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The Logic
@thelogic.co
Canada's business and tech newsroom
thelogic.co
Reposted by The Logic
Busy year. It’s hard to choose, but here are some of my favourite stories from @thelogic.co over the past 12 months.

And if you want to support fearless, independent journalism, and you’re not already a subscriber, please do consider signing up.

👉 thelogic.co
December 18, 2025 at 5:53 PM
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“People are being laid off all the time:" A look at the regular drumbeat of layoffs at Shopify where staff have become accustomed to seeing coworkers vanish from Slack.
Shopify’s constant layoffs have left employees exhausted and afraid - The Logic
After mass layoffs in 2022 and 2023, Shopify has since made scores of smaller cuts, The Logic has learned. Sources claim the move has been a major blow to morale.
thelogic.co
December 12, 2025 at 5:24 PM
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One year ago, Kevin O'Leary said he would help build the world's largest data centre in rural Alberta.

When we asked for an update, O'Leary Ventures didn't respond to our questions. So we went to Wonder Valley to get some answers.

Story by @davidreevely.bsky.social.

thelogic.co/news/the-big...
The truth about Wonder Valley, Kevin O’Leary’s data-centre dream - The Logic
The colossal data-centre project is behind schedule and faces major obstacles. Yet, on a vast swathe of land in northern Alberta, something is starting to happen.
thelogic.co
December 10, 2025 at 4:58 PM
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Messing up Cyber Monday? "It’s catastrophic," one retailer said of their experience being locked out of their Shopify store for hours during an outage on one of the biggest sales days of the year.
Frustrated retailers say Shopify left them in the dark during Cyber Monday outage - The Logic
As some Shopify merchants scrambled to respond to the outage, the firm’s executives took to social media to celebrate a record-breaking day of sales
thelogic.co
December 3, 2025 at 11:05 PM
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There are some witnesses representing Canadian and bilateral interests appearing at the USTR hearings on USMCA in Washington this week. What do they plan to say? Read more from @thelogic.co thelogic.co/news/canadia... #TradeSky
Canadian business makes case to save the USMCA, saying Americans need it too - The Logic
Submissions to the U.S. Trade Representative concede technology has overtaken the 2018 deal, but say keeping it serves America's interests
thelogic.co
December 3, 2025 at 3:54 PM
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Compensation will soon be "100 per cent" tied to the billed revenue salespeople bring in through merchants that use Shopify.
Shopify overhauls how it pays salespeople following fraud scandal - The Logic
Compensation will be tied to the revenue merchants bring in on Shopify rather than a previous system which was based on expected sales
thelogic.co
December 2, 2025 at 8:18 PM
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Some Shopify merchants found they were unable to log into their online stores or use the company's point-of-sale system in their physical locations amid a partial outage of Shopify services on one of the biggest shopping days of the year.
Shopify battles partial service outage amid Cyber Monday sales rush - The Logic
Merchants report being unable to access their stores’ backends or use in-store point-of-sale systems on one of the year’s biggest shopping days
thelogic.co
December 1, 2025 at 8:52 PM
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In the small industrial city of Trois-Rivières, thousands of kilometres away from Silicon Valley’s AI gold rush, Etienne Brisson is racing to record the devastating impact the technology is having on some of its most vulnerable users.

Story by @patriquin.bsky.social.

thelogic.co/news/the-big...
Meet the Quebecer leading the human resistance against AI - The Logic
Thousands of kilometres away from Silicon Valley’s AI gold rush, Etienne Brisson is racing to record the devastating impact the technology is having on some of its most vulnerable users
thelogic.co
November 27, 2025 at 4:18 PM
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Ireland wants to help Canadian tech firms build a ‘digital superhighway’ to Europe, Ireland's minister for enterprise, tourism and employment told @thelogic.co while in Ottawa last week on a mission to expand bilateral trade and investment
thelogic.co/news/ireland...

