Whitney Q
@whitneyq.bsky.social
Center for Civic Design. A Web for Everyone. plain language. storytelling. democracy
Fascinating discussion of error rates and help procedural errors are calculated in a high stakes metric.
We make it hard to administer.
Then we fine the states
And punish recipients.
donmoynihan.substack.com/p/the-big-be...
@cjforms.bsky.social
We make it hard to administer.
Then we fine the states
And punish recipients.
donmoynihan.substack.com/p/the-big-be...
@cjforms.bsky.social
The Big Beautiful Bill has a SNAP Poison Pill
How states will get the blame for massive cuts to food stamps
donmoynihan.substack.com
October 1, 2025 at 12:52 PM
Fascinating discussion of error rates and help procedural errors are calculated in a high stakes metric.
We make it hard to administer.
Then we fine the states
And punish recipients.
donmoynihan.substack.com/p/the-big-be...
@cjforms.bsky.social
We make it hard to administer.
Then we fine the states
And punish recipients.
donmoynihan.substack.com/p/the-big-be...
@cjforms.bsky.social
Reposted by Whitney Q
Check out the piece referenced by @besttrousers.bsky.social on @donmoyn.bsky.social's Can We Still Govern here: donmoynihan.substack.com/p/what-can-b...
What can be learned from states that made good faith efforts with work requirements?
Lessons from New Hampshire
donmoynihan.substack.com
September 3, 2025 at 8:28 PM
Check out the piece referenced by @besttrousers.bsky.social on @donmoyn.bsky.social's Can We Still Govern here: donmoynihan.substack.com/p/what-can-b...
Reposted by Whitney Q
Important read from @civicdesign: Their four principles for designing clear, effective government forms:
1⃣ Make it trustworthy.
2⃣ Explain the problem clearly.
3⃣ Be specific about the problem.
4⃣ Tell them how to take action successfully.
More here: civicdesign.org/form-letters...
1⃣ Make it trustworthy.
2⃣ Explain the problem clearly.
3⃣ Be specific about the problem.
4⃣ Tell them how to take action successfully.
More here: civicdesign.org/form-letters...
civicdesign.org
September 3, 2025 at 8:26 PM
Important read from @civicdesign: Their four principles for designing clear, effective government forms:
1⃣ Make it trustworthy.
2⃣ Explain the problem clearly.
3⃣ Be specific about the problem.
4⃣ Tell them how to take action successfully.
More here: civicdesign.org/form-letters...
1⃣ Make it trustworthy.
2⃣ Explain the problem clearly.
3⃣ Be specific about the problem.
4⃣ Tell them how to take action successfully.
More here: civicdesign.org/form-letters...
In Crossfit, hero workouts recognize extraordinary lives and effort. They are often first responders or military personnel.
It's tragic to have to say this, but we should honor the service of legislators and election officials, too.
It's tragic to have to say this, but we should honor the service of legislators and election officials, too.
July 31, 2025 at 2:55 PM
In Crossfit, hero workouts recognize extraordinary lives and effort. They are often first responders or military personnel.
It's tragic to have to say this, but we should honor the service of legislators and election officials, too.
It's tragic to have to say this, but we should honor the service of legislators and election officials, too.
Team work time: in person, remote and hybrid. How do you decide on a case by case basis.
I'm looking for research on the advantages and when each mode works best/not as well
I'm looking for research on the advantages and when each mode works best/not as well
July 28, 2025 at 2:20 PM
Team work time: in person, remote and hybrid. How do you decide on a case by case basis.
I'm looking for research on the advantages and when each mode works best/not as well
I'm looking for research on the advantages and when each mode works best/not as well
Reposted by Whitney Q
It’s amazing what happens to turnout when campaigns actually speak directly to groups they want to vote for them on platforms and in places they actually are
June 29, 2025 at 6:14 PM
It’s amazing what happens to turnout when campaigns actually speak directly to groups they want to vote for them on platforms and in places they actually are
This quote keeps rattling around in my head from Julius Caesar
"Cry “Havoc!” and let slip the dogs of war.'
