Chris Boyer
chrisboyer.bsky.social
Chris Boyer
@chrisboyer.bsky.social
Principal, @chrisboyer LLC. Co-host touchpoint.health. Using digital marketing, experience and UCD/CX to transform healthcare.
New episode of SNAT: @edbennett.bsky.social and I unravel the strange power of online streaking. We also test AI models in hallucinating citations. And share a cool GenAI tool: touchpoint.health/podcast/seas...
June 12, 2025 at 4:18 PM
In the latest episode of "SNAT", @edbennett.bsky.social and I roast video conferencing platforms' UX/UI. Also, we recommend a YouTube scam-slayer. and ask AI if it can (or will) be your friend.

New episode now live. touchpoint.health/podcast/season-2-episode-4-zoom-sucks-prove-me-wrong/
May 28, 2025 at 2:16 AM
New "Surprise - It's Not a Toaster" #podcast: @edbennett.bsky.social and I talk fake John Wick trailers, death hoaxes, Black Mirror, and ChatGPT confirming our darkest diabetes cost suspicions: touchpoint.health/podcast/seas...
May 12, 2025 at 9:19 PM
New SNAT podcast: @edbennett.bsky.social and I are talking “everythingism” — the urge to build every product for every person. Then we make ChatGPT write bios now that it remembers everything about us. It's weirdly flattering. Also kind of terrifying. Listen here: touchpoint.health/podcast/seas...
April 25, 2025 at 3:57 PM
New #touchpoint #podcast: @reedsmith.bsky.social and I explore how health systems can use reputation as a strategic asset. Learn about social media's impact, AI's role, and more. Featuring Dean Browell: touchpoint.health/podcast/tp42...
February 26, 2025 at 8:26 PM
New #touchpoint #podcast - @reedsmith.bsky.social and I explore the evolving role of content in healthcare marketing, diving into content composability, AI , and content strategies. Ahava Leibtag joins to introduces the concept of a Content Stack - touchpoint.health/podcast/tp42...
February 19, 2025 at 10:23 PM
New #touchpoint #podcast - @reedsmith.bsky.social and I discuss the current competitive market for health systems, and Jonathan Pathius from Cast & Hue share how Jobs to Be Done helps: touchpoint.health/podcast/tp42...
February 17, 2025 at 3:07 PM
New #touchpoint #podcast: @reedsmith.bsky.social and I explore the evolution of patient experience and how digital engagement has transformed patient interactions. John Berndt of Valtech shares insights into their recent patient experience report - give it a listen! touchpoint.health/podcast/tp42...
February 5, 2025 at 3:35 PM
New #touchpoint #podcast: @reedsmith.bsky.social and I check in on the state of social media for healthcare, and discuss the recent changes to these platforms. We even feature Jenny Bristow from Hedy & Hopp. Give it a listen! touchpoint.health/podcast/tp41...
January 31, 2025 at 7:17 PM
New "Surprise - It's Not a Toaster" #podcast - @edbennett.bsky.social and I dive into the world of Terms & Conditions, we geek out over fast website design, and ask GenAI to "simplify" classic literature. Can AI turn Moby Dick into a bedtime story? Listen in here: touchpoint.health/podcast/epis...
January 31, 2025 at 7:13 PM
Be sure to vote for your favorite guest - and your most favorite episode of the year - in the 2024 Touch Point Podcast Listener Survey:https://dohfrde49la.typeform.com/to/sWUQI2BH
December 17, 2024 at 9:39 PM
New "Surprise - It's Not a Toaster" podcast: @edbennett.bsky.social and I discuss the history of the annual “Word of the Year” and share a useful Bluesky plug-in to help curate news .facts.https://touchpoint.health/podcast/episode-30-jargon-just-in-time-news-and-juxtapositions/
December 12, 2024 at 5:15 PM
We Want to Hear from You: The 2024 Touch Point Podcast Listener Survey!

We’re asking our valued listeners to:

- Share a bit about yourselves to help us better understand our audience.
- Cast your vote for the Top Episode and Top Interview of the Year
December 10, 2024 at 3:56 AM
New #touchpoint podcast posted today: me and my co-host Reed Smith, as inspired by conversations last week at #HCIC24, discuss the interplay between customer behavior and loyalty, habits, and laziness. Give it a listen: touchpoint.health/podcast/tp41...
November 20, 2024 at 3:08 PM