Hospital data proves rudeness is dangerous.
80% of recipients lose time worrying. 38% reduce work quality. In the NHS, that means poorer care.
I wrote about why "being nice" is actually a critical safety mechanism. ⤵️
douglasireland.com/the-high-cos...
#CivilitySavesLives #NHS #Kindness #Scotland
80% of recipients lose time worrying. 38% reduce work quality. In the NHS, that means poorer care.
I wrote about why "being nice" is actually a critical safety mechanism. ⤵️
douglasireland.com/the-high-cos...
#CivilitySavesLives #NHS #Kindness #Scotland
January 22, 2026 at 4:42 PM
Hospital data proves rudeness is dangerous.
80% of recipients lose time worrying. 38% reduce work quality. In the NHS, that means poorer care.
I wrote about why "being nice" is actually a critical safety mechanism. ⤵️
douglasireland.com/the-high-cos...
#CivilitySavesLives #NHS #Kindness #Scotland
80% of recipients lose time worrying. 38% reduce work quality. In the NHS, that means poorer care.
I wrote about why "being nice" is actually a critical safety mechanism. ⤵️
douglasireland.com/the-high-cos...
#CivilitySavesLives #NHS #Kindness #Scotland
Our civility champions spreading the message across theatres #civilitysaveslives
November 10, 2025 at 7:13 AM
Our civility champions spreading the message across theatres #civilitysaveslives
We can build an OR culture that protects sterility, civility and fairness. We must.
#MedEdSky #SurgSky #PsychSafety #PatientSafety #CivilitySavesLives
#MedEdSky #SurgSky #PsychSafety #PatientSafety #CivilitySavesLives
August 22, 2025 at 1:18 PM
We can build an OR culture that protects sterility, civility and fairness. We must.
#MedEdSky #SurgSky #PsychSafety #PatientSafety #CivilitySavesLives
#MedEdSky #SurgSky #PsychSafety #PatientSafety #CivilitySavesLives
A break in civility contaminates the OR just as much as a break in sterility.
Both put patients at risk.
#Surgery #MedEd #PsychSafety #CivilitySavesLives
Both put patients at risk.
#Surgery #MedEd #PsychSafety #CivilitySavesLives
August 21, 2025 at 9:04 PM
A break in civility contaminates the OR just as much as a break in sterility.
Both put patients at risk.
#Surgery #MedEd #PsychSafety #CivilitySavesLives
Both put patients at risk.
#Surgery #MedEd #PsychSafety #CivilitySavesLives
Launched today from the Centre for Perioperative Care.
www.cpoc.org.uk/guidelines-r...
#sexualharrassment #women #BAME #discrimination #civilitysaveslives #cpoc
#hammeritout #medsky #ansky
www.cpoc.org.uk/guidelines-r...
#sexualharrassment #women #BAME #discrimination #civilitysaveslives #cpoc
#hammeritout #medsky #ansky
Improving Behaviours in Perioperative Care
Resources to improve behaviour in the perioperative care team
www.cpoc.org.uk
July 23, 2025 at 1:16 PM
Launched today from the Centre for Perioperative Care.
www.cpoc.org.uk/guidelines-r...
#sexualharrassment #women #BAME #discrimination #civilitysaveslives #cpoc
#hammeritout #medsky #ansky
www.cpoc.org.uk/guidelines-r...
#sexualharrassment #women #BAME #discrimination #civilitysaveslives #cpoc
#hammeritout #medsky #ansky
Am I a but grumpy this morning? Yes!! Manners cost nothing and in this hospital we all work together as a team.Respect is earnt not won and please don’t fall back onto the okd fashioned trope of women in medicine. #CivilitySavesLives
April 19, 2025 at 7:45 AM
Am I a but grumpy this morning? Yes!! Manners cost nothing and in this hospital we all work together as a team.Respect is earnt not won and please don’t fall back onto the okd fashioned trope of women in medicine. #CivilitySavesLives
Love this from our medicines safety team.
#civilitysaveslives
#civilitysaveslives
December 20, 2024 at 9:26 PM
Love this from our medicines safety team.
#civilitysaveslives
#civilitysaveslives
Welcome to Bluesky #CivilitySavesLives
December 10, 2024 at 7:30 PM
Welcome to Bluesky #CivilitySavesLives
First new podcast win of BlueSky! Great acute med podcast series - very applicable to those of us over the other side of the referral line in EM.
This episode nicely covers the slightly dreaded hyponatraemia and dips into some good #CivilitySavesLives themes too 👍🏻
This episode nicely covers the slightly dreaded hyponatraemia and dips into some good #CivilitySavesLives themes too 👍🏻
🚨New episode!
In this episode, we delve into fluid assessments on the acute take & how to manage hyponatraemia
We reflect on how to manage an incidental finding of low sodium
How would you manage this? Did we do things right or wrong? Would you have done anything differently?
shorturl.at/nBV4F
In this episode, we delve into fluid assessments on the acute take & how to manage hyponatraemia
We reflect on how to manage an incidental finding of low sodium
How would you manage this? Did we do things right or wrong? Would you have done anything differently?
shorturl.at/nBV4F
Hyponatraemia
Podcast Episode · Home of Medicine with Dr Amie Burbridge · 25/11/2024 · 44m
shorturl.at
November 27, 2024 at 9:18 AM
First new podcast win of BlueSky! Great acute med podcast series - very applicable to those of us over the other side of the referral line in EM.