"Cry “Havoc!” and let slip the dogs of war.'
June 15, 2025 at 12:22 PM
This quote keeps rattling around in my head from Julius Caesar
"Cry “Havoc!” and let slip the dogs of war.'
"Cry “Havoc!” and let slip the dogs of war.'
Well, I gotta hand it to Amtrak for being even worse at customer service than the airlines,, and with much less customer protections in place. Will the train leave? Won't it? Who knows. Apologies don't replace information.
June 6, 2025 at 1:15 AM
Well, I gotta hand it to Amtrak for being even worse at customer service than the airlines,, and with much less customer protections in place. Will the train leave? Won't it? Who knows. Apologies don't replace information.
Another entire department of people doing great work in the federal government to mourn
Did someone go rogue at the National Cancer Institute? Today, the post on the left was published on their Instagram page. Yesterday, the post on the right was up.
On May 21st, The Regime fired the entire NCI communications staff.
On May 21st, The Regime fired the entire NCI communications staff.
May 31, 2025 at 1:06 AM
Another entire department of people doing great work in the federal government to mourn
Reposted by Whitney Q
Pete Buttigieg is a master of deft communication, breaking down misunderstood ideas into accurate but easily digestible protein bars for the masses.
In short, I want @petebuttigieg.bsky.social to explain the end of Lost to me.
In short, I want @petebuttigieg.bsky.social to explain the end of Lost to me.
May 8, 2025 at 12:43 PM
Pete Buttigieg is a master of deft communication, breaking down misunderstood ideas into accurate but easily digestible protein bars for the masses.
In short, I want @petebuttigieg.bsky.social to explain the end of Lost to me.
In short, I want @petebuttigieg.bsky.social to explain the end of Lost to me.
So happy that the personas that we created for A Web for Everyone now have a second home on the Know About Accessibilty website.
knowaboutaccessibility.org
rosenfeldmedia.com/books/a-web-...
knowaboutaccessibility.org
rosenfeldmedia.com/books/a-web-...
Know About Accessibility
All of us should know about accessibility
knowaboutaccessibility.org
May 9, 2025 at 10:45 AM
So happy that the personas that we created for A Web for Everyone now have a second home on the Know About Accessibilty website.
knowaboutaccessibility.org
rosenfeldmedia.com/books/a-web-...
knowaboutaccessibility.org
rosenfeldmedia.com/books/a-web-...
It's that kind of morning, as I spiral down into the news.
This one makes me saddest of all for all the reasons in the article, and because someone I know was the UX lead for this amazing project.
donmoynihan.substack.com/p/the-death-...
This one makes me saddest of all for all the reasons in the article, and because someone I know was the UX lead for this amazing project.
donmoynihan.substack.com/p/the-death-...
The Death of Direct File
Tech for good not welcome in the Trump administration
donmoynihan.substack.com
April 17, 2025 at 1:38 PM
It's that kind of morning, as I spiral down into the news.
This one makes me saddest of all for all the reasons in the article, and because someone I know was the UX lead for this amazing project.
donmoynihan.substack.com/p/the-death-...
This one makes me saddest of all for all the reasons in the article, and because someone I know was the UX lead for this amazing project.
donmoynihan.substack.com/p/the-death-...
Why we can't fix the forms for @cjforms.bsky.social
"Our forms still look like they’re from the eighties and nineties in part because ...They are digital versions of the paper that preceded them, because that’s what we have an approval process for."
open.substack.com/pub/eatingpo...
"Our forms still look like they’re from the eighties and nineties in part because ...They are digital versions of the paper that preceded them, because that’s what we have an approval process for."
open.substack.com/pub/eatingpo...
