Fraser Gilmore
@fraserg.bsky.social
Chief Executive Officer at Care Opinion
careopinion.org.uk
careopinion.org.uk
Reposted by Fraser Gilmore
🎄On Day 9, we’re highlighting some of our subscribers’ greatest work from 2025 🎄
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
December 18, 2025 at 9:03 AM
🎄On Day 9, we’re highlighting some of our subscribers’ greatest work from 2025 🎄
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
From milestone story numbers to meaningful changes, this door celebrates how our subscribers are listening to and learning from patients and service users.
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 10, Mhairi from our moderation team shares a personal reflection on returning to work, embracing change, and explains how she views those changes as the gift of opportunity.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 19, 2025 at 9:44 AM
🎄On Day 10, Mhairi from our moderation team shares a personal reflection on returning to work, embracing change, and explains how she views those changes as the gift of opportunity.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄 Day 11 is special as we share a blog from our very first team member, @miriamra.bsky.social, looking back on 20 years of @careopinion.org.uk and what it means to build change that lasts.
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
December 22, 2025 at 10:47 AM
🎄 Day 11 is special as we share a blog from our very first team member, @miriamra.bsky.social, looking back on 20 years of @careopinion.org.uk and what it means to build change that lasts.
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Read the full blog here👇 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 12, our final Advent door opens The Gift of Stories. Fraser reflects on what has shaped Care Opinion for 20 years by thanking those who share their experiences, those who respond with care, and those who turn listening into learning and change.
🎁 www.careopinion.org.uk/info/advent-...
🎁 www.careopinion.org.uk/info/advent-...
December 23, 2025 at 10:48 AM
🎄On Day 12, our final Advent door opens The Gift of Stories. Fraser reflects on what has shaped Care Opinion for 20 years by thanking those who share their experiences, those who respond with care, and those who turn listening into learning and change.
🎁 www.careopinion.org.uk/info/advent-...
🎁 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
Re-reading this story a year on, especially with Christmas coming around again, it still has an impact. It captures a moment of care that stayed with the family after they went home together on Boxing Day, and it continues to move those who come across it a year later.
www.careopinion.org.uk/1303035
www.careopinion.org.uk/1303035
December 23, 2025 at 11:35 AM
Re-reading this story a year on, especially with Christmas coming around again, it still has an impact. It captures a moment of care that stayed with the family after they went home together on Boxing Day, and it continues to move those who come across it a year later.
www.careopinion.org.uk/1303035
www.careopinion.org.uk/1303035
Reposted by Fraser Gilmore
🎄On Day 8 we’re heading across the world to Alberta, Canada. Today’s door shares reflections from Sarah’s visit to the @careopinioncanada.bsky.social team: a week of learning, connection and shared purpose as we continue growing our community of listening.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 17, 2025 at 11:40 AM
🎄On Day 8 we’re heading across the world to Alberta, Canada. Today’s door shares reflections from Sarah’s visit to the @careopinioncanada.bsky.social team: a week of learning, connection and shared purpose as we continue growing our community of listening.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 7, our Emma describes her experience at the PEN Awards, reflecting on collaboration, innovation and an unforgettable win for Royal Devon University Hospital Trust. #RDUH
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
December 16, 2025 at 9:16 AM
🎄On Day 7, our Emma describes her experience at the PEN Awards, reflecting on collaboration, innovation and an unforgettable win for Royal Devon University Hospital Trust. #RDUH
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 5, we’re reflecting on a simple phrase we see again and again on @careopinion.org.uk: “They listened.”
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
December 12, 2025 at 9:14 AM
🎄On Day 5, we’re reflecting on a simple phrase we see again and again on @careopinion.org.uk: “They listened.”
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Today’s post explores what it means to feel acknowledged, valued and truly heard.
Take a look👇
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Day 6 is all about the voices behind the stories.
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
December 15, 2025 at 9:45 AM
🎄Day 6 is all about the voices behind the stories.
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Every day, people share experiences that make us pause, reflect, and sometimes feel deeply moved. Our moderation team reads them all and some linger long after.
