Very good piece, from @carolecadwalla.bsky.social
Never heard the Vaclav Havel story before - so true.
open.substack.com/pub/broligar...
Never heard the Vaclav Havel story before - so true.
open.substack.com/pub/broligar...
The Rupture
Mark Carney nails it. We have to "stop pretending"
open.substack.com
January 21, 2026 at 7:05 PM
Very good piece, from @carolecadwalla.bsky.social
Never heard the Vaclav Havel story before - so true.
open.substack.com/pub/broligar...
Never heard the Vaclav Havel story before - so true.
open.substack.com/pub/broligar...
Weeknotes
- gov mission update - staying on course for meeting policy intent
- recruitment - we've found some people, let's hope they want to join us.
docs.google.com/document/d/1...
- gov mission update - staying on course for meeting policy intent
- recruitment - we've found some people, let's hope they want to join us.
docs.google.com/document/d/1...
Weeknotes Friday 28 November 2025
Weeknotes Friday 28 November Gov mission Recruitment Bookmarks - no new ones Short week again. life stuff, on that… Just finished a major life event. Almost all done on my phone! Native digita...
docs.google.com
November 28, 2025 at 4:33 PM
Weeknotes
- gov mission update - staying on course for meeting policy intent
- recruitment - we've found some people, let's hope they want to join us.
docs.google.com/document/d/1...
- gov mission update - staying on course for meeting policy intent
- recruitment - we've found some people, let's hope they want to join us.
docs.google.com/document/d/1...
Weeknotes
Alpha review - 2 hours chat with assessment panel. Went well in my view, let's see what the feedback says next week.
Recruitment progress, found a good 6 to interview next week.
docs.google.com/document/d/1...
Alpha review - 2 hours chat with assessment panel. Went well in my view, let's see what the feedback says next week.
Recruitment progress, found a good 6 to interview next week.
docs.google.com/document/d/1...
Weeknotes Friday 21 November
Weeknotes Friday 21 November Gov mission Recruitment Bookmarks - refer back to these Short week, didn’t work Mon and Tue - well i did on Tue pm for 3 hours but that was after diving across the co...
docs.google.com
November 21, 2025 at 8:06 PM
Weeknotes
Alpha review - 2 hours chat with assessment panel. Went well in my view, let's see what the feedback says next week.
Recruitment progress, found a good 6 to interview next week.
docs.google.com/document/d/1...
Alpha review - 2 hours chat with assessment panel. Went well in my view, let's see what the feedback says next week.
Recruitment progress, found a good 6 to interview next week.
docs.google.com/document/d/1...
Reposted
The first edition of Conversational Design is available as a free download. I think more people should read it before they go making every interface into chatbots.
www.mulebooks.com/conversation...
www.mulebooks.com/conversation...
Conversational Design — MULE BOOKS
The interaction design book that explains why chatbots tend to suck
www.mulebooks.com
November 18, 2025 at 11:38 PM
The first edition of Conversational Design is available as a free download. I think more people should read it before they go making every interface into chatbots.
www.mulebooks.com/conversation...
www.mulebooks.com/conversation...
Weeknotes
Gov mission service - alpha review next week
Recruitment update
Feedback on last weeks weeknotes
Bookmark - Design for Real Life book - now free. Recommended
docs.google.com/document/d/1...
Gov mission service - alpha review next week
Recruitment update
Feedback on last weeks weeknotes
Bookmark - Design for Real Life book - now free. Recommended
docs.google.com/document/d/1...
Weeknotes Friday 14 November
Weeknotes Friday 14 November Gov mission Recruitment Last weeks weeknotes Bookmarks - refer back to these Gov mission work The service(s) I'm working on that I can't name until the legislation go...
docs.google.com
November 14, 2025 at 3:08 PM
Weeknotes
Gov mission service - alpha review next week
Recruitment update
Feedback on last weeks weeknotes
Bookmark - Design for Real Life book - now free. Recommended
docs.google.com/document/d/1...