Why the Paperwork Reduction Act needs to go, Part 1
If we have fewer federal workers, we'd better choose what's most important for them to do. A law that keeps us locked into nineties era paperwork should be first on the chopping block.
open.substack.com
April 17, 2025 at 1:07 PM
Why we can't fix the forms for @cjforms.bsky.social
"Our forms still look like they’re from the eighties and nineties in part because ...They are digital versions of the paper that preceded them, because that’s what we have an approval process for."
open.substack.com/pub/eatingpo...
"Our forms still look like they’re from the eighties and nineties in part because ...They are digital versions of the paper that preceded them, because that’s what we have an approval process for."
open.substack.com/pub/eatingpo...
Movies for today's news, April 16 edition:
The Mauritanian with Jodie Foster, Benedict Cumberbatch, and Tahar Rahim
The Mauritanian with Jodie Foster, Benedict Cumberbatch, and Tahar Rahim
April 17, 2025 at 12:51 PM
Movies for today's news, April 16 edition:
The Mauritanian with Jodie Foster, Benedict Cumberbatch, and Tahar Rahim
The Mauritanian with Jodie Foster, Benedict Cumberbatch, and Tahar Rahim
Hmmm.
Oh.
"This is about whether we have functional constitutional government in this country. If the IRS can go after you because of what you think or what you believe or what you do, we'd no longer live in a free country.“
"This is about whether we have functional constitutional government in this country. If the IRS can go after you because of what you think or what you believe or what you do, we'd no longer live in a free country.“
April 17, 2025 at 12:45 PM
Hmmm.
Fight Fiercely Harvard by the inimitable Tom Lehrer
(jump to 1:25 if you just want the song)
www.youtube.com/watch?v=5m9O...
(jump to 1:25 if you just want the song)
www.youtube.com/watch?v=5m9O...
Fight Fiercely, Harvard
YouTube video by Tom Lehrer - Topic
www.youtube.com
April 17, 2025 at 12:38 PM
Fight Fiercely Harvard by the inimitable Tom Lehrer
(jump to 1:25 if you just want the song)
www.youtube.com/watch?v=5m9O...
(jump to 1:25 if you just want the song)
www.youtube.com/watch?v=5m9O...
Great perspective from @lflegal.bsky.social on hacking audible pedestrian traffic signs
www.lflegal.com/2025/04/aps-...
www.lflegal.com/2025/04/aps-...
Hacking Accessible Pedestrian Signals is Not a Joke: It's a Civil Rights Violation
On April 12, 2025 the top story on the Palo Alto (California) online news site was "Silicon Valley Crosswalk Buttons Apparently Hacked to Imitate Musk, Zuckerberg Voices" It told the story, covered b...
www.lflegal.com
April 17, 2025 at 12:31 PM
Great perspective from @lflegal.bsky.social on hacking audible pedestrian traffic signs
www.lflegal.com/2025/04/aps-...
www.lflegal.com/2025/04/aps-...
Louise Erdrich's "The Night Watchman"
“[I]f you should ever doubt that a series of dry words in a government document can shatter spirits and demolish lives, let this book erase that doubt....
“[I]f you should ever doubt that a series of dry words in a government document can shatter spirits and demolish lives, let this book erase that doubt....
March 23, 2025 at 6:00 PM
Louise Erdrich's "The Night Watchman"
“[I]f you should ever doubt that a series of dry words in a government document can shatter spirits and demolish lives, let this book erase that doubt....
“[I]f you should ever doubt that a series of dry words in a government document can shatter spirits and demolish lives, let this book erase that doubt....
Read this thread.
It brings me back to a party where I was quizzed about my work on cancer.gov as though it was a commercial website.
It brings me back to a party where I was quizzed about my work on cancer.gov as though it was a commercial website.
March 23, 2025 at 5:47 PM
Read this thread.
It brings me back to a party where I was quizzed about my work on cancer.gov as though it was a commercial website.
It brings me back to a party where I was quizzed about my work on cancer.gov as though it was a commercial website.
Raise your hand if you think it's a good use of a central government to....
- accurately report on the weather
- keep nuclear weapons safe
- make it easier to get passports and pay taxes
- combat an Ebola outbreak
- make it both easier and more secure to login
(just to name a few)
Oops. Too bad.
