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VKTR
@vktrnow.bsky.social
Covering the business of enterprise AI. Sister pub to CMSWire (customer experience) and Reworked (digital workplace). Get your free membership: https://www.vktr.com/membership/join-us/
How to Write Better Prompts: 9 Tips for More Accurate AI Outputs: Boost AI performance with these nine expert-backed prompt engineering techniques.
Continue reading... #aiupskilling #promptengineering
How to Write Better Prompts: 9 Tips for More Accurate AI Outputs
Boost AI performance with these nine expert-backed prompt engineering techniques. Continue reading...
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December 19, 2025 at 4:00 PM
A Single Outage Exposed How Fragile AI Infrastructure Really Is: A major AWS outage shows how deeply AI systems depend on the cloud — and how quickly enterprise operations can fail when a single provider goes down.
Continue reading... #aitechnology #enterpriseai
A Single Outage Exposed How Fragile AI Infrastructure Really Is
A major AWS outage shows how deeply AI systems depend on the cloud — and how quickly enterprise operations can fail when a single provider goes down. Continue reading...
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December 19, 2025 at 3:00 PM
To Fix AI Governance, Stop Building It Backwards: AI governance isn’t slowing companies down — building it backwards is. Speed comes from clean data, clear accountability and governance built in from day one.
Continue reading... #digitalworkplace #aiautomation
To Fix AI Governance, Stop Building It Backwards
AI governance isn’t slowing companies down — building it backwards is. Speed comes from clean data, clear accountability and governance built in from day one. Continue reading...
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December 19, 2025 at 3:00 PM
The Next CIO Imperative: Turning AI Chaos Into Competitive Clarity: With employees adopting AI faster than IT can regulate, CIOs must balance empowerment and control through smart, transparent governance.
Continue reading... #digitalworkplace #genai
The Next CIO Imperative: Turning AI Chaos Into Competitive Clarity
With employees adopting AI faster than IT can regulate, CIOs must balance empowerment and control through smart, transparent governance. Continue reading...
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December 18, 2025 at 4:00 PM
When Stars Guided Science & Soul: How Ancient Wisdom's Split Explains Our AI Confusion: The divorce between astronomy and astrology reveals why we're struggling to integrate AI with human wisdom.
Continue reading... #aidisruption #llms
When Stars Guided Science & Soul: How Ancient Wisdom's Split Explains Our AI Confusion
The divorce between astronomy and astrology reveals why we're struggling to integrate AI with human wisdom. Continue reading...
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December 18, 2025 at 3:00 PM
A Guide to Persona Prompting: Why Your AI Needs an Identity to Perform: Learn how persona prompting works, why it matters and how to give your AI the right identity.
Continue reading... #aiupskilling #promptengineering
A Guide to Persona Prompting: Why Your AI Needs an Identity to Perform
Learn how persona prompting works, why it matters and how to give your AI the right identity. Continue reading...
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December 18, 2025 at 3:00 PM
Ditch the AI Buffet: Enterprises Need a Guild, Not More Tools: Too many choices? An AI guild can help you streamline solutions and strengthen your tech stack.
Continue reading... #digitalworkplace #aiguild
Ditch the AI Buffet: Enterprises Need a Guild, Not More Tools
Too many choices? An AI guild can help you streamline solutions and strengthen your tech stack. Continue reading...
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December 17, 2025 at 4:00 PM
Is AI a New Holiday Shopping Trend? Here’s What Data Reveals: Consumers want AI convenience but don’t trust it yet. Here’s how brands can bridge the gap and win holiday shoppers in 2025.
Continue reading... #customerexperience #aichatbots
Is AI a New Holiday Shopping Trend? Here’s What Data Reveals
Consumers want AI convenience but don’t trust it yet. Here’s how brands can bridge the gap and win holiday shoppers in 2025. Continue reading...
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December 17, 2025 at 3:00 PM
Top 5 Agentic AI Courses & Certifications: Level up your agentic AI knowledge with these five courses. Learn how to build multi-agent workflows, establish a governance process and more.
Continue reading... #aiupskilling #aiagentorchestration
Top 5 Agentic AI Courses & Certifications
Level up your agentic AI knowledge with these five courses. Learn how to build multi-agent workflows, establish a governance process and more. Continue reading...
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December 17, 2025 at 3:00 PM
Gemini 3 Raises the Bar for AI: What It Means for CX and Marketing Leaders: Google’s newest model brings deeper reasoning, multimodal intelligence and agentic automation—resetting expectations for what AI delivers for CX.
Continue reading... #customerexperience #gemini
Gemini 3 Raises the Bar for AI: What It Means for CX and Marketing Leaders
Google’s newest model brings deeper reasoning, multimodal intelligence and agentic automation—resetting expectations for what AI delivers for CX. Continue reading...
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December 16, 2025 at 4:00 PM
Workato Launches EU Compliant Agentic AI Services: New offering makes core iPaaS features available in EU data centers with regional hosting and processing.
Continue reading... #digitalworkplace #governance
Workato Launches EU Compliant Agentic AI Services
New offering makes core iPaaS features available in EU data centers with regional hosting and processing. Continue reading...
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December 16, 2025 at 3:00 PM
Iterable Adds MCP Server to Agentic Marketing Suite: New MCP Server enables natural-language actions across Iterable's marketing and customer engagement workflows.
Continue reading... #digitalmarketing #iterable
Iterable Adds MCP Server to Agentic Marketing Suite
New MCP Server enables natural-language actions across Iterable's marketing and customer engagement workflows. Continue reading...