Gov mission service - alpha review next week
Recruitment update
Feedback on last weeks weeknotes
Bookmark - Design for Real Life book - now free. Recommended
docs.google.com/document/d/1...
Weeknotes
Gov mission - feeling frustrated this week
Other things include playing back AI experiments and thinking about UX Scotland next year
docs.google.com/document/d/1...
Gov mission - feeling frustrated this week
Other things include playing back AI experiments and thinking about UX Scotland next year
docs.google.com/document/d/1...
Weeknotes Friday 7 November
Weeknotes Friday 7 November Gov mission AI experimentatoon playback Other useful things done Bookmarks - refer back to these Gov mission work The service(s) I'm working on that I can't name until t...
docs.google.com
November 7, 2025 at 2:03 PM
Weeknotes
Gov mission - feeling frustrated this week
Other things include playing back AI experiments and thinking about UX Scotland next year
docs.google.com/document/d/1...
Gov mission - feeling frustrated this week
Other things include playing back AI experiments and thinking about UX Scotland next year
docs.google.com/document/d/1...
Reposted
a century of glaciers melting 🧪🌐
November 3, 2025 at 5:21 PM
a century of glaciers melting 🧪🌐
Weeknotes
Gov mission work - internal alpha review
Nudging along a few strategic pieces of work I'm responsible for
Good set of bookmarks, found some new things this week.
docs.google.com/document/d/1...
Gov mission work - internal alpha review
Nudging along a few strategic pieces of work I'm responsible for
Good set of bookmarks, found some new things this week.
docs.google.com/document/d/1...
Weeknotes Friday 31 October
Weeknotes Friday 31 October Gov mission Conceptual services Job advert Other useful things done Bookmarks - refer back to these Gov mission work Busy week, not much progress on the design of the ser...
docs.google.com
October 31, 2025 at 3:47 PM
Weeknotes
Gov mission work - internal alpha review
Nudging along a few strategic pieces of work I'm responsible for
Good set of bookmarks, found some new things this week.
docs.google.com/document/d/1...
Gov mission work - internal alpha review
Nudging along a few strategic pieces of work I'm responsible for
Good set of bookmarks, found some new things this week.
docs.google.com/document/d/1...
Weeknotes
Gov mission
Conceptual services
AI
Misc other bits - were recruiting for interaction designers.
docs.google.com/document/d/1...
Gov mission
Conceptual services
AI
Misc other bits - were recruiting for interaction designers.
docs.google.com/document/d/1...
Weeknotes Friday 24 October
Weeknotes Friday 24 October Gov mission Conceptual services AI Many other useful things done Bookmarks - refer back to these Gov mission work Conceptual Data model - version 2 complete. Checked and ...
docs.google.com
October 24, 2025 at 3:26 PM
Weeknotes
Gov mission
Conceptual services
AI
Misc other bits - were recruiting for interaction designers.
docs.google.com/document/d/1...
Gov mission
Conceptual services
AI
Misc other bits - were recruiting for interaction designers.
docs.google.com/document/d/1...
Weeknotes
Gov mission, Platformland, conceptual services, map components, Copilot, other bits and leveling up my weeknotes - made a public list of bookmarks
Speed awareness course - very useful.
docs.google.com/document/d/1...
Gov mission, Platformland, conceptual services, map components, Copilot, other bits and leveling up my weeknotes - made a public list of bookmarks
Speed awareness course - very useful.
docs.google.com/document/d/1...
Weeknotes Friday 17 October
Weeknotes Friday 10 October Gov mission Platformland and conceptual services Many other useful things done Bookmarks - refer back to these Introduction Short week again. Speed awareness course on...
docs.google.com
October 17, 2025 at 7:39 PM
Weeknotes
Gov mission, Platformland, conceptual services, map components, Copilot, other bits and leveling up my weeknotes - made a public list of bookmarks
Speed awareness course - very useful.
docs.google.com/document/d/1...