This episode nicely covers the slightly dreaded hyponatraemia and dips into some good #CivilitySavesLives themes too 👍🏻
This episode nicely covers the slightly dreaded hyponatraemia and dips into some good #CivilitySavesLives themes too 👍🏻
The #CivilitySavesLives push shouldn’t be seen as a gimmick - in a stretched system and particularly heading into winter this needs to be a priority - the numbers are mind blowing
November 22, 2024 at 9:55 AM
The #CivilitySavesLives push shouldn’t be seen as a gimmick - in a stretched system and particularly heading into winter this needs to be a priority - the numbers are mind blowing
November 21, 2024 at 7:32 AM
How incivility impacts everyone. Role model good behaviour, speak kindly, include others, drop assumptions & bias at the door. Everyone is watching, everyone notices bad behaviour. #CivilitySavesLives
November 21, 2024 at 7:31 AM
How incivility impacts everyone. Role model good behaviour, speak kindly, include others, drop assumptions & bias at the door. Everyone is watching, everyone notices bad behaviour. #CivilitySavesLives
Say thank you. Two words, huge impact
#CivilitySavesLives
#CivilitySavesLives
November 21, 2024 at 7:25 AM
Say thank you. Two words, huge impact
#CivilitySavesLives
#CivilitySavesLives
Doesn't matter who you are teaching. I've seen student ODPs, student nurses spoken to with such disrespect. Ignored, belittled, talked over. In front of patients. What does the patient assume about their care? What do they feel about the person belittling or being humiliated? #CivilitySavesLives
Public humiliation is still a common teaching tool in medical education. Here’s how it leaves patients worse off
theconversation.com/public-humil...
theconversation.com/public-humil...
Public humiliation is still a common teaching tool in medical education. Here’s how it leaves patients worse off
Many doctors become reluctant to ask questions or seek help when uncertain. This is exactly the opposite of what most patients want in a doctor making crucial decisions about their care.
theconversation.com
November 21, 2024 at 7:16 AM
Doesn't matter who you are teaching. I've seen student ODPs, student nurses spoken to with such disrespect. Ignored, belittled, talked over. In front of patients. What does the patient assume about their care? What do they feel about the person belittling or being humiliated? #CivilitySavesLives
Received another rude work email which has taken my mood down a notch for the day and stolen some energy. Will have to take some time to recharge before my next human encounter. 😢 We’re all doing our best here 🤷🏻♀️ #CivilitySavesLives #BeKind
November 15, 2024 at 10:19 AM
Received another rude work email which has taken my mood down a notch for the day and stolen some energy. Will have to take some time to recharge before my next human encounter. 😢 We’re all doing our best here 🤷🏻♀️ #CivilitySavesLives #BeKind
Glad to see this infographic posted at my workplace! #incivility negatively impacts patient care, HCWs, and increases costs. #civilitysaveslives
#healthcare #MedSky
#healthcare #MedSky
October 20, 2024 at 5:22 PM
Glad to see this infographic posted at my workplace! #incivility negatively impacts patient care, HCWs, and increases costs. #civilitysaveslives
#healthcare #MedSky
#healthcare #MedSky
Diffuse physiological arousal (DPA)causes tunnel vision, and inhibits effective problem solving. Can be triggered by incivility! #civilitysaveslives
#MedSky
#MedSky
August 24, 2024 at 7:28 PM
Diffuse physiological arousal (DPA)causes tunnel vision, and inhibits effective problem solving. Can be triggered by incivility! #civilitysaveslives
#MedSky
#MedSky
Really excellent day yesterday @RUHBath - Leadership Conference for Trainees. Aimed at trainees from F1 - ST7+. Learned about being a compassionate leader with @CaraCBCEO, NHS work & future, #CivilitySavesLives, & much more. Truly excellent talk from @oscarlyonsnz on uncertainty.
November 27, 2024 at 2:16 AM
Really excellent day yesterday @RUHBath - Leadership Conference for Trainees. Aimed at trainees from F1 - ST7+. Learned about being a compassionate leader with @CaraCBCEO, NHS work & future, #CivilitySavesLives, & much more. Truly excellent talk from @oscarlyonsnz on uncertainty.
Incivility has a negative impact on multiple areas of performance, even though one may not be aware of the effects at the time. Operating room sim study
#CivilitySavesLives
Katz D et al. BMJ Quality & Safety. 2019 Aug 19;28(9):750–7....
#CivilitySavesLives
Katz D et al. BMJ Quality & Safety. 2019 Aug 19;28(9):750–7....
November 26, 2024 at 7:49 PM
Incivility has a negative impact on multiple areas of performance, even though one may not be aware of the effects at the time. Operating room sim study
#CivilitySavesLives
Katz D et al. BMJ Quality & Safety. 2019 Aug 19;28(9):750–7....
#CivilitySavesLives
Katz D et al. BMJ Quality & Safety. 2019 Aug 19;28(9):750–7....