Consumer Scotland
@consumerscotland.bsky.social
Consumer Scotland is the statutory and independent body for consumers in Scotland.
Reposted by Consumer Scotland
🤖 Our new report, #CreatingChange, shows that while 3 in 4 small creative businesses saw the potential benefits of AI, almost a third are concerned that it could lead to the abuse of their intellectual property rights.
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
November 13, 2025 at 2:22 PM
🤖 Our new report, #CreatingChange, shows that while 3 in 4 small creative businesses saw the potential benefits of AI, almost a third are concerned that it could lead to the abuse of their intellectual property rights.
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Read the full report 👇
🔗 www.fsb.org.uk/resources/po...
Reposted by Consumer Scotland
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Ofgem’s plans on energy debt don’t go nearly far enough - TFN
David Hilferty on the inevitable winter fuel crisis
tfn.scot
November 10, 2025 at 12:39 PM
"With energy debt at an eye-watering £4.4 billion, the level of relief outlined is but a flicker in the dark."
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Read our Director of Impact's Herald column about the energy debt and winter fuel crisis 👇
tfn.scot/opinion/ofge...
Consumer Scotland has responded to the publication by the Scottish Government of its Draft Climate Change Plan 2026–2040.
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
November 6, 2025 at 5:28 PM
Consumer Scotland has responded to the publication by the Scottish Government of its Draft Climate Change Plan 2026–2040.
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
We want to ensure consumers are central to all decision-making in the ongoing drive to meet carbon reduction targets.
Read more: bit.ly/47N5PJ3
Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps.
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
Lunchtime Live - 05/11/2025 - BBC Sounds
News updates from Scotland and beyond, plus all your lunchtime sport, travel and weather.
bit.ly
November 5, 2025 at 3:00 PM
Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps.
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
You can hear him from 01:23:24 on the following link bit.ly/494wMu3
Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation.
Read more here: bit.ly/4omRfPo
Read more here: bit.ly/4omRfPo
November 5, 2025 at 11:01 AM
Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation.
Read more here: bit.ly/4omRfPo
Read more here: bit.ly/4omRfPo
Regulator Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps.
Read more: bit.ly/3LkFzOJ
Read more: bit.ly/3LkFzOJ
November 4, 2025 at 6:10 PM
Regulator Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps.
Read more: bit.ly/3LkFzOJ
Read more: bit.ly/3LkFzOJ
The Office for Product Safety and Standards recalled 84 unsafe products last month including Mitchum 48-hour 100ml roll-on antiperspirant and deodorant.
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
Product Safety Alerts, Reports and Recalls
Find product safety alerts, unsafe products and recalls
bit.ly
November 3, 2025 at 3:39 PM
The Office for Product Safety and Standards recalled 84 unsafe products last month including Mitchum 48-hour 100ml roll-on antiperspirant and deodorant.
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
For a full list of recalled products visit the recall of goods database at: bit.ly/4ojCSeG
Consumer Scotland has called for a review of mobile contract price rises after O2 announced higher than expected increases for consumers who are mid contract.
Read more: bit.ly/4nDvD09
Read more: bit.ly/4nDvD09
October 31, 2025 at 5:37 PM
Consumer Scotland has called for a review of mobile contract price rises after O2 announced higher than expected increases for consumers who are mid contract.
Read more: bit.ly/4nDvD09
Read more: bit.ly/4nDvD09
Consumer Scotland has welcomed the next steps announced by @ofgem.gov.uk towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion.
Read more: bit.ly/43L33mh
Read more: bit.ly/43L33mh
October 30, 2025 at 4:13 PM
Consumer Scotland has welcomed the next steps announced by @ofgem.gov.uk towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion.
Read more: bit.ly/43L33mh
Read more: bit.ly/43L33mh
Consumer Scotland has launched an investigation into consumer protections in the used car market.
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
October 28, 2025 at 10:00 AM
Consumer Scotland has launched an investigation into consumer protections in the used car market.
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
The review will identify the most harmful issues and make recommendations to strengthen fairness, transparency and confidence in the sector.
Read more: bit.ly/4ocdO9q
Tenants in Scotland's private rented sector need better information, improved access to support and more user-friendly processes to help resolve issues, Consumer Scotland has said in a new report published today.
Read more: bit.ly/48OUev2
Read more: bit.ly/48OUev2
October 6, 2025 at 4:03 PM
Tenants in Scotland's private rented sector need better information, improved access to support and more user-friendly processes to help resolve issues, Consumer Scotland has said in a new report published today.
