Fraser Gilmore
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fraserg.bsky.social
Fraser Gilmore
@fraserg.bsky.social
Chief Executive Officer at Care Opinion

careopinion.org.uk
So excited to be hearing from Lisa Townsend from Royal Devon University Healthcare NHS Foundation trust, about "the power of data and voice" at the @careopinion.org.uk conference #COconf25
October 23, 2025 at 10:59 AM
We are delighted to be hearing from Mariska Vernon-Stroud of @nhslothian.bsky.social about the great journey of the health board engaging with the public on @careopinion.org.uk at our conference. #COconf25
October 23, 2025 at 10:45 AM
At the @careopinion.org.uk conference, Linda Craig has shared some wonderful impacts of narrative feedback #COconf25
October 23, 2025 at 10:39 AM
So excited to hear from Linda Craig from the Public Health Agency Northern Ireland at the @careopinion.org.uk conference sharing their story so far #COconf25
October 23, 2025 at 10:28 AM
Fascinating session called "Understanding defensiveness: learning from responses to stories on Care Opinion?" at the @careopinion.org.uk conference from @jamesfm55.bsky.social with great speakers Prof's Alex Gillespie and Tom Reader #COConf25
October 23, 2025 at 9:58 AM
@careopinion.org.uk are honoured this year to be featured in the CMO Sir Gregor Smith's Casebook, which shows examples of #RealisticMedicine and #ValuesBasedHealthAndCare provided across Scotland. You can find us on page 21, amongst the other wonderful examples www.gov.scot/binaries/con...
June 27, 2025 at 8:28 AM
So excited for our next session at the @careopinion.org.uk conference with @jamesfm55.bsky.social and our speakers Prof Rachel Grob, University of Wisconsin-Madison
Prof Ingrid Nembhard, @upenn.edu, titled "How does sharing patient feedback improve care quality?" #COconf25
May 29, 2025 at 2:02 PM
So delighted to see that our friends @careopinioncanada.bsky.social have now published their first 100 stories! What a great opportunity for healthcare services in Alberta to listen and learn from what the public have shared!
#PatientExperience #HealthcareExperience #Healthcare
May 12, 2025 at 3:28 PM
We’re excited to welcome the new Chair of our Board of Directors here at Care Opinion — @clabinjoh.bsky.social 👏
Read our interview with Catherine on our blog👇
www.careopinion.org.uk/blogposts/12... #PatientFeedback #Healthcare #HealthcareFeedback @careopinion.org.uk
April 25, 2025 at 1:00 PM
Just 58 days into 2025 and I'm delighted to share that more than 2,000 people in Scotland have already shared their experiences of health and care services on @careopinion.org.uk. What a great opportunity for services to learn what went well and what can be improved! Learn more at careopinion.org.uk
February 27, 2025 at 10:39 AM
On @careopinion.org.uk there are currently 15,571 health and care staff from across the UK who listen to, respond to and learn from feedback that the public shares. Find out more here 👉 www.careopinion.org.uk/listening #Feedback #PaitentFeedback #ServiceUserFeedback #PublicFeedback
February 25, 2025 at 2:13 PM
Since April 2024, 7,326 members of the public have shared their feedback on @careopinion.org.uk about NHS Scotland services. These stories have received 8,773 responses from staff, thanking the authors and explaining what they will do with this feedback #PatientFeedback #Learning #Change #Healthcare
November 19, 2024 at 4:20 PM
Great to hear from @emjberr.bsky.social in the moderation session @careopinion.bsky.social conference #COconf24
November 7, 2024 at 11:45 AM
So excited for our conference session on moderating online patient feedback on @careopinion.bsky.social. We're hearing first from Lisa Townsend from Royal Devon University Healthcare, to hear her experience of using feedback in their services.
November 7, 2024 at 11:27 AM
Hearing from a patient's point of view about what its like giving feedback and what its like to receive a response for health services at the @careopinion.bsky.social conference #COconf24
November 7, 2024 at 10:56 AM
Really looking forward to hearing from @jamesfm55.bsky.social, Catherine Calderwood and Alex Gillespie at the @careopinion.bsky.social conference today #COconf24
November 7, 2024 at 10:18 AM