#TradeSky #AI #EU
Ireland wants to help Canadian tech firms build a ‘digital superhighway’ to Europe - The Logic
Ireland’s enterprise minister says push for “simpler, lighter, faster” rules for AI can help both countries
thelogic.co
November 25, 2025 at 4:10 PM
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Shopify salespeople inflated the value of the deals they were closing amid aggressive quotas and a lack of accountability, sources told me. When management found out, after big deals failed to bring in the numbers projected, they gave staff an ultimatum: own up or be found out.
Shopify rocked by sales fraud scandal that led to ultimatums and firings - The Logic
Shopify salespeople were inflating the value of the deals they were closing. When management found out, they told staff to own up or face the consequences.
thelogic.co
November 24, 2025 at 1:37 PM
The Logic is hiring for an assistant editor! Work from anywhere in Canada, full details and salary range here:
thelogic.applytojobs.ca/editorial/42...
The Logic Job Board - Assistant editor
Job vacancy for the role of Assistant editor
thelogic.applytojobs.ca
November 18, 2025 at 3:36 PM
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From customs chatbots to services that help find clients, AI-powered tools are helping companies steer through the messy new world of global trade thelogic.co/news/ai-help...
Story by me and @muradhem.bsky.social for @thelogic.co #TradeSky
AI is helping Canadian firms stay on top of the tariff chaos - The Logic
From customs chatbots to services that help find clients, AI-powered tools are helping companies steer through the messy new world of global trade
thelogic.co
November 13, 2025 at 2:33 PM
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A Canadian man claims ChatGPT destroyed his reputation and sent him into a mental health crisis.

He’s one of 7 plaintiffs suing OpenAI for allegedly encouraging dangerous delusions.

In 4 of the 7 cases, the people talking to ChatGPT died by suicide.

thelogic.co/news/openai-...
Lawsuits claim ChatGPT encouraged delusional spirals and suicides - The Logic
Allan Brooks, one of the plaintiffs, spent weeks speaking to ChatGPT about a mathematical formula he had devised that could bring down global financial systems. Then he realized it was all a lie.
thelogic.co
November 7, 2025 at 6:52 PM
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Shopify "parted ways" with 3 key executives, said new COO Jess Hertz in an internal message to staff earlier this month, including CRO Bobby Morrison. The departures marked a "turning point" after Shopify drifted too far from its "core."
Shopify’s new COO said sudden departure of key execs was a ‘turning point’ - The Logic
The firm had shifted too far from its “core,” new chief operating officer Jess Hertz told staff in an internal message seen by The Logic
thelogic.co
October 31, 2025 at 9:49 PM
Quantum firm Xanadu to go public in SPAC deal valuing it at US$3.6B.
thelogic.co/news/xanadu-...
Quantum firm Xanadu to go public in SPAC deal valuing it at US$3.6B - The Logic
Toronto firm will add AMD and Canadian banks in private placement as it joins quantum stocks jumping on the technology’s potential
thelogic.co
November 3, 2025 at 2:10 PM
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"The AI is just not there," says one merchant who pays for a premium tier that promises 24/7 support and a dedicated service rep, but is now faced w/ an "endless back and forth" with AI. How Shopify's plan to turnaround its struggling customer-service dept. by using more AI has left merchants angry:
Shopify merchants left angry and confused as company goes big on AI support - The Logic
Following years of layoffs, Shopify has turned to AI to improve its floundering merchant support service. Many paying customers aren’t happy.
thelogic.co
October 31, 2025 at 4:48 PM
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When Amazon ditched Quebec, Ottawa suggested it might ditch AWS as part of a review of its deals with the firm.

Documents obtained by @thelogic.co show that Ottawa concluded it would take years, and cost huge sums of money, to do so.

