The Institute of General Practice Management
@theigpm.bsky.social
The representative body for all Managers working in Primary Care in the UK.
We're running a survey on your CQC experiences as Managers in Practice.
Please do take the time to share, to enable us to take this back to the CQC and look at how we can further support you.
practiceindex.co.uk/gp/blog/igpm...
Please do take the time to share, to enable us to take this back to the CQC and look at how we can further support you.
practiceindex.co.uk/gp/blog/igpm...
IGPM CQC survey 2025
This year, at the Institute of General Practice Management (IGPM), we’ve been increasingly hearing from members around England about their experiences of CQC inspections. It got us thinking. There see...
practiceindex.co.uk
November 14, 2025 at 12:24 PM
We're running a survey on your CQC experiences as Managers in Practice.
Please do take the time to share, to enable us to take this back to the CQC and look at how we can further support you.
practiceindex.co.uk/gp/blog/igpm...
Please do take the time to share, to enable us to take this back to the CQC and look at how we can further support you.
practiceindex.co.uk/gp/blog/igpm...
On #WorldKindnessDay it's a great time to revisit our #IfIDie campaign.
Share with your practice teams, on your waiting room screens and your websites to remind patients of the important role of your reception staff, and how kindness counts.
#BeKind
youtu.be/hAM3fSDq9kA?...
Share with your practice teams, on your waiting room screens and your websites to remind patients of the important role of your reception staff, and how kindness counts.
#BeKind
youtu.be/hAM3fSDq9kA?...
If I die it will be your fault
YouTube video by IGPM (Institute of General Practice Management)
youtu.be
November 13, 2025 at 11:02 AM
On #WorldKindnessDay it's a great time to revisit our #IfIDie campaign.
Share with your practice teams, on your waiting room screens and your websites to remind patients of the important role of your reception staff, and how kindness counts.
#BeKind
youtu.be/hAM3fSDq9kA?...
Share with your practice teams, on your waiting room screens and your websites to remind patients of the important role of your reception staff, and how kindness counts.
#BeKind
youtu.be/hAM3fSDq9kA?...
On this Remembrance Day, we remember those who gave their today, for our tomorrow. #NeverForget #wewillrememberthem
youtu.be/ZeGwaiKf9eY
youtu.be/ZeGwaiKf9eY
Veteran Friendly Practices - IGPM webinar November 2023
YouTube video by IGPM (Institute of General Practice Management)
youtu.be
November 9, 2025 at 11:09 AM
On this Remembrance Day, we remember those who gave their today, for our tomorrow. #NeverForget #wewillrememberthem
youtu.be/ZeGwaiKf9eY
youtu.be/ZeGwaiKf9eY
During #StressAwarenessWeek there has never been a better time to share our campaign - "The Call They Just Took...". Everyone deserves to feel safe and treated with respect at work. Our reception staff are here to help.
youtu.be/XrlETspRMlA?...
youtu.be/XrlETspRMlA?...
The Call I Just Took
YouTube video by IGPM (Institute of General Practice Management)
youtu.be
November 5, 2025 at 1:54 PM
During #StressAwarenessWeek there has never been a better time to share our campaign - "The Call They Just Took...". Everyone deserves to feel safe and treated with respect at work. Our reception staff are here to help.
youtu.be/XrlETspRMlA?...
youtu.be/XrlETspRMlA?...
Take the next steps toward accreditation —sign up for the next cohort today. Email info@igpm.org.uk to register.
November 4, 2025 at 7:52 AM
Take the next steps toward accreditation —sign up for the next cohort today. Email info@igpm.org.uk to register.
We're here to represent your voice, as managers in general practice, join us to help us continue the conversation www.igpm.org.uk/membership
October 17, 2025 at 7:16 AM
We're here to represent your voice, as managers in general practice, join us to help us continue the conversation www.igpm.org.uk/membership
Ahead of #NationalComingOutDay tomorrow, we're delighted to launch a new resource for our members. Email info@igpm.org.uk for your copy. practiceindex.co.uk/gp/blog/nati...
October 10, 2025 at 9:17 AM
Ahead of #NationalComingOutDay tomorrow, we're delighted to launch a new resource for our members. Email info@igpm.org.uk for your copy. practiceindex.co.uk/gp/blog/nati...
Response to the contract requirements proposal for 1st October 2025.
September 11, 2025 at 12:24 PM
Response to the contract requirements proposal for 1st October 2025.
If you're interested in signing up for our finance webinar, please email info@igpm.org.uk. If you're not already a member, and would like to join, please sign up here www.igpm.org.uk/membership
August 15, 2025 at 10:48 AM
If you're interested in signing up for our finance webinar, please email info@igpm.org.uk. If you're not already a member, and would like to join, please sign up here www.igpm.org.uk/membership
We're looking forward to sharing our new website with you soon!
August 12, 2025 at 1:34 PM
We're looking forward to sharing our new website with you soon!