Read the full post 👇 www.careopinion.org.uk/info/advent-...
Last week I had the pleasure of speaking at the Sprink 2025 Global Forum, co-hosted by the Scottish Government.
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
Digital Storytelling as a Healthcare Intervention
🎵 Music: "Office Music (Business Finance Corporate Background Intro Theme" Licensed via Canva.com (stock music library) Royalty-free stock music used with…
vimeo.com
December 12, 2025 at 4:41 PM
Last week I had the pleasure of speaking at the Sprink 2025 Global Forum, co-hosted by the Scottish Government.
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
I left energised by the speakers and the international crowd, all focused on creating health through understanding and personalising value.
Here’s my talk. 🎥 vimeo.com/1145305734/f...
Reposted by Fraser Gilmore
🎄Day 4 explores the side of Care Opinion many people never see: the stories shared with us by phone. This season of listening highlights how meaningful it is when someone chooses to share their experience; a gift that helps us all learn and improve care.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 11, 2025 at 9:25 AM
🎄Day 4 explores the side of Care Opinion many people never see: the stories shared with us by phone. This season of listening highlights how meaningful it is when someone chooses to share their experience; a gift that helps us all learn and improve care.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
November 20, 2025 at 2:05 PM
We're a proud social enterprise and today is #SocialEnterpriseDay - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including @careopinion.org.uk. But what is a social enterprise?...
#CareOpinion
#CareOpinion
Reposted by Fraser Gilmore
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
November 24, 2025 at 2:50 PM
On Care Opinion, stories aren’t just good or bad. They’re personal.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
One story thanked the Asha Centre at #WHSCT and suggested a small change about the butter. The service listened and responded with a change: www.careopinion.org.uk/1389147#1404...
Even small changes can have a real impact.
Reposted by Fraser Gilmore
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
November 27, 2025 at 9:55 AM
Some stories on @careopinion.org.uk stay with you. They touch something deep and remind us why listening really matters.
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
This is a powerful story from a person who bravely opened up about grief, anxiety, and their journey toward healing.
Read their story: www.careopinion.org.uk/1406799
#SLUHSCP
Reposted by Fraser Gilmore
🎄On Day 3, we look at research from the past 20 years, with almost 50 studies showing how patient stories on @careopinion.org.uk build a virtuous circle of learning and improvement through human connection.
Read more👇
www.careopinion.org.uk/info/advent-...
Read more👇
www.careopinion.org.uk/info/advent-...
December 10, 2025 at 10:52 AM
🎄On Day 3, we look at research from the past 20 years, with almost 50 studies showing how patient stories on @careopinion.org.uk build a virtuous circle of learning and improvement through human connection.
Read more👇
www.careopinion.org.uk/info/advent-...
Read more👇
www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Day 2 looks back at how the @careopinion.org.uk platform has grown over nearly 20 years from our early days as Patient Opinion. A lot has changed, but the heart of our work is the same: feedback shared by patients to help health services learn and change.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
December 9, 2025 at 12:24 PM
🎄Day 2 looks back at how the @careopinion.org.uk platform has grown over nearly 20 years from our early days as Patient Opinion. A lot has changed, but the heart of our work is the same: feedback shared by patients to help health services learn and change.
🔗 www.careopinion.org.uk/info/advent-...
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄Our Advent Calendar, featuring 12 Days of Christmas with @careopinion.org.uk, begins today!
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
December 8, 2025 at 11:13 AM
🎄Our Advent Calendar, featuring 12 Days of Christmas with @careopinion.org.uk, begins today!
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
As the festive season approaches, we’ll be opening a new door sharing reflections, stories, memories and moments from our 20-year journey. Follow along every day👇
🔗 www.careopinion.org.uk/info/advent-...
