New episode of SNAT: @edbennett.bsky.social and I unravel the strange power of online streaking. We also test AI models in hallucinating citations. And share a cool GenAI tool: touchpoint.health/podcast/seas...

In the latest episode of "SNAT", @edbennett.bsky.social and I roast video conferencing platforms' UX/UI. Also, we recommend a YouTube scam-slayer. and ask AI if it can (or will) be your friend.

New episode now live. touchpoint.health/podcast/season-2-episode-4-zoom-sucks-prove-me-wrong/

New "Surprise - It's Not a Toaster" #podcast: @edbennett.bsky.social and I talk fake John Wick trailers, death hoaxes, Black Mirror, and ChatGPT confirming our darkest diabetes cost suspicions: touchpoint.health/podcast/seas...

New SNAT podcast: @edbennett.bsky.social and I are talking “everythingism” — the urge to build every product for every person. Then we make ChatGPT write bios now that it remembers everything about us. It's weirdly flattering. Also kind of terrifying. Listen here: touchpoint.health/podcast/seas...

New #touchpoint #podcast: @reedsmith.bsky.social and I explore how health systems can use reputation as a strategic asset. Learn about social media's impact, AI's role, and more. Featuring Dean Browell: touchpoint.health/podcast/tp42...

New #touchpoint #podcast - @reedsmith.bsky.social and I explore the evolving role of content in healthcare marketing, diving into content composability, AI , and content strategies. Ahava Leibtag joins to introduces the concept of a Content Stack - touchpoint.health/podcast/tp42...

New #touchpoint #podcast - @reedsmith.bsky.social and I discuss the current competitive market for health systems, and Jonathan Pathius from Cast & Hue share how Jobs to Be Done helps: touchpoint.health/podcast/tp42...

New #touchpoint #podcast: @reedsmith.bsky.social and I explore the evolution of patient experience and how digital engagement has transformed patient interactions. John Berndt of Valtech shares insights into their recent patient experience report - give it a listen! touchpoint.health/podcast/tp42...

New #touchpoint #podcast: @reedsmith.bsky.social and I check in on the state of social media for healthcare, and discuss the recent changes to these platforms. We even feature Jenny Bristow from Hedy & Hopp. Give it a listen! touchpoint.health/podcast/tp41...

New "Surprise - It's Not a Toaster" #podcast - @edbennett.bsky.social and I dive into the world of Terms & Conditions, we geek out over fast website design, and ask GenAI to "simplify" classic literature. Can AI turn Moby Dick into a bedtime story? Listen in here: touchpoint.health/podcast/epis...

Be sure to vote for your favorite guest - and your most favorite episode of the year - in the 2024 Touch Point Podcast Listener Survey:https://dohfrde49la.typeform.com/to/sWUQI2BH

New "Surprise - It's Not a Toaster" podcast: @edbennett.bsky.social and I discuss the history of the annual “Word of the Year” and share a useful Bluesky plug-in to help curate news .facts.https://touchpoint.health/podcast/episode-30-jargon-just-in-time-news-and-juxtapositions/

We Want to Hear from You: The 2024 Touch Point Podcast Listener Survey!

We’re asking our valued listeners to:

- Share a bit about yourselves to help us better understand our audience.
- Cast your vote for the Top Episode and Top Interview of the Year

New #touchpoint podcast posted today: me and my co-host Reed Smith, as inspired by conversations last week at #HCIC24, discuss the interplay between customer behavior and loyalty, habits, and laziness. Give it a listen: touchpoint.health/podcast/tp41...