Amy Noss
@theamynoss.bsky.social
Senior content designer creating UK GOV service content @Kainos. Ex GDS. Cats, coffee and content strategies ❤️. Spain, Spanish and South America 👌.
Reposted by Amy Noss
You need to know why you are asking questions, and communicate it to the user.
If you don't know why you're asking, you probably shouldn't be collecting that info.
Try using these questions (a question protocol) before you start designing: www.gov.uk/service-manu...
If you don't know why you're asking, you probably shouldn't be collecting that info.
Try using these questions (a question protocol) before you start designing: www.gov.uk/service-manu...
Structuring forms - Service Manual - GOV.UK
GOV.UK
How to structure online forms.
www.gov.uk
September 19, 2024 at 5:00 PM
You need to know why you are asking questions, and communicate it to the user.
If you don't know why you're asking, you probably shouldn't be collecting that info.
Try using these questions (a question protocol) before you start designing: www.gov.uk/service-manu...
If you don't know why you're asking, you probably shouldn't be collecting that info.
Try using these questions (a question protocol) before you start designing: www.gov.uk/service-manu...
The theme of my week is this: yes I can write you those words. But, with no plan for figuring out what you need me to write or who will maintain my words afterwards, I’m pretty reluctant. What’s the theme of yours? #UserNeeds
September 19, 2024 at 12:22 PM
The theme of my week is this: yes I can write you those words. But, with no plan for figuring out what you need me to write or who will maintain my words afterwards, I’m pretty reluctant. What’s the theme of yours? #UserNeeds
Reposted by Amy Noss
Heads up, if you're on Linkedin you've been automatically opted in for generative ai training - on everything you have ever posted, including personal data!
Opt out: www.linkedin.com/mypreference...
Opt out: www.linkedin.com/mypreference...
September 18, 2024 at 4:26 PM
Heads up, if you're on Linkedin you've been automatically opted in for generative ai training - on everything you have ever posted, including personal data!
Opt out: www.linkedin.com/mypreference...
Opt out: www.linkedin.com/mypreference...
Reposted by Amy Noss
Great post on content maintenance - highlights:
- improve or delete? Search volume and traffic thresholds
- fact checking and risk: subject expert content checks every 12 months, if it hits 18 months without a check it's removed
medium.com/content-at-s...
#ContentDesign
- improve or delete? Search volume and traffic thresholds
- fact checking and risk: subject expert content checks every 12 months, if it hits 18 months without a check it's removed
medium.com/content-at-s...
#ContentDesign
How we improve content
Content design does not stop once the page is published!
medium.com
August 27, 2024 at 9:09 AM
Great post on content maintenance - highlights:
- improve or delete? Search volume and traffic thresholds
- fact checking and risk: subject expert content checks every 12 months, if it hits 18 months without a check it's removed
medium.com/content-at-s...
#ContentDesign
- improve or delete? Search volume and traffic thresholds
- fact checking and risk: subject expert content checks every 12 months, if it hits 18 months without a check it's removed
medium.com/content-at-s...
#ContentDesign
Reposted by Amy Noss
From the CDL blog.
'5 reasons for content design in services' by our founder, Sarah Winters.
'5 reasons for content design in services' by our founder, Sarah Winters.
5 reasons for content design in services
We have lots of ways of describing the content we put into interactive services. Whatever you call it, here’s 5 reasons why it’s important for service design.
buff.ly
September 2, 2024 at 7:00 AM
From the CDL blog.
'5 reasons for content design in services' by our founder, Sarah Winters.
'5 reasons for content design in services' by our founder, Sarah Winters.
Hmm so let‘s see what this is all about then and where the content folk are… #ContentDesign
October 31, 2023 at 4:53 PM
Hmm so let‘s see what this is all about then and where the content folk are… #ContentDesign