Gov mission, Platformland, conceptual services, map components, Copilot, other bits and leveling up my weeknotes - made a public list of bookmarks
Speed awareness course - very useful.
docs.google.com/document/d/1...
Reposted
Life has become about fending off a barrage of absolute shite. Blocking spam, ads, notifications, profiling, scams, phishing, quishing, sales calls, popups, slop, and also now in-your-face sickening "AI" in every single fucking interface.
It's not information overload, it's information assault.
It's not information overload, it's information assault.
October 17, 2025 at 6:09 AM
Life has become about fending off a barrage of absolute shite. Blocking spam, ads, notifications, profiling, scams, phishing, quishing, sales calls, popups, slop, and also now in-your-face sickening "AI" in every single fucking interface.
It's not information overload, it's information assault.
It's not information overload, it's information assault.
Weeknotes
- directorate away day
- gov mission work
- other significant things done
- bookmarks - read these again
docs.google.com/document/d/1...
- directorate away day
- gov mission work
- other significant things done
- bookmarks - read these again
docs.google.com/document/d/1...
Weeknotes Friday 10 October
Weeknotes Friday 10 October Directorate away day Gov mission Other important things Bookmarks - refer back to these Introduction Short week in many ways, an away day in Sheffield meant a full day...
docs.google.com
October 9, 2025 at 11:18 PM
Weeknotes
- directorate away day
- gov mission work
- other significant things done
- bookmarks - read these again
docs.google.com/document/d/1...
- directorate away day
- gov mission work
- other significant things done
- bookmarks - read these again
docs.google.com/document/d/1...
Reposted
"AI may be giving you a million prototypes, but if you listen, AI is telling you in quite a painful way that being able to get feedback on your artefacts is much, much more important than the artefacts themselves."
Much hard-earned test and learn wisdom in this post from @duncanjbrown.com
Much hard-earned test and learn wisdom in this post from @duncanjbrown.com
Why I don't believe in "small giants": mechanicalsurvival.com/blog/team-dy...
Team dynamics after AI
Small giants and real giants
mechanicalsurvival.com
October 6, 2025 at 9:37 AM
"AI may be giving you a million prototypes, but if you listen, AI is telling you in quite a painful way that being able to get feedback on your artefacts is much, much more important than the artefacts themselves."
Much hard-earned test and learn wisdom in this post from @duncanjbrown.com
Much hard-earned test and learn wisdom in this post from @duncanjbrown.com
Weeknotes
- noodling forward with AI assistance making map components
- gov mission work - alpha momentum builds
- bookmarks. Exciting late entry prompt based gov prototypes
docs.google.com/document/d/1...
- noodling forward with AI assistance making map components
- gov mission work - alpha momentum builds
- bookmarks. Exciting late entry prompt based gov prototypes
docs.google.com/document/d/1...
Weeknotes Friday 03 October
Weeknotes Friday 26 September Map component for prototype kit Gov mission Bookmarks - refer back to these Map component for gov.uk prototype kit More noodling with ChatGPT and Claude.Ai assistance t...
docs.google.com
October 3, 2025 at 9:58 PM
Weeknotes
- noodling forward with AI assistance making map components
- gov mission work - alpha momentum builds
- bookmarks. Exciting late entry prompt based gov prototypes
docs.google.com/document/d/1...
- noodling forward with AI assistance making map components
- gov mission work - alpha momentum builds
- bookmarks. Exciting late entry prompt based gov prototypes
docs.google.com/document/d/1...
