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VKTR
@vktrnow.bsky.social
Covering the business of enterprise AI. Sister pub to CMSWire (customer experience) and Reworked (digital workplace). Get your free membership: https://www.vktr.com/membership/join-us/
Your Science Fair Is Over. It's Time to Build the AI Factory: Enterprises must move beyond AI pilots to build true “AI factories” that integrate strategy, talent and workflows, transforming management, not just technology.
Continue reading... #leadership #aiorchestration
Your Science Fair Is Over. It's Time to Build the AI Factory
Enterprises must move beyond AI pilots to build true “AI factories” that integrate strategy, talent and workflows, transforming management, not just technology. Continue reading...
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December 15, 2025 at 4:01 PM
Vibe Coding: Reimagining Software Development for the Age of Agents: Vibe coding lets anyone be a developer — but it's not without its risks.
Continue reading... #aitechnology #llms
Vibe Coding: Reimagining Software Development for the Age of Agents
Vibe coding lets anyone be a developer — but it's not without its risks. Continue reading...
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December 15, 2025 at 3:00 PM
The Rise of AI as a Real-Time Coach in the Modern Contact Center: With real-time sentiment cues and escalation alerts, agents are never alone in tough customer interactions.
Continue reading... #contactcenter #aiincontactcenters
The Rise of AI as a Real-Time Coach in the Modern Contact Center
With real-time sentiment cues and escalation alerts, agents are never alone in tough customer interactions. Continue reading...
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December 15, 2025 at 3:00 PM
The 13-Minute Reality: New Study Says AI Isn’t Boosting Productivity (Yet): Everybody's using AI. So why isn't productivity budging?
Continue reading... #digitalworkplace #employeeproductivity
The 13-Minute Reality: New Study Says AI Isn’t Boosting Productivity (Yet)
Everybody's using AI. So why isn't productivity budging? Continue reading...
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December 12, 2025 at 4:00 PM
Workday Buys Low-Code AI Integration Platform Pipedream: HCM software giant expands AI capabilities with acquisition of integration platform featuring 3,000+ connectors.
Continue reading... #talentmanagement #hrtechnology
Workday Buys Low-Code AI Integration Platform Pipedream
HCM software giant expands AI capabilities with acquisition of integration platform featuring 3,000+ connectors. Continue reading...
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December 12, 2025 at 3:00 PM
Prompt Engineering: Techniques, Examples and Best Practices: Master prompt engineering with proven techniques, real-world examples and expert best practices.
Continue reading... #aiupskilling #llms
Prompt Engineering: Techniques, Examples and Best Practices
Master prompt engineering with proven techniques, real-world examples and expert best practices. Continue reading...
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December 12, 2025 at 3:00 PM
EU Proposes Major Rewrite of AI and GDPR Laws: Here's what's in the proposed "digital simplification" package, including targeted changes to the General Data Protection Regulation (GDPR).
Continue reading... #aiethicslawrisk #ailaws
EU Proposes Major Rewrite of AI and GDPR Laws
Here's what's in the proposed "digital simplification" package, including targeted changes to the General Data Protection Regulation (GDPR). Continue reading...
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December 11, 2025 at 4:01 PM
Parallel Launches FindAll API for Custom Web Datasets: Parallel's' new natural language query tool transforms web data into structured datasets for enterprise users.

Continue reading... #ainews #aisearchtools
Parallel Launches FindAll API for Custom Web Datasets
Parallel's' new natural language query tool transforms web data into structured datasets for enterprise users. Continue reading...
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December 11, 2025 at 3:00 PM
AI Interoperability Unlocks the Future of Hybrid Work: AI interoperability is reshaping hybrid work, breaking down silos, boosting meeting equity and creating smarter, more inclusive collaboration across platforms.
Continue reading... #digitalworkplace #digitalemployeeexperience
AI Interoperability Unlocks the Future of Hybrid Work
AI interoperability is reshaping hybrid work, breaking down silos, boosting meeting equity and creating smarter, more inclusive collaboration across platforms. Continue reading...
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December 11, 2025 at 3:00 PM
Google AI Mode Changes the Customer Journey — Your Content Strategy Must Too: AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of organic visibility.
Continue reading... #digitalmarketing #ai
Google AI Mode Changes the Customer Journey — Your Content Strategy Must Too
AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of organic visibility. Continue reading...
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December 10, 2025 at 4:00 PM
The Billion-Dollar AI Lab With No Website: Inside Project Prometheus: The Bezos-backed lab is pushing AI beyond software and screens.
Continue reading... #aimarket #ainews
The Billion-Dollar AI Lab With No Website: Inside Project Prometheus
The Bezos-backed lab is pushing AI beyond software and screens. Continue reading...
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December 10, 2025 at 3:01 PM
Criminals Don’t Need Crowbars Anymore — Just Chatbots: Smash and grab is out. Online fraud is in.
Continue reading... #ecommerce #organizedretailcrime
Criminals Don’t Need Crowbars Anymore — Just Chatbots
Smash and grab is out. Online fraud is in. Continue reading...
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December 10, 2025 at 3:00 PM
Ignite 2025 Shows Microsoft’s Full-Stack AI Ambition: Microsoft unveiled a flood of AI updates at Ignite 2025, from Agent 365 to new IQ layers, but it raises a familiar question — can enterprises keep up?
