Chris Boyer
chrisboyer.bsky.social
Chris Boyer
@chrisboyer.bsky.social
Principal, @chrisboyer LLC. Co-host touchpoint.health. Using digital marketing, experience and UCD/CX to transform healthcare.
New episode of SNAT: @edbennett.bsky.social and I unravel the strange power of online streaking. We also test AI models in hallucinating citations. And share a cool GenAI tool: touchpoint.health/podcast/seas...
June 12, 2025 at 4:18 PM
In the latest episode of "SNAT", @edbennett.bsky.social and I roast video conferencing platforms' UX/UI. Also, we recommend a YouTube scam-slayer. and ask AI if it can (or will) be your friend.

New episode now live. touchpoint.health/podcast/season-2-episode-4-zoom-sucks-prove-me-wrong/
May 28, 2025 at 2:16 AM
New "Surprise - It's Not a Toaster" #podcast: @edbennett.bsky.social and I talk fake John Wick trailers, death hoaxes, Black Mirror, and ChatGPT confirming our darkest diabetes cost suspicions: touchpoint.health/podcast/seas...
May 12, 2025 at 9:19 PM
Interesting read: "the "wealthiest 10 percent of the global population accounted for nearly half of global emissions" - futurism.com/scientists-w...
Scientists Just Found Who's Causing Global Warming
A new study observes economic patterns related to climate change in order to find the staggering amount of emissions pumped out by the rich.
futurism.com
May 12, 2025 at 5:02 PM
New SNAT podcast: @edbennett.bsky.social and I are talking “everythingism” — the urge to build every product for every person. Then we make ChatGPT write bios now that it remembers everything about us. It's weirdly flattering. Also kind of terrifying. Listen here: touchpoint.health/podcast/seas...
April 25, 2025 at 3:57 PM
As a person that advocates for the use of AI in healthcare, it's clear this guy doesn't get it at all. “I’m not sure he knows what we do here,” said one CMS employee who listened to the call. “He was talking about nutrition and exercise. That’s not what Medicare does.” www.wired.com/story/dr-oz-...
Dr. Oz Pushed for AI Health Care in First Medicare Agency Town Hall
Dr. Oz, who now controls the Centers for Medicare and Medicaid Services and its $1.5 trillion budget, promoted the idea that AI avatars could replace frontline health care workers.
www.wired.com
April 9, 2025 at 2:26 PM
Is this the future of news? AI Slop for us all? What do you think, @danfell.bsky.social? futurism.com/quartz-fires...
Quartz Fires All Writers After Move to AI Slop
After moving to publish misinformation-laden AI slop, G/O Media sold Quartz and fired its editorial staff. Sadly, this has been a pattern.
futurism.com
April 9, 2025 at 2:24 PM
New #touchpoint #podcast: @reedsmith.bsky.social and I explore how health systems can use reputation as a strategic asset. Learn about social media's impact, AI's role, and more. Featuring Dean Browell: touchpoint.health/podcast/tp42...
February 26, 2025 at 8:26 PM
Google enables marketers to target people with serious illnesses and crushing debt—against its policies—as well as the makers of classified defense technology, a WIRED investigation has found.
www.wired.com/story/google...
Google Ad-Tech Users Can Target National Security ‘Decision Makers’ and People With Chronic Diseases
Google enables marketers to target people with serious illnesses and crushing debt—against its policies—as well as the makers of classified defense technology, a WIRED investigation has found.
www.wired.com
February 21, 2025 at 2:24 PM
Reposted by Chris Boyer
This is what I love about Bluesky. I never thought to get a historian’s view of AI, but this is a vital read.
Yep. And what you learn about what even exists in the world - or in the archive - will depend on what the machine invents, garbles, and vomits out. Real expertise doesn't come from asking a mindless machine to process information. Notes from a historian's coalface: buttondown.com/surekhadavie...
Basement adventures showed me why ChatGPT can only ever be garbage.
In The British Library. Photo by Surekha Davies. Hallo readers, First, a news flash: Join me for a virtual book launch for HUMANS: A MONSTROUS HISTORY...
buttondown.com
February 20, 2025 at 2:14 PM
New #touchpoint #podcast - @reedsmith.bsky.social and I explore the evolving role of content in healthcare marketing, diving into content composability, AI , and content strategies. Ahava Leibtag joins to introduces the concept of a Content Stack - touchpoint.health/podcast/tp42...