Response to the Government's NHS Managers Regulation Outcome.
August 5, 2025 at 8:05 AM
Response to the Government's NHS Managers Regulation Outcome.
Response to 25th July LMC update and contract negotiation.
July 31, 2025 at 8:33 AM
Response to 25th July LMC update and contract negotiation.
If you're not already a member, join us today to increase our voice www.igpm.org.uk
July 22, 2025 at 7:18 AM
If you're not already a member, join us today to increase our voice www.igpm.org.uk
IGPM response to the ten year plan.
youtu.be/7Y6ZMMkSf7M
youtu.be/7Y6ZMMkSf7M
IGPM response to the ten year plan
YouTube video by IGPM (Institute of General Practice Management)
youtu.be
July 3, 2025 at 5:40 PM
IGPM response to the ten year plan.
youtu.be/7Y6ZMMkSf7M
youtu.be/7Y6ZMMkSf7M
Will you be next? www.igpm.org.uk/accreditation
July 2, 2025 at 10:11 AM
Will you be next? www.igpm.org.uk/accreditation
IGPM statement on vaccine uptake.
July 1, 2025 at 8:27 AM
IGPM statement on vaccine uptake.
Wednesday 25th June at 12.30pm - IGPM member webinar
Join Kay Keane for an insight into improving your practice communications! Email info@igpm.org.uk for a place.
Join Kay Keane for an insight into improving your practice communications! Email info@igpm.org.uk for a place.
June 17, 2025 at 2:20 PM
Wednesday 25th June at 12.30pm - IGPM member webinar
Join Kay Keane for an insight into improving your practice communications! Email info@igpm.org.uk for a place.
Join Kay Keane for an insight into improving your practice communications! Email info@igpm.org.uk for a place.
Director Robyn and Regional Representative Tracey joined the Ockham Healthcare and Practice Index podcast this month to talk about our campaign "The call they just took". practiceindex.co.uk/gp/blog/the-...
The changing role of the GP Receptionist - By Ben Gowland
There are few roles in general practice that have changed as much as that of the Receptionist in recent years. Unfortunately, there’s very little public understanding of these changes, and this has ju...
practiceindex.co.uk
June 13, 2025 at 9:03 AM
Director Robyn and Regional Representative Tracey joined the Ockham Healthcare and Practice Index podcast this month to talk about our campaign "The call they just took". practiceindex.co.uk/gp/blog/the-...
Come and visit Sam, our Membership Officer, to find out more about how you can benefit from being an IGPM member at #ManagementinPracticeBirmingham today!
June 10, 2025 at 8:47 AM
Come and visit Sam, our Membership Officer, to find out more about how you can benefit from being an IGPM member at #ManagementinPracticeBirmingham today!
Director Ceri is in the Chair seat today at Management in Practice in Birmingham!
June 10, 2025 at 8:26 AM
Director Ceri is in the Chair seat today at Management in Practice in Birmingham!
#LonelinessAwarenessWeek We know being a Manager in practice can be incredibly lonely, and that's why we created our IGPM WhatsApp groups. Exclusively for members - they're a place to share, discuss, support & even laugh. You're never on your own with our WhatsApp groups. www.igpm.org.uk/membership
June 9, 2025 at 9:51 AM
#LonelinessAwarenessWeek We know being a Manager in practice can be incredibly lonely, and that's why we created our IGPM WhatsApp groups. Exclusively for members - they're a place to share, discuss, support & even laugh. You're never on your own with our WhatsApp groups. www.igpm.org.uk/membership
Director @kaykeane.bsky.social is ready to welcome you to Management in Practice Manchester for a fantastic stream of content. Pop over and say hi during the breaks! #MIP #ManagementinPractice #Manchester
June 4, 2025 at 8:25 AM
Director @kaykeane.bsky.social is ready to welcome you to Management in Practice Manchester for a fantastic stream of content. Pop over and say hi during the breaks! #MIP #ManagementinPractice #Manchester
We're at Management in Practice in Manchester today, looking forward to meeting our members! #MIP #Manchester #ManagementinPractice
June 4, 2025 at 8:24 AM
We're at Management in Practice in Manchester today, looking forward to meeting our members! #MIP #Manchester #ManagementinPractice
Listen to our latest podcast to hear from the three new IGPM Directors! Hear about their practice management journey, and why they are so passionate about the IGPM! podcasts.apple.com/gb/podcast/e...
Episode 15 - Meet the new IGPM directors
Podcast Episode · 10 Hats - The Institute of General Practice Management Podcast · 02/06/2025 · 27m
podcasts.apple.com
June 3, 2025 at 7:53 AM
Listen to our latest podcast to hear from the three new IGPM Directors! Hear about their practice management journey, and why they are so passionate about the IGPM! podcasts.apple.com/gb/podcast/e...
Happy Pride Month!
June 1, 2025 at 8:38 AM
Happy Pride Month!