Continue reading... #digitalworkplace #aiagent
Ignite 2025 Shows Microsoft’s Full-Stack AI Ambition
Microsoft unveiled a flood of AI updates at Ignite 2025, from Agent 365 to new IQ layers, but it raises a familiar question — can enterprises keep up? Continue reading...
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December 9, 2025 at 4:00 PM
Snowflake Integrates NVIDIA CUDA-X Libraries for ML Speed: Snowflake adds native GPU acceleration to its machine learning platform, promising significant performance gains for enterprise AI workflows.
Continue reading... #ainews #ngrv
Snowflake Integrates NVIDIA CUDA-X Libraries for ML Speed
Snowflake adds native GPU acceleration to its machine learning platform, promising significant performance gains for enterprise AI workflows. Continue reading...
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December 9, 2025 at 3:00 PM
Better Data Means Better AI Across the Customer Journey: Data clarity leads to AI that actually works. CX teams can move from ambition to impact.
Continue reading... #customerexperience #ai
Better Data Means Better AI Across the Customer Journey
Data clarity leads to AI that actually works. CX teams can move from ambition to impact. Continue reading...
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December 9, 2025 at 3:00 PM
The Genius Machines Can’t Touch: Why Authenticity Is Becoming an Enterprise Safeguard: The human intelligence AI can’t touch.
Continue reading... #leadership #aileadership
The Genius Machines Can’t Touch: Why Authenticity Is Becoming an Enterprise Safeguard
The human intelligence AI can’t touch. Continue reading...
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December 8, 2025 at 4:01 PM
New Research Finds AI Poisoning Is Shockingly Easy to Pull Off: Experts have known for a long time that LLMs could be poisoned. New research from Anthropic shows just how easy it is.
Continue reading... #aiethicslawrisk #airisk
New Research Finds AI Poisoning Is Shockingly Easy to Pull Off
Experts have known for a long time that LLMs could be poisoned. New research from Anthropic shows just how easy it is. Continue reading...
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December 8, 2025 at 3:00 PM
The Next Marketing Stack: AI Agents + Model Context Protocol: MCP is the open standard that lets AI finally act across your stack. Here’s why marketers can’t ignore it.
Continue reading... #digitalmarketing #modelcontextprotocol
The Next Marketing Stack: AI Agents + Model Context Protocol
MCP is the open standard that lets AI finally act across your stack. Here’s why marketers can’t ignore it. Continue reading...
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December 8, 2025 at 3:00 PM
Builder.io Launches AI Agent to Connect Product, Design & Code: Builder.io introduces an AI agent designed to unify fragmented product development workflows.
Continue reading... #ainews #aiagent
Builder.io Launches AI Agent to Connect Product, Design & Code
Builder.io introduces an AI agent designed to unify fragmented product development workflows. Continue reading...
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December 5, 2025 at 4:00 PM
In the Age of AI, Marketing Is Product: The future belongs to the marketers who build — and the builders who market.
Continue reading... #digitalmarketing #aidisruption
In the Age of AI, Marketing Is Product
The future belongs to the marketers who build — and the builders who market. Continue reading...
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December 5, 2025 at 3:00 PM
OpenAI, The ‘Bailout,' and the Likely Path Forward: It's the largest private company of all time, and every executive utterance matters more. Welcome to OpenAI's new normal.
Continue reading... #digitalexperience #openai
OpenAI, The ‘Bailout,' and the Likely Path Forward
It's the largest private company of all time, and every executive utterance matters more. Welcome to OpenAI's new normal. Continue reading...
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December 5, 2025 at 3:00 PM
The CX Cost of AI-Washing: Lost Trust, Bad Data, Real Risks: Real AI requires real data. Learn how to spot AI-washing before it damages customer satisfaction and credibility.
Continue reading... #customerexperience #customertrust
The CX Cost of AI-Washing: Lost Trust, Bad Data, Real Risks
Real AI requires real data. Learn how to spot AI-washing before it damages customer satisfaction and credibility. Continue reading...
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December 4, 2025 at 4:00 PM
The Model T of Healthcare Robots Has Arrived. Is Your Business Still Building Horse-Drawn Carriages?: Humanoid robots are already popping up in factories. Hospitals are next.

Continue reading... #aitechnology #robotics
The Model T of Healthcare Robots Has Arrived. Is Your Business Still Building Horse-Drawn Carriages?
Humanoid robots are already popping up in factories. Hospitals are next. Continue reading...
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December 4, 2025 at 3:00 PM
Freshworks Adds AI Tools to Reduce CX Complexity Boost Support: Freshdesk platform update introduces unified workspace and industry-specific AI agents to streamline customer service operations.
Continue reading... #customerexperience #ngrv
Freshworks Adds AI Tools to Reduce CX Complexity Boost Support
Freshdesk platform update introduces unified workspace and industry-specific AI agents to streamline customer service operations. Continue reading...
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December 4, 2025 at 3:00 PM
AI’s Sameness Problem; Marketers, Here's Looking at You: When almost all AI generated content looks alike, the novelty wears off fast.
Continue reading... #digitalexperience #aigeneratedcontent
AI’s Sameness Problem; Marketers, Here's Looking at You
When almost all AI generated content looks alike, the novelty wears off fast. Continue reading...
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December 3, 2025 at 4:01 PM