Read more: bit.ly/48OUev2
Read more: bit.ly/48OUev2
Reposted by Consumer Scotland
Know about the Pension Age Winter Heating Payment - helping you stay warm this winter.
advice.scot | 0808 800 9060
advice.scot | 0808 800 9060
September 24, 2025 at 12:04 PM
Know about the Pension Age Winter Heating Payment - helping you stay warm this winter.
advice.scot | 0808 800 9060
advice.scot | 0808 800 9060
Our Head of Analysis Eleanor Mullan joined an EVCharge Live keynote panel yesterday to discuss the hurdles preventing greater uptake of Electric Vehicles.
Eleanor highlighted a range of issues including the challenges facing consumers who are unable to charge EV vehicles at home.
Eleanor highlighted a range of issues including the challenges facing consumers who are unable to charge EV vehicles at home.
September 24, 2025 at 8:51 AM
Our Head of Analysis Eleanor Mullan joined an EVCharge Live keynote panel yesterday to discuss the hurdles preventing greater uptake of Electric Vehicles.
Eleanor highlighted a range of issues including the challenges facing consumers who are unable to charge EV vehicles at home.
Eleanor highlighted a range of issues including the challenges facing consumers who are unable to charge EV vehicles at home.
Consumer Scotland has published a briefing shared with
@parliament.scot MSPs ahead of Stage 3 debates on the Housing (Scotland) Bill this week.
It highlights how the Bill can be strengthened to promote better outcomes for consumers.
Read more: bit.ly/4nfB7yE
@parliament.scot MSPs ahead of Stage 3 debates on the Housing (Scotland) Bill this week.
It highlights how the Bill can be strengthened to promote better outcomes for consumers.
Read more: bit.ly/4nfB7yE
September 22, 2025 at 11:21 AM
Consumer Scotland has published a briefing shared with
@parliament.scot MSPs ahead of Stage 3 debates on the Housing (Scotland) Bill this week.
It highlights how the Bill can be strengthened to promote better outcomes for consumers.
Read more: bit.ly/4nfB7yE
@parliament.scot MSPs ahead of Stage 3 debates on the Housing (Scotland) Bill this week.
It highlights how the Bill can be strengthened to promote better outcomes for consumers.
Read more: bit.ly/4nfB7yE
Reposted by Consumer Scotland
Are you interested in helping us drive forward our key purpose of improving outcomes for consumers?
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
Appointment of Members to the Board of Consumer Scotland
The Minister for Public Finance is seeking to appoint 2 x Members to the Board of Consumer Scotland. The Minister values highly the benefits of having different points of view on the Board and welcome...
bit.ly
September 3, 2025 at 1:53 PM
Are you interested in helping us drive forward our key purpose of improving outcomes for consumers?
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
We have published our latest Newsletter with a focus on our investigation into the impact on consumers of the transition to green home heating.
It also covers postal reforms, energy debt, financial advice, heat networks and recall of goods.
Read more ⬇️ bit.ly/4nJLg6T
It also covers postal reforms, energy debt, financial advice, heat networks and recall of goods.
Read more ⬇️ bit.ly/4nJLg6T
Consumer Scotland Newsletter - Investigation Special - September 2025
bit.ly
September 10, 2025 at 12:36 PM
We have published our latest Newsletter with a focus on our investigation into the impact on consumers of the transition to green home heating.
It also covers postal reforms, energy debt, financial advice, heat networks and recall of goods.
Read more ⬇️ bit.ly/4nJLg6T
It also covers postal reforms, energy debt, financial advice, heat networks and recall of goods.
Read more ⬇️ bit.ly/4nJLg6T
We all want to get the most out of our money, but free financial advice can be too general and personal financial advice can be expensive.
Policy Officer Kathryn Gill discusses the financial advice gap currently facing consumers in a new blog.
Read more: bit.ly/42fk3QW
Policy Officer Kathryn Gill discusses the financial advice gap currently facing consumers in a new blog.
Read more: bit.ly/42fk3QW
September 9, 2025 at 2:14 PM
We all want to get the most out of our money, but free financial advice can be too general and personal financial advice can be expensive.
Policy Officer Kathryn Gill discusses the financial advice gap currently facing consumers in a new blog.
Read more: bit.ly/42fk3QW
Policy Officer Kathryn Gill discusses the financial advice gap currently facing consumers in a new blog.
