Frankie Roberto
@frankieroberto.com
Freelance interaction designer. X-GOVUK contributor. London dad. Car-free cities. Working for NHS England.
https://www.frankieroberto.com
https://www.frankieroberto.com
After a day of teaching designers to code I came home and had to help my daughter with her coding homework.
Sadly hers involved a terrible visual interface with no ability to edit the underlying code.
Sadly hers involved a terrible visual interface with no ability to edit the underlying code.
November 10, 2025 at 8:31 PM
After a day of teaching designers to code I came home and had to help my daughter with her coding homework.
Sadly hers involved a terrible visual interface with no ability to edit the underlying code.
Sadly hers involved a terrible visual interface with no ability to edit the underlying code.
My 6 year old: “there is no Santa’s naughty list. The government just tell you that.” 😂
November 8, 2025 at 7:12 PM
My 6 year old: “there is no Santa’s naughty list. The government just tell you that.” 😂
Weeknotes from me: frankieroberto.github.io/nhsnotes/pos...
Some great links at the bottom this week too.
Some great links at the bottom this week too.
Week 71: Bedside manner is a user need
Azure outage retro and notes from user research.
frankieroberto.github.io
November 8, 2025 at 11:08 AM
Weeknotes from me: frankieroberto.github.io/nhsnotes/pos...
Some great links at the bottom this week too.
Some great links at the bottom this week too.
Absolutely loved #theTraitors final. Such good tv.
November 6, 2025 at 11:07 PM
Absolutely loved #theTraitors final. Such good tv.
I think it might be time folks.
I think it might be time for… my first mince pie of the season.
I think it might be time for… my first mince pie of the season.
November 4, 2025 at 6:19 PM
I think it might be time folks.
I think it might be time for… my first mince pie of the season.
I think it might be time for… my first mince pie of the season.
Loved being back at the @leevalleypark.bsky.social Velodrome today for another great track cycling event! Congrats to Katie Archibald and Sophie Lewis for an emphatic win! 🥇
November 2, 2025 at 10:02 PM
Loved being back at the @leevalleypark.bsky.social Velodrome today for another great track cycling event! Congrats to Katie Archibald and Sophie Lewis for an emphatic win! 🥇
Super excited to see @psbhq.bsky.social at the Barbican with the London Contemporary Orchestra tonight!
November 1, 2025 at 7:42 PM
Super excited to see @psbhq.bsky.social at the Barbican with the London Contemporary Orchestra tonight!
Weeknotes this week are notes from our annual away day for NHS vaccination digital services: frankieroberto.github.io/nhsnotes/pos...
Week 70: Ideas Summit
Notes from our annual away day for vaccination digital services.
frankieroberto.github.io
November 1, 2025 at 4:50 PM
Weeknotes this week are notes from our annual away day for NHS vaccination digital services: frankieroberto.github.io/nhsnotes/pos...
Today in adulting: taking apart a cooker hood to clean off a decade of grease. Probably should have done this earlier.
Also turns out you should replace the charcoal filters regularly. 🤦♂️
Also turns out you should replace the charcoal filters regularly. 🤦♂️
November 1, 2025 at 3:37 PM
Today in adulting: taking apart a cooker hood to clean off a decade of grease. Probably should have done this earlier.
Also turns out you should replace the charcoal filters regularly. 🤦♂️
Also turns out you should replace the charcoal filters regularly. 🤦♂️
Another fun year of trick or treating with the kids.
Enjoyed this AI pumpkin from one of the houses!
Enjoyed this AI pumpkin from one of the houses!
October 31, 2025 at 7:08 PM
Another fun year of trick or treating with the kids.
Enjoyed this AI pumpkin from one of the houses!
Enjoyed this AI pumpkin from one of the houses!
Reposted by Frankie Roberto
I've written about the work we have done to make the NHS Design System fit for the future and to support the NHS 10-year plan to move from analogue to digital.
Read more and be part of this change: digital.nhs.uk/blog/design-...
Read more and be part of this change: digital.nhs.uk/blog/design-...
Making the NHS design system fit for the future - NHS England Digital
Tero Väänänen explains why the NHS design system exists and why it plays an important role in fulfilling the 10-year health plan. He also describes recent changes to the frontend code behind the desig...
digital.nhs.uk
October 31, 2025 at 10:58 AM
I've written about the work we have done to make the NHS Design System fit for the future and to support the NHS 10-year plan to move from analogue to digital.
Read more and be part of this change: digital.nhs.uk/blog/design-...
Read more and be part of this change: digital.nhs.uk/blog/design-...
Exhausted after a busy couple of days in Leeds, where we held our annual in-person event for people working in NHS England on digital vaccination services.
These events are a lot of work to organise, but worth it for the chance to reflect, hear from external speakers, and catch up with colleagues.
These events are a lot of work to organise, but worth it for the chance to reflect, hear from external speakers, and catch up with colleagues.
October 30, 2025 at 8:29 PM
Exhausted after a busy couple of days in Leeds, where we held our annual in-person event for people working in NHS England on digital vaccination services.
These events are a lot of work to organise, but worth it for the chance to reflect, hear from external speakers, and catch up with colleagues.
These events are a lot of work to organise, but worth it for the chance to reflect, hear from external speakers, and catch up with colleagues.
Weeknotes this week includes new NHS components, a public roadmap for our digital prevention services, design crits, and a bunch of interesting links.
frankieroberto.github.io/nhsnotes/pos...
frankieroberto.github.io/nhsnotes/pos...
