips to make sure you’re not spending more than you need to.

Everything you need to know ⤵️
https://bit.ly/4t2OFRr
A person looking confused amidst various mathematical equations and diagrams. Caption reads: "Me trying to make sense of my energy bill."
February 1, 2026 at 5:20 PM
citizensadvice.bsky.social
Practical advice you can really trust, written by experts!

Whoever you are, and whatever the problem - we can help you find a way forward 💙

➡️ https://bit.ly/2GE1HQG

#wearecitizensadvice
A person is distracted looking at another person walking by. The foreground person has text: "The free, trustworthy advice on the Citizens Advice website." The background person has text: "Asking AI for help."
January 31, 2026 at 5:10 PM
citizensadvice.bsky.social
💷 Your employer should pay you on time for work you’ve done.

You can challenge your employer if they’ve not paid you, underpaid you or deducted some or all of your wages.

Our online advice can help you figure out next steps ⤵️
https://bit.ly/43pAMSa
A person working with a coffee machine in a cafe environment. Overlaid text reads: "Has your employer paid what they owe you?"
January 30, 2026 at 5:09 PM
citizensadvice.bsky.social
Are you in debt to your energy supplier?

➡️ Speak to your energy supplier
➡️ Seek debt advice
➡️ Save energy

Here’s what you need to know ⤵️
https://www.citizensadvice.org.uk/about-us/information/speak-seek-save/?utm_medium=social&utm_source=bluesky&utm_campaign=speakseeksave
January 29, 2026 at 4:54 PM
citizensadvice.bsky.social
Today Ofgem launches new rules for heat networks in Great Britain, bringing in protections long standard in gas and electricity:

➡️ Fair customer service
➡️ Clear and transparent billing
➡️ Debt support for people struggling with energy costs

More ⤵️
https://bit.ly/4pWESJV
Person working on a laptop at a kitchen table with a young child in their lap, and text overlay stating 'A major step forward for heat network customers.'
January 27, 2026 at 9:37 AM
citizensadvice.bsky.social
We're supporting more people across Wales than ever before. That's why we're calling on the next Welsh Government to maintain access to good quality, independent advice to ensure that people have the right support when they need it.

Read more ⤵️
public.flourish.studio/story/3486637/
Text reads, 'Last year we helped 208,000 people in Wales. That's 8.5% more than the previous year'.
January 27, 2026 at 8:51 AM
citizensadvice.bsky.social
Working with Deaf clients and using BSL everyday at work is one of Chloe’s favourite things about working at Citizens Advice Doncaster

Read Chloe’s story ⤵️
https://wearecitizensadvice.org.uk/chloe-champions-the-deaf-community-5f2a3f4216cc

#WeAreCitizensAdvice
Image of Chloe from Citizens Advice Doncaster in a white frame. Text reads: 'Chloe champions the Deaf community'. The Citizens Advice sits in the bottom corner with the text 'We are Citizens Advice. The people's champion'
January 26, 2026 at 9:56 AM
citizensadvice.bsky.social
Thank you for joining us for Energy Savers Week this year🔥

It's not too late to make saving money on your energy bills a New Year's resolution...

Find our full list of easy, everyday energy wins on our website ⤵️
https://bit.ly/49jO7Pl

#ESW26
Graphic depicting a checklist titled "New Year's Resolutions" with the first item labeled "Energy Savings" and a pencil, emphasizing advice on how to save money on your energy bills.
January 25, 2026 at 5:20 PM
citizensadvice.bsky.social
Understanding your heating controls is one of the easiest ways to keep a handle on your energy usage 🔥

1️⃣ Check your thermostat temperature
2️⃣ Set your heating times
3️⃣ Check your radiator valves

Read our all our heating tips here ⤵️
https://bit.ly/4jFhteG

#ESW26
January 25, 2026 at 9:55 AM
citizensadvice.bsky.social
Today’s energy wins are in the kitchen!

From boiling water to baking, energy use adds up fast. Simple changes in how you cook can help to ease the strain on your budget…

More kitchen tips here ⤵️
https://bit.ly/3LFAkJU

#ESW26
January 24, 2026 at 10:19 AM
citizensadvice.bsky.social
This Energy Savers Week, why not look into the help available for paying for energy efficiency home improvements? 🏠🔨

You might be able to apply for help with the costs of insulation, a new boiler or a heat pump.

Find out more ⤵️
https://bit.ly/3Yz1rt5

#ESW26
January 23, 2026 at 12:31 PM
citizensadvice.bsky.social
⚡ Get involved in Energy Savers Week!

➡️ Check out the everyday energy tips on our website
➡️ Take a tour around your home and spot where you can save
➡️ Dive into our energy resources

Find out more on our website⤵️
https://bit.ly/3ZfnogQ

#ESW26
January 22, 2026 at 11:00 AM
citizensadvice.bsky.social
Did you know that clothes will dry outside as long as the ground is dry? If it’s wet out, using a heated airer is cheaper than running a tumble dryer and will still dry clothes efficiently.