Reposted
The very uncharitable profits of JustGiving which takes fees, a cut of gift aid, and then asks donors for a tip! bit.ly/4nzZpDV much better to give directly to the charity, but if you do use JG always set tip to zero. But you can’t stop it snaffling some of the Gift Aid
JustGiving pays £25.8m dividend to American owner
The charity platform made the payment to the Nasdaq-listed Blackbaud after revenues rose by 9.7 per cent to £64.5m
bit.ly
October 2, 2025 at 6:19 AM
The very uncharitable profits of JustGiving which takes fees, a cut of gift aid, and then asks donors for a tip! bit.ly/4nzZpDV much better to give directly to the charity, but if you do use JG always set tip to zero. But you can’t stop it snaffling some of the Gift Aid
Weeknotes
- trying to make a map component for the prototype kit, AI helped. I'm stuck!
- efficient land registration/ future
- gov missions work
- things worth reading again.
docs.google.com/document/d/1...
- trying to make a map component for the prototype kit, AI helped. I'm stuck!
- efficient land registration/ future
- gov missions work
- things worth reading again.
docs.google.com/document/d/1...
Weeknotes Friday 26 September
Weeknotes Friday 26 September Map component for prototype kit Efficient land registration Gov mission Bookmarks - refer back to these Map component for gov.uk prototype kit I'm not a coder! Well I ...
docs.google.com
September 26, 2025 at 4:06 PM
Weeknotes
- trying to make a map component for the prototype kit, AI helped. I'm stuck!
- efficient land registration/ future
- gov missions work
- things worth reading again.
docs.google.com/document/d/1...
- trying to make a map component for the prototype kit, AI helped. I'm stuck!
- efficient land registration/ future
- gov missions work
- things worth reading again.
docs.google.com/document/d/1...
Reposted
Accessibility design annotations are only useful if everyone understands them.
Our latest blog post by @craigabbott.co.uk explores how shared language can help different teams avoid accessibility issues.
tetralogical.com/blog/2025/09...
#Accessibility #InclusiveDesign #SustainableAccessibility
Our latest blog post by @craigabbott.co.uk explores how shared language can help different teams avoid accessibility issues.
tetralogical.com/blog/2025/09...
#Accessibility #InclusiveDesign #SustainableAccessibility
September 23, 2025 at 11:02 AM
Accessibility design annotations are only useful if everyone understands them.
Our latest blog post by @craigabbott.co.uk explores how shared language can help different teams avoid accessibility issues.
tetralogical.com/blog/2025/09...
#Accessibility #InclusiveDesign #SustainableAccessibility
Our latest blog post by @craigabbott.co.uk explores how shared language can help different teams avoid accessibility issues.
tetralogical.com/blog/2025/09...
#Accessibility #InclusiveDesign #SustainableAccessibility
Reposted
We're running Intro to Service design in Government training online this week and next - it might be the last time we run it for while
There's a few tickets left, so grab yours now if you'd like to join Ignacia Orellana and I on the course.
www.tickettailor.com/events/ignac...
There's a few tickets left, so grab yours now if you'd like to join Ignacia Orellana and I on the course.
www.tickettailor.com/events/ignac...
Buy tickets – Introduction to service design in Government: remote training course (£600 ex VAT) - Sept 2025 – Zoom
Introduction to service design in Government: remote training course (£600 ex VAT) - Sept 2025 – Zoom, Thu 25 Sep 2025 - Fri 3 Oct 2025 - Where: Online, on Zoom
This is an introductory course into ser...
www.tickettailor.com
September 22, 2025 at 9:45 AM
We're running Intro to Service design in Government training online this week and next - it might be the last time we run it for while
There's a few tickets left, so grab yours now if you'd like to join Ignacia Orellana and I on the course.
www.tickettailor.com/events/ignac...
There's a few tickets left, so grab yours now if you'd like to join Ignacia Orellana and I on the course.
www.tickettailor.com/events/ignac...
Reposted
Today would be a very good day for the UK govt to delete its accounts on X.
September 14, 2025 at 7:29 AM
Today would be a very good day for the UK govt to delete its accounts on X.
Weeknotes
- Gov mission alpha work.
- Conceptual land and property services.
- interaction design disciple and community session.