- accurately report on the weather
- keep nuclear weapons safe
- make it easier to get passports and pay taxes
- combat an Ebola outbreak
- make it both easier and more secure to login
(just to name a few)
Oops. Too bad.
March 2, 2025 at 6:48 PM
Raise your hand if you think it's a good use of a central government to....
- accurately report on the weather
- keep nuclear weapons safe
- make it easier to get passports and pay taxes
- combat an Ebola outbreak
- make it both easier and more secure to login
(just to name a few)
Oops. Too bad.
- accurately report on the weather
- keep nuclear weapons safe
- make it easier to get passports and pay taxes
- combat an Ebola outbreak
- make it both easier and more secure to login
(just to name a few)
Oops. Too bad.
Reposted by Whitney Q
18F was doing exactly the type of work that DOGE claims to want – yet we were eliminated shortly after midnight. Read our letter to the American people:
18f.org
18f.org
We're not done yet | 18F
18f.org
March 1, 2025 at 11:38 PM
18F was doing exactly the type of work that DOGE claims to want – yet we were eliminated shortly after midnight. Read our letter to the American people:
18f.org
18f.org
Reposted by Whitney Q
In today’s episode of #FixThrForms, @joelanman.bsky.social celebrates an idea we are both very proud of - and that took a surprisingly large amount of work by many folks to make happen.
Extra-large radio button and check box targets on GOV.UK. Quicker for everyone and more accessible.
Extra-large radio button and check box targets on GOV.UK. Quicker for everyone and more accessible.
One of the things I'm proud to have been involved with - great big radios and checkboxes on GOV.UK, in collaboration with @cjforms.bsky.social and others
designnotes.blog.gov.uk/2016/11/30/w...
designnotes.blog.gov.uk/2016/11/30/w...
We've updated the radios and checkboxes on GOV.UK
Last week we updated the styles for radio buttons and checkboxes on GOV.UK. This post explains why we’ve done this. Our old radios and checkboxes looked like this: The new ones look like this: We’ve r...
designnotes.blog.gov.uk
March 1, 2025 at 5:00 PM
In today’s episode of #FixThrForms, @joelanman.bsky.social celebrates an idea we are both very proud of - and that took a surprisingly large amount of work by many folks to make happen.
Extra-large radio button and check box targets on GOV.UK. Quicker for everyone and more accessible.
Extra-large radio button and check box targets on GOV.UK. Quicker for everyone and more accessible.
Reposted by Whitney Q
New, from me: Musk is not just destroying core government functions, he is also destroying the tech capacity of government.
The people with serious tech skills who care about fixing govt have been fired. Both 18F and the US Digital Service are gone.
donmoynihan.substack.com/p/skilled-te...
The people with serious tech skills who care about fixing govt have been fired. Both 18F and the US Digital Service are gone.
donmoynihan.substack.com/p/skilled-te...
Skilled technologists are being forced out of government
18F and USDS are gutted by DOGE
donmoynihan.substack.com
March 2, 2025 at 1:01 AM
New, from me: Musk is not just destroying core government functions, he is also destroying the tech capacity of government.
The people with serious tech skills who care about fixing govt have been fired. Both 18F and the US Digital Service are gone.
donmoynihan.substack.com/p/skilled-te...
The people with serious tech skills who care about fixing govt have been fired. Both 18F and the US Digital Service are gone.
donmoynihan.substack.com/p/skilled-te...
Reposted by Whitney Q
ProPublica spoke to about 150 people who had lived in homeless encampments when cities cleared them out in “sweeps.” We distributed notecards so people could tell us about the toll in their own words.
This is what they wrote.
This is what they wrote.
December 27, 2024 at 12:00 PM
ProPublica spoke to about 150 people who had lived in homeless encampments when cities cleared them out in “sweeps.” We distributed notecards so people could tell us about the toll in their own words.
This is what they wrote.
This is what they wrote.