Scoop by @lauraosman.bsky.social.

thelogic.co/news/ottawa-...
Documents reveal why Ottawa can’t stop using Amazon Web Services - The Logic
When Amazon pulled out of Quebec, Ottawa said it would review its contracts with the firm. Documents obtained by The Logic reveal how much it depends on the tech giant.
thelogic.co
October 31, 2025 at 4:17 PM
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Shopify unleashed AI on its support system—and merchants aren't happy.

An early version of the firm's support chatbot made merchants so angry that devs created a feature that connected them to a human faster if they started swearing.

Story by @aleksagan.bsky.social.

thelogic.co/news/shopify...
Shopify merchants left angry and confused as company goes big on AI support - The Logic
Following years of layoffs, Shopify has turned to AI to improve its floundering merchant support service. Many paying customers aren’t happy.
thelogic.co
October 31, 2025 at 4:09 PM
Reposted by The Logic
If you work(ed) at #Shopify and have been a part of the ongoing quiet layoffs, and want to speak about it securely, reach me at aleksagan.12 on Signal or pop into my DMs.
October 28, 2025 at 6:43 PM
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“How do you even understand what you have to pay? It’s a challenge,” Jim Jarrell, CEO of Linamar, said in an interview with @thelogic.co as he described how the growing list of tariffs on steel and aluminum derivatives is becoming a problem.
thelogic.co/news/tariffs... #TradeSky #autoindustry
Calculating tariffs on steel and aluminum products like ‘unscrambling an omelette,’ says Linamar CEO - The Logic
The cost of the tariffs is one thing, but even running the numbers on them is becoming a huge headache for the auto parts industry
thelogic.co
October 27, 2025 at 2:46 PM
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Canada's border agency says it has taken steps to stop outages on a $706-million digital system to assess and collect customs duties and taxes. The glitches were one reason the platform landed on a U.S. list of non-tariff trade barriers
thelogic.co/news/canada-... #TradeSky
Canada’s new online customs system is plagued by glitches - The Logic
Ottawa says it has taken steps to stop constant outages that landed the $706-million tool on a U.S. list of non-tariff trade barriers
thelogic.co
October 15, 2025 at 7:19 PM
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The U.S. government is encouraging domestic industries to snitch on businesses they suspect of evading tariffs as part of a trade-fraud crackdown that some lawyers say should put Canadian companies on guard. More in @thelogic.co on how to stay out of trouble.
thelogic.co/news/us-trad...
#TradeSky
U.S. ‘trade fraud’ crackdown spells risk for Canadian firms—even if they follow the rules - The Logic
A new task force is encouraging U.S. businesses to tattle on rivals they think are tariff cheats. For exporters, there’s no margin for error.
thelogic.co
September 16, 2025 at 2:32 PM
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Online sellers in Canada are joining the paperwork push to avoid U.S. tariffs on low-value goods thelogic.co/news/de-mini...

#TradeSky
Small merchants rush to claim USMCA carve-out as de minimis ends - The Logic
Online sellers in Canada are joining the paperwork push to avoid U.S. tariffs on low-value goods
thelogic.co
September 4, 2025 at 3:10 PM
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"When it came to explaining how his government overshot a half-billion dollar contract by half a billion dollars, Legault sounded suddenly laissez-faire."

@patriquin.bsky.social on Quebec premier François Legault's terrible Tuesday.

thelogic.co/news/quebec-...
François Legault is cooked - The Logic
Legault told the Gallant commission that he would have liked to have known about SAAQclic’s $500-million overspend. That he didn’t speaks volumes.
thelogic.co
September 3, 2025 at 2:47 PM
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Telecoms are scrambling to catch copper thieves running riot across their networks. Stopping the thieves, though, is a little like playing Whac-A-Mole. And so far, the thieves are winning.

thelogic.co/news/copper-...
Copper thieves are running riot. Telecoms are trying to stop them - The Logic
Bell, Telus and Rogers are engaged in a game of Whac-a-Mole against increasingly sophisticated copper thieves. So far, the thieves are winning.
thelogic.co
September 3, 2025 at 2:11 PM