Week 69: Paginate this
NHS frontend 10.1, DPSP roadmap, design crits.
frankieroberto.github.io
October 26, 2025 at 1:43 PM
Weeknotes this week includes new NHS components, a public roadmap for our digital prevention services, design crits, and a bunch of interesting links.
frankieroberto.github.io/nhsnotes/pos...
frankieroberto.github.io/nhsnotes/pos...
Loads of great notes and links in here.
And shout out to the Digital Planning / i.AI team for kicking off their team public weeknotes: digital-land.github.io/extract-alph... ❤️
And shout out to the Digital Planning / i.AI team for kicking off their team public weeknotes: digital-land.github.io/extract-alph... ❤️
Returning to #weeknotes after a hiatus. A couple of pieces I read this week were super relevant to my current work, so it’s mostly notes on those. (AI-shaped as you can imagine.)
The Redeployment: Weeknotes S21E04
Changing roles, aligning teams, innovation with intention, an AI as normal technology (or boring magic).
visitmy.website
October 25, 2025 at 1:06 PM
Loads of great notes and links in here.
And shout out to the Digital Planning / i.AI team for kicking off their team public weeknotes: digital-land.github.io/extract-alph... ❤️
And shout out to the Digital Planning / i.AI team for kicking off their team public weeknotes: digital-land.github.io/extract-alph... ❤️
Reposted by Frankie Roberto
I got my flu vaccine this week. I’d encourage all eligible Londoners to get theirs as soon as possible to stay well and strong this winter and be able to enjoy all that London has to offer.
Book through your GP, the NHS app or online ⬇️
nhs.uk/vaccinations...
Book through your GP, the NHS app or online ⬇️
nhs.uk/vaccinations...
October 25, 2025 at 8:02 AM
I got my flu vaccine this week. I’d encourage all eligible Londoners to get theirs as soon as possible to stay well and strong this winter and be able to enjoy all that London has to offer.
Book through your GP, the NHS app or online ⬇️
nhs.uk/vaccinations...
Book through your GP, the NHS app or online ⬇️
nhs.uk/vaccinations...
This is great. Platforms (or “solutions” eugh) at the wrong level of abstraction are an anti-pattern.
See also: CRMs
See also: CRMs
Clichés take hold in political language, a vicious cycle that runs through campaign speeches, through citizens’ expectations, and down into the software we build or procure by cliché, whose accordingly poor performance invites further calls for simplification. mechanicalsurvival.com/blog/design-...
Design by cliché
We reject cliché. We require true names
mechanicalsurvival.com
October 18, 2025 at 9:10 AM
This is great. Platforms (or “solutions” eugh) at the wrong level of abstraction are an anti-pattern.
See also: CRMs
See also: CRMs
I still spend a surprising amount of time converting Word docs into HTML by hand.
Basically the same as my first job 20 years ago.
Basically the same as my first job 20 years ago.
October 17, 2025 at 3:31 PM
I still spend a surprising amount of time converting Word docs into HTML by hand.
Basically the same as my first job 20 years ago.
Basically the same as my first job 20 years ago.
Heading home after a 5 day Interrail trip where we visited 9 different countries! 🇧🇪🇳🇱🇩🇪🇦🇹🇸🇮🇮🇹🇨🇭🇫🇷🇱🇺
October 13, 2025 at 4:03 PM
Heading home after a 5 day Interrail trip where we visited 9 different countries! 🇧🇪🇳🇱🇩🇪🇦🇹🇸🇮🇮🇹🇨🇭🇫🇷🇱🇺
Reposted by Frankie Roberto
It’s day 3 of a 5 day Interrail trip my brother and I are on. We’re not sure where to stay tonight.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
October 11, 2025 at 8:21 AM
It’s day 3 of a 5 day Interrail trip my brother and I are on. We’re not sure where to stay tonight.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
It’s day 3 of a 5 day Interrail trip my brother and I are on. We’re not sure where to stay tonight.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
October 11, 2025 at 8:21 AM
It’s day 3 of a 5 day Interrail trip my brother and I are on. We’re not sure where to stay tonight.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
Option 1️⃣: Como in Italy 🇮🇹
Option 2️⃣: Lugano in Switzerland 🇨🇭
You choose! Vote now in a reply.
Polls close in a few hours.
Weeknotes this week are about the start of winter vaccinations, changing an interface, and @duncanjbrown.com talk on AI and sense-making.
frankieroberto.github.io/nhsnotes/pos...
frankieroberto.github.io/nhsnotes/pos...
Week 66: Tis the season
Winter flu vaccinations begin. Interface changes. Sense-making.
frankieroberto.github.io
October 4, 2025 at 6:37 PM
Weeknotes this week are about the start of winter vaccinations, changing an interface, and @duncanjbrown.com talk on AI and sense-making.
frankieroberto.github.io/nhsnotes/pos...
frankieroberto.github.io/nhsnotes/pos...
I can report that the Yard Sale x Dishoom pizza collab is pretty good.
October 4, 2025 at 6:17 PM
I can report that the Yard Sale x Dishoom pizza collab is pretty good.
My turn to watch K Pop Demon Hunters with my 9 year old. Have heard so much about it that I’m intrigued.
October 4, 2025 at 12:25 PM
My turn to watch K Pop Demon Hunters with my 9 year old. Have heard so much about it that I’m intrigued.