Check out our laundry day tips ⤵️
https://bit.ly/3NbdOsZ

#ESW26
Graphic illustrating energy saving tips for laundry. Features a clothesline in front of a house with two items hanging: a t-shirt labeled "Using a heated airer" and a pair of shorts labeled "Using a cold or eco cycle." Text reads "The laundry basket is clever on energy. You could save on energy costs by..."
January 21, 2026 at 9:00 AM
citizensadvice.bsky.social
Everyday energy wins: Bathroom edition!

➡️ Keep your shower time to 4 minutes
➡️ Reduce the temperature of your shower
➡️ Turn the tap off while brushing your teeth, shaving or washing - use cold if you can!

Find out more ⤵️
https://bit.ly/4qudqV1

#ESW26
January 20, 2026 at 4:10 PM
citizensadvice.bsky.social
Welcome to Energy Savers Week! We’ve teamed up with @energysavingtrust.bsky.social to share everyday energy wins - tips that fit easily into your routine, helping you stay warm and save money 💸

Check out the full tips on our website ⤵️
https://bit.ly/3NtZPOR

#ESW26
Promotional graphic for Energy Savers Week, featuring two individuals looking at a smartphone together. Logos of Citizens Advice and Energy Saving Trust are displayed, indicating a partnership for energy saving tips.
January 19, 2026 at 9:13 AM
citizensadvice.bsky.social
Psst! We're a charity - pass it on.

#ThePeoplesChampion 💙
Text reads, 'We're a charity working for the whole of society - whoever you are and whatever your problem.'
January 18, 2026 at 5:22 PM
citizensadvice.bsky.social
⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

You'll need to contact the Citizens Advice Consumer Service ⤵️
https://bit.ly/4pQRnqE
Speech bubble with text, 'How can I report something to Trading Standards?'
January 17, 2026 at 4:15 PM
citizensadvice.bsky.social
Do you owe money to your energy supplier?

Our specialist energy advisers can help you.

Speak to them today ⤵️
https://bit.ly/4bt33fu
An individual adjusting settings on a home heating unit, with text overlay stating 'Question about energy? Contact the Citizens Advice Consumer Service.'
January 16, 2026 at 10:08 AM
citizensadvice.bsky.social
Up for a challenge?

Take on the world’s biggest half marathon whilst raising vital funds for Citizens Advice.

Find out more and apply for one of our charity places ⤵️
https://bit.ly/3LpD7XC
Advertisement from Citizens Advice about the Great North Run featuring an image of the Tyne Bridge in the background, with text: 'Missed out on the ballot? You can still run for the AJ Bell Great North Run for Citizens Advice'.'
January 15, 2026 at 5:22 PM
citizensadvice.bsky.social
We helped 13,300 with debt in the first working week of 2026.

And in 2025, we helped more than 400,000 people, with the average amount owed £8,900.

Read more ➡️ https://bit.ly/4qo8DEs

And you can read our latest report on the Breathing Space scheme ➡️ https://bit.ly/49pdMGy
Text on a blue background stating "We helped 13,300 people with debt in the first working week of 2026."
January 15, 2026 at 4:48 PM
citizensadvice.bsky.social
What 3 words would Chloe use to describe Citizens Advice?

💙 Impactful
💙 Empathetic
💙 Approachable

#WeAreCitizensAdvice

Chloe's story ⤵️
https://bit.ly/44WP3qi
Image of Chloe from Citizens Advice Doncaster. Text reads: 'Impactful. Empathetic. Approachable.'
January 15, 2026 at 11:08 AM
citizensadvice.bsky.social
⚠️ If you can’t afford to top up your prepayment meter, you might be able to get a fuel voucher.

Our advice can help ⤵️
https://www.citizensadvice.org.uk/consumer/energy/energy-supply/get-help-paying-your-bills/you-cant-afford-to-top-up-your-prepayment-meter/
Person sitting at a kitchen table with a baby, reading documents and looking concerned, with text overhead reading 'Worried about being able to top up your prepayment meter?'
January 14, 2026 at 5:07 PM
citizensadvice.bsky.social
January is when many of us try something new - gyms, food boxes, free trials...

Avoid subscription traps when signing up online by:

✔️ Read the T&Cs
✔️ Check there’s a cancellation window
✔️ Research before sharing bank details

https://www.getsafeonline.org/personal/articles/subscription-traps/
Person holding a credit card while using a laptop with a warning about being alert to subscription traps displayed on the screen.
January 13, 2026 at 4:53 PM
citizensadvice.bsky.social
Missed out on a AJ Bell #GreatNorthRun ballot place?

You can still run the world’s biggest half marathon whilst raising vital funds for Citizens Advice.

Apply for a charity place ⤵️
https://bit.ly/3LpD7XC
Promotional image for AJ Bell Great North Run event encouraging participation to support Citizens Advice, featuring a blurred background of runners in a race.
January 12, 2026 at 1:08 PM