An Anatomy of Two Falls

Introduction  In today’s fast-changing business world, organizations increasingly embrace new technologies and systems to improve efficiency, boost innovation, and stay ahead of the competition. With digital transformation gaining momentum across industries, companies are adopting tools like cloud computing, artificial intelligence, automation, and advanced data analytics. But while these technologies offer exciting possibilities, successfully implementing them involves more than just plugging in new software. These transformations are often complex, expensive, lengthy to implement, and can present serious operational and financial risks to the organization if not planned and executed properly. Internal Audit’s involvement during the entire digital transformation process, including performing pre- and post-implementation reviews, reduces some of the risks associated with the transformation and also helps drive better outcomes for future projects the organization will undergo. Pre-implementation reviews are a proactive way for businesses to spot potential risks early on, ensuring that new systems are built with the proper controls and align with overall business objectives. They also provide an independent view of the project’s progress from a cost, time, and performance perspective. On the flip side, post-implementation reviews help evaluate how the implementation program performed overall and whether the new system and related processes are meeting the requirements and […]

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In the fast-paced world of business, implementing new systems and processes is a critical component of growth and innovation. However, these implementations often come with significant risks. Too frequently, these risks are identified only after a system or process has gone live, resulting in costlier fixes and greater impact. To mitigate these risks, high-growth companies must adopt a proactive approach through structured pre- and post-implementation reviews. This approach strengthens internal controls, accelerates time to value, and ensures alignment with business objectives. Be Proactive Internal controls are most effective when developed and applied before or during implementation. Identifying risks early allows for cost-effective fixes and better outcomes. Embedding pre-implementation reviews into the implementation schedule can catch design issues and misalignments in requirements and quantify risk exposures, leveraging system configurations to support control objectives. Post-Implementation Reviews While pre-implementation reviews are ideal, post-implementation reviews during a planned stabilization period can also be effective. As systems and processes become operational, teams can identify areas for enhancement or risk that may not have been uncovered during design. Structured post-implementation reviews create a feedback loop that continuously improves execution. Dual Review – Pre & Post Reviews Combining pre- and post-implementation reviews ensures that risks identified during […]

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