February 19, 2025 at 10:23 PM
In the new "Surprise - It's Not a Toaster" podcast, @edbennett.bsky.social and I delve into the annoyance of online comments (including the vague history of how they came to be the cesspool they are today). Give it a listen - includes a tech tip and GenAI test: touchpoint.health/podcast/epis...
Episode 35: The Internet’s Comment Section: Humanity’s Greatest Mistake? » Touch Point Media
Chris Boyer and Ed Bennett explore the chaos of online comments, from trolling and toxicity to unexpected SEO benefits. Are comments harming our mental health, or do they still serve a purpose? Plus, ...
touchpoint.health
February 17, 2025 at 3:45 PM
New #touchpoint #podcast - @reedsmith.bsky.social and I discuss the current competitive market for health systems, and Jonathan Pathius from Cast & Hue share how Jobs to Be Done helps: touchpoint.health/podcast/tp42...
February 17, 2025 at 3:07 PM
Interesting report on honesty and ethics, ranked by industry - courtesy of Gallup. Interesting note: "Three in four Americans consider nurses highly honest and ethical, making them the most trusted of 23 professions " - this is a good report. Take a look: news.gallup.com/poll/655106/...
Americans' Ratings of U.S. Professions Stay Historically Low
Americans' ratings of the honesty and ethics of 23 professions are unchanged from 2023 but remain low historically.
news.gallup.com
February 14, 2025 at 8:22 PM
As this article states “We are what we measure.” These purges of medical data are a dangerous signal for our future. Great article from @vox.com: www.vox.com/future-perfe...
Trump’s shocking purge of public health data, explained
All of us will be collateral damage in MAGA’s war on “DEI.”
www.vox.com
February 14, 2025 at 1:45 AM
For someone who works in the technology space for US Health Systems, I am all too familiar with how complex tech infrastructures can be. While I do focus on transformation and optimization, there just are certain ways to do this - outside of unfettered access by untrained, biased hacks.
New: We spoke to government IT employees/contractors about DOGE. Their warnings were dire. The people who maintain the systems that keep the country working are terrified. "This is the largest data breach and the largest IT security breach in our country’s history—at least that’s publicly known."
The Government’s Computing Experts Say They Are Terrified
Four IT professionals lay out just how destructive Elon Musk’s incursion into the U.S. government could be.
www.theatlantic.com
February 8, 2025 at 1:52 PM
Lots of fringe, misrepresented and outright false claims are the fuel behind decisions being made today. Dangerous times. www.nbcnews.com/politics/dog...
How Elon Musk boosted false USAID conspiracy theories to shut down global aid
Musk drove fringe viewpoints on USAID into the mainstream on X as the Trump administration halted the humanitarian relief agency’s work.
www.nbcnews.com
February 7, 2025 at 4:56 PM
New #touchpoint #podcast: @reedsmith.bsky.social and I explore the evolution of patient experience and how digital engagement has transformed patient interactions. John Berndt of Valtech shares insights into their recent patient experience report - give it a listen! touchpoint.health/podcast/tp42...
February 5, 2025 at 3:35 PM
The digital world keeps getting better and better, doesn't it? arstechnica.com/gadgets/2025...
As Internet enshittification marches on, here are some of the worst offenders
Ars staffers take aim at some of the web’s worst predatory practices.
arstechnica.com
February 5, 2025 at 3:18 PM
Feels like this is the case.
if I understand American politics correctly, progressivism is something that requires 60 senate votes to work, while national conservatism doesn’t require any votes at all
February 3, 2025 at 3:06 PM
Reposted by Chris Boyer
Excellent analysis of the plane crash. Clear explanation by a senior pilot based the air traffic control recording. youtu.be/hfgllf1L9_4?...
Analyzing the Mid-Air Collision Over the Potomac: A Detailed Examination of ATC Communications
YouTube video by Captain Steeeve
youtu.be
January 31, 2025 at 12:16 AM
New #touchpoint #podcast: @reedsmith.bsky.social and I check in on the state of social media for healthcare, and discuss the recent changes to these platforms. We even feature Jenny Bristow from Hedy & Hopp. Give it a listen! touchpoint.health/podcast/tp41...
January 31, 2025 at 7:17 PM
New "Surprise - It's Not a Toaster" #podcast - @edbennett.bsky.social and I dive into the world of Terms & Conditions, we geek out over fast website design, and ask GenAI to "simplify" classic literature. Can AI turn Moby Dick into a bedtime story? Listen in here: touchpoint.health/podcast/epis...
January 31, 2025 at 7:13 PM