Read more: bit.ly/42fk3QW
Consumer Scotland is recruiting an Analysis Officer on a fixed term basis to work with colleagues across the organisation to deliver high quality analysis and research on a wide range of consumer issues.
Find out more and apply by 17th September: bit.ly/3K5o8kn
Find out more and apply by 17th September: bit.ly/3K5o8kn
September 4, 2025 at 2:09 PM
Consumer Scotland is recruiting an Analysis Officer on a fixed term basis to work with colleagues across the organisation to deliver high quality analysis and research on a wide range of consumer issues.
Find out more and apply by 17th September: bit.ly/3K5o8kn
Find out more and apply by 17th September: bit.ly/3K5o8kn
Consumer Scotland has published a briefing on the abolition of peak rail fares. The issue is being debated in the Scottish Parliament today.
Read more: bit.ly/3V2d5uJ
Read more: bit.ly/3V2d5uJ
September 4, 2025 at 9:36 AM
Consumer Scotland has published a briefing on the abolition of peak rail fares. The issue is being debated in the Scottish Parliament today.
Read more: bit.ly/3V2d5uJ
Read more: bit.ly/3V2d5uJ
Are you interested in helping us drive forward our key purpose of improving outcomes for consumers?
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
Appointment of Members to the Board of Consumer Scotland
The Minister for Public Finance is seeking to appoint 2 x Members to the Board of Consumer Scotland. The Minister values highly the benefits of having different points of view on the Board and welcome...
bit.ly
September 3, 2025 at 1:53 PM
Are you interested in helping us drive forward our key purpose of improving outcomes for consumers?
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
The Minister for Public Finance is seeking to appoint two new members to the Board of Consumer Scotland.
Find out more: bit.ly/3UY8x8E
Consumer Scotland has responded to an announcement by
@ofgem.gov.uk of a 2% increase in the energy price cap which will see annual energy bills for a typical household rise in October by £35 to £1,755.
@ofgem.gov.uk of a 2% increase in the energy price cap which will see annual energy bills for a typical household rise in October by £35 to £1,755.
August 27, 2025 at 9:05 AM
Consumer Scotland has responded to an announcement by
@ofgem.gov.uk of a 2% increase in the energy price cap which will see annual energy bills for a typical household rise in October by £35 to £1,755.
@ofgem.gov.uk of a 2% increase in the energy price cap which will see annual energy bills for a typical household rise in October by £35 to £1,755.
Heat networks will play an increasingly important role in the transition to a low carbon future, but to build consumer confidence fair pricing protections must be a priority.
Read the latest blog from Consumer Scotland: bit.ly/4lCFVxk
Read the latest blog from Consumer Scotland: bit.ly/4lCFVxk
July 24, 2025 at 12:11 PM
Heat networks will play an increasingly important role in the transition to a low carbon future, but to build consumer confidence fair pricing protections must be a priority.
Read the latest blog from Consumer Scotland: bit.ly/4lCFVxk
Read the latest blog from Consumer Scotland: bit.ly/4lCFVxk
Consumer Scotland has published a statement on today's announcement by Ofcom on reforms to the Universal Postal Service.
Read more: bit.ly/44oXT0i
Read more: bit.ly/44oXT0i
July 10, 2025 at 2:55 PM
Consumer Scotland has published a statement on today's announcement by Ofcom on reforms to the Universal Postal Service.
Read more: bit.ly/44oXT0i
Read more: bit.ly/44oXT0i
Our Head of Energy Transition Alistair Hill joined a Utility Week panel on heat networks consumer protections in London yesterday.
Alistair highlighted that improving pricing and billing processes will build consumer confidence in the heat networks sector.
Alistair highlighted that improving pricing and billing processes will build consumer confidence in the heat networks sector.
July 2, 2025 at 2:07 PM
Our Head of Energy Transition Alistair Hill joined a Utility Week panel on heat networks consumer protections in London yesterday.
Alistair highlighted that improving pricing and billing processes will build consumer confidence in the heat networks sector.
Alistair highlighted that improving pricing and billing processes will build consumer confidence in the heat networks sector.
The transition to a future energy market powered primarily by renewable sources must deliver for all consumers, Consumer Scotland has said in a new report.
Read more: bit.ly/4l3bn7S
Read more: bit.ly/4l3bn7S
June 24, 2025 at 8:06 AM
The transition to a future energy market powered primarily by renewable sources must deliver for all consumers, Consumer Scotland has said in a new report.
Read more: bit.ly/4l3bn7S
Read more: bit.ly/4l3bn7S