Reposted by Fraser Gilmore
🎄On Day 1 we’re celebrating the people behind @careopinion.org.uk. Today’s post reflects on our team’s culture: the kindness, humour, support and our mission that shape how we work and why it matters. Our team share what working at Care Opinion means to them:
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
December 8, 2025 at 2:01 PM
🎄On Day 1 we’re celebrating the people behind @careopinion.org.uk. Today’s post reflects on our team’s culture: the kindness, humour, support and our mission that shape how we work and why it matters. Our team share what working at Care Opinion means to them:
www.careopinion.org.uk/info/advent-...
www.careopinion.org.uk/info/advent-...
I am very much looking forward to the Sprink Global Forum 2025, "Creating health through understanding and personalising value" on Thursday and Friday this week, where I will be sharing a #TechTalk about "Digital story telling as a healthcare intervention". Here is a sneak peak of one of my slides
December 3, 2025 at 3:28 PM
I am very much looking forward to the Sprink Global Forum 2025, "Creating health through understanding and personalising value" on Thursday and Friday this week, where I will be sharing a #TechTalk about "Digital story telling as a healthcare intervention". Here is a sneak peak of one of my slides
Just back from an inspiring week with @careopinionau.bsky.social.
Different countries, different systems, but the same truth: when people share their stories and staff listen with care, real change happens. Huge thanks to the CO Australia team
www.careopinion.org.uk/blogposts/13...
Different countries, different systems, but the same truth: when people share their stories and staff listen with care, real change happens. Huge thanks to the CO Australia team
www.careopinion.org.uk/blogposts/13...
Stories that Travel – Reflections on a week with Care Opinion Australia
Update from Care Opinion
www.careopinion.org.uk
December 1, 2025 at 4:45 PM
Just back from an inspiring week with @careopinionau.bsky.social.
Different countries, different systems, but the same truth: when people share their stories and staff listen with care, real change happens. Huge thanks to the CO Australia team
www.careopinion.org.uk/blogposts/13...
Different countries, different systems, but the same truth: when people share their stories and staff listen with care, real change happens. Huge thanks to the CO Australia team
www.careopinion.org.uk/blogposts/13...
Reposted by Fraser Gilmore
It’s Living Wage Week! 🎉
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
November 13, 2025 at 8:56 PM
So excited to be hearing from Lisa Townsend from Royal Devon University Healthcare NHS Foundation trust, about "the power of data and voice" at the @careopinion.org.uk conference #COconf25
October 23, 2025 at 10:59 AM
So excited to be hearing from Lisa Townsend from Royal Devon University Healthcare NHS Foundation trust, about "the power of data and voice" at the @careopinion.org.uk conference #COconf25
Reposted by Fraser Gilmore
Fascinating and thought provoking session around defensiveness and responding on @careopinion.org.uk, with our @jamesfm55.bsky.social, Tom Reader and Alex Gillespie. #COconf25 -this #research chat will be available on our blog, and here are also another 25! 👇 www.careopinion.org.uk/info/research
Support for research | Care Opinion
At Care Opinion we believe research is vital to understand people's experiences of care and how…
www.careopinion.org.uk
October 23, 2025 at 10:21 AM
Fascinating and thought provoking session around defensiveness and responding on @careopinion.org.uk, with our @jamesfm55.bsky.social, Tom Reader and Alex Gillespie. #COconf25 -this #research chat will be available on our blog, and here are also another 25! 👇 www.careopinion.org.uk/info/research
Reposted by Fraser Gilmore
'Care Opinion allows us to see unique perspective' really inspiring presentation from Linda Craig....oh and what an impactful title for a presentation too! #Coconf25
October 23, 2025 at 10:41 AM
'Care Opinion allows us to see unique perspective' really inspiring presentation from Linda Craig....oh and what an impactful title for a presentation too! #Coconf25
We are delighted to be hearing from Mariska Vernon-Stroud of @nhslothian.bsky.social about the great journey of the health board engaging with the public on @careopinion.org.uk at our conference. #COconf25
October 23, 2025 at 10:45 AM
We are delighted to be hearing from Mariska Vernon-Stroud of @nhslothian.bsky.social about the great journey of the health board engaging with the public on @careopinion.org.uk at our conference. #COconf25