We'll be hiring soon - two interaction designers.
docs.google.com/document/d/1...
- Gov mission alpha work.
- Conceptual land and property services.
- interaction design disciple and community session.
We'll be hiring soon - two interaction designers.
docs.google.com/document/d/1...
Weeknotes Friday 12 September
Weeknotes Friday 12 September Conceptual services Gov mission Miscellaneous… Bookmarks - refer back to these Intro This weeks and last weeks, I've made the weeknote available while I'm writing it. ...
docs.google.com
September 11, 2025 at 7:52 PM
Weeknotes
- Gov mission alpha work.
- Conceptual land and property services.
- interaction design disciple and community session.
We'll be hiring soon - two interaction designers.
docs.google.com/document/d/1...
- Gov mission alpha work.
- Conceptual land and property services.
- interaction design disciple and community session.
We'll be hiring soon - two interaction designers.
docs.google.com/document/d/1...
Reposted
Love this idea from @bm.wel.by - could be a relatively easy quality-of-life policy win if done correctly:
bm.wel.by/2025/08/26/u...
bm.wel.by/2025/08/26/u...
Under our noses; in the air around us - bmwelby's blog
GovWifi works every day for officials; CivWifi could do the same for citizens, knitting public services and public lives a little closer together.
bm.wel.by
September 3, 2025 at 8:25 PM
Love this idea from @bm.wel.by - could be a relatively easy quality-of-life policy win if done correctly:
bm.wel.by/2025/08/26/u...
bm.wel.by/2025/08/26/u...
Reposted
Liz Kendall (new DSIT Minister) opposing the sell off of land registry data is hopefully an indication of how she might feel about the PAF...
September 5, 2025 at 4:36 PM
Liz Kendall (new DSIT Minister) opposing the sell off of land registry data is hopefully an indication of how she might feel about the PAF...
Weeknotes
Platformland activity club, 1st chapter show and tell what we made.
Gov mission, ideate widely, but the delivery pressure builds
Bookmarks - found some lovely things shared here this week
docs.google.com/document/d/1...
Platformland activity club, 1st chapter show and tell what we made.
Gov mission, ideate widely, but the delivery pressure builds
Bookmarks - found some lovely things shared here this week
docs.google.com/document/d/1...
Weeknotes Friday 5 September
Weeknotes Friday 5 September Platformland - chapter 1 and 2 Gov mission Bookmarks - refer back to these Intro Where did the long summer days go? It's all too fast. Did my best yet this year to try ...
docs.google.com
September 5, 2025 at 6:19 AM
Weeknotes
Platformland activity club, 1st chapter show and tell what we made.
Gov mission, ideate widely, but the delivery pressure builds
Bookmarks - found some lovely things shared here this week
docs.google.com/document/d/1...
Platformland activity club, 1st chapter show and tell what we made.
Gov mission, ideate widely, but the delivery pressure builds
Bookmarks - found some lovely things shared here this week
docs.google.com/document/d/1...
Weeknotes
On leave this week, but re-read platformland ch1 and 2.
And bookmarked some good articles/blogs from people here, to re-read later
docs.google.com/document/d/1...
On leave this week, but re-read platformland ch1 and 2.
And bookmarked some good articles/blogs from people here, to re-read later
docs.google.com/document/d/1...
Weeknotes Friday 29 August
Weeknotes Friday 29 August Platformland - chapter 1 and 2 AI - smashing magazine meeting Bookmarks - refer back to these Intro On leave this week, so I didn't commit myself to writing a weeknote. T...
docs.google.com
August 29, 2025 at 10:29 PM
Weeknotes
On leave this week, but re-read platformland ch1 and 2.
And bookmarked some good articles/blogs from people here, to re-read later
docs.google.com/document/d/1...
On leave this week, but re-read platformland ch1 and 2.
And bookmarked some good articles/blogs from people here, to re-read later
docs.google.com/document/d/1...