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December 16, 2025 at 3:00 PM
Your Science Fair Is Over. It's Time to Build the AI Factory: Enterprises must move beyond AI pilots to build true “AI factories” that integrate strategy, talent and workflows, transforming management, not just technology.
Continue reading... #leadership #aiorchestration
Your Science Fair Is Over. It's Time to Build the AI Factory
Enterprises must move beyond AI pilots to build true “AI factories” that integrate strategy, talent and workflows, transforming management, not just technology. Continue reading...
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December 15, 2025 at 4:01 PM
Vibe Coding: Reimagining Software Development for the Age of Agents: Vibe coding lets anyone be a developer — but it's not without its risks.
Continue reading... #aitechnology #llms
Vibe Coding: Reimagining Software Development for the Age of Agents
Vibe coding lets anyone be a developer — but it's not without its risks. Continue reading...
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December 15, 2025 at 3:00 PM
The Rise of AI as a Real-Time Coach in the Modern Contact Center: With real-time sentiment cues and escalation alerts, agents are never alone in tough customer interactions.
Continue reading... #contactcenter #aiincontactcenters
The Rise of AI as a Real-Time Coach in the Modern Contact Center
With real-time sentiment cues and escalation alerts, agents are never alone in tough customer interactions. Continue reading...
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December 15, 2025 at 3:00 PM
The 13-Minute Reality: New Study Says AI Isn’t Boosting Productivity (Yet): Everybody's using AI. So why isn't productivity budging?
Continue reading... #digitalworkplace #employeeproductivity
The 13-Minute Reality: New Study Says AI Isn’t Boosting Productivity (Yet)
Everybody's using AI. So why isn't productivity budging? Continue reading...
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December 12, 2025 at 4:00 PM
Workday Buys Low-Code AI Integration Platform Pipedream: HCM software giant expands AI capabilities with acquisition of integration platform featuring 3,000+ connectors.
Continue reading... #talentmanagement #hrtechnology
Workday Buys Low-Code AI Integration Platform Pipedream
HCM software giant expands AI capabilities with acquisition of integration platform featuring 3,000+ connectors. Continue reading...
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December 12, 2025 at 3:00 PM
Prompt Engineering: Techniques, Examples and Best Practices: Master prompt engineering with proven techniques, real-world examples and expert best practices.
Continue reading... #aiupskilling #llms
Prompt Engineering: Techniques, Examples and Best Practices
Master prompt engineering with proven techniques, real-world examples and expert best practices. Continue reading...
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December 12, 2025 at 3:00 PM
EU Proposes Major Rewrite of AI and GDPR Laws: Here's what's in the proposed "digital simplification" package, including targeted changes to the General Data Protection Regulation (GDPR).
Continue reading... #aiethicslawrisk #ailaws
EU Proposes Major Rewrite of AI and GDPR Laws
Here's what's in the proposed "digital simplification" package, including targeted changes to the General Data Protection Regulation (GDPR). Continue reading...
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December 11, 2025 at 4:01 PM
Parallel Launches FindAll API for Custom Web Datasets: Parallel's' new natural language query tool transforms web data into structured datasets for enterprise users.

Continue reading... #ainews #aisearchtools
Parallel Launches FindAll API for Custom Web Datasets
Parallel's' new natural language query tool transforms web data into structured datasets for enterprise users. Continue reading...
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December 11, 2025 at 3:00 PM
AI Interoperability Unlocks the Future of Hybrid Work: AI interoperability is reshaping hybrid work, breaking down silos, boosting meeting equity and creating smarter, more inclusive collaboration across platforms.
Continue reading... #digitalworkplace #digitalemployeeexperience
AI Interoperability Unlocks the Future of Hybrid Work
AI interoperability is reshaping hybrid work, breaking down silos, boosting meeting equity and creating smarter, more inclusive collaboration across platforms. Continue reading...
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December 11, 2025 at 3:00 PM
Google AI Mode Changes the Customer Journey — Your Content Strategy Must Too: AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of organic visibility.
Continue reading... #digitalmarketing #ai
Google AI Mode Changes the Customer Journey — Your Content Strategy Must Too
AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of organic visibility. Continue reading...
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December 10, 2025 at 4:00 PM
The Billion-Dollar AI Lab With No Website: Inside Project Prometheus: The Bezos-backed lab is pushing AI beyond software and screens.
Continue reading... #aimarket #ainews
The Billion-Dollar AI Lab With No Website: Inside Project Prometheus
The Bezos-backed lab is pushing AI beyond software and screens. Continue reading...
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December 10, 2025 at 3:01 PM
Criminals Don’t Need Crowbars Anymore — Just Chatbots: Smash and grab is out. Online fraud is in.
Continue reading... #ecommerce #organizedretailcrime
Criminals Don’t Need Crowbars Anymore — Just Chatbots
Smash and grab is out. Online fraud is in. Continue reading...
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December 10, 2025 at 3:00 PM
Ignite 2025 Shows Microsoft’s Full-Stack AI Ambition: Microsoft unveiled a flood of AI updates at Ignite 2025, from Agent 365 to new IQ layers, but it raises a familiar question — can enterprises keep up?
Continue reading... #digitalworkplace #aiagent
Ignite 2025 Shows Microsoft’s Full-Stack AI Ambition
Microsoft unveiled a flood of AI updates at Ignite 2025, from Agent 365 to new IQ layers, but it raises a familiar question — can enterprises keep up? Continue reading...
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December 9, 2025 at 4:00 PM