Do you mention Little’s Law? I think it would be useful to get across the idea that for simple queues the long-run average number of patients in the system L = ρ / (1 - ρ), where ρ is the utilisation of the service. As ρ → 1 the queue “blows up”...

The idea that the problem can be tackled by actions everywhere else (to reduce demand) has been tested to death over the last decade of bad policy and has utterly failed...

In a very very good way

Crowding down = performance up

Totally agree. Looks great.

The RIE data from this week is very interesting.....

Agreed. The 'theory of flow' or 'the law of flow'? Would suggest 'the law of positive flow' but that goes against the argument that flow is binary 🤔

You are always going to need to explain it so why bother in the name 🤔

Maybe just the 'the barbershop theorum'?

Appreciate it 👍

Message me and we can chat over coffee ☕

Little less clinical at the moment so have more time

Plenty to fill you in on too....