StepChange
banner
stepchange.bsky.social
StepChange
@stepchange.bsky.social
We're StepChange, the UK's largest provider of free, online debt advice 24/7. Debt happens. Let's deal with it.

www.stepchange.org
Plus so much more. To get involved, please use our hashtag #DebtAwarenessWeek! By sharing experiences, we can raise awareness of debt help and support others with their debt and money worries. (5/5)
March 24, 2025 at 11:49 AM
Today, we’re launching our latest policy report ‘Too close to home’, which explores StepChange debt advice clients’ experiences of coerced debt.​​

Read the report here: stepchange.org/policy-and-r...
March 3, 2025 at 12:05 PM
Our client data shows a concerning 82% rise in average mortgage arrears year on year. While the fall in interest rates will offer some reassurance to homeowners today, it’s clear that some households are still at risk of long-term financial hardship.

Read more: www.stepchange.org/media-centre...
February 6, 2025 at 12:02 PM
🏆 Excellence in customer service isn't just a goal at StepChange - it's our daily commitment. That's why receiving the Feefo 2025 Platinum Trusted Service Award means so much to us! To our customers: thank you for your trust, and feedback on Feefo.
January 30, 2025 at 1:54 PM
Working with Luke Charters MP, we've written to Sarah Sackman KC MP as part of our campaign to see bailiffs regulated.

We know all too well the impact enforcement action has on the most vulnerable and we need to see the Government act 🤝
January 24, 2025 at 11:40 AM
That’s why, alongside sector partners, we’ve written to Former Lord Chancellor David Gauke, who’s chairing an Independent Sentencing Review, urging him to set in motion plans to revoke this outdated sanction once and for all.
See our letter below. Let's campaign for change 👇
January 23, 2025 at 1:47 PM
Our latest Scottish client data shows a worrying rise in the proportion of clients struggling with mortgage costs, energy bills & council tax.
January 21, 2025 at 9:25 AM
Our online debt advice service is available 24/7 at stepchange.org, but if you need to speak to us over the festive period, you can find out when we're available below.

Today our phonelines are open as usual, and open tomorrow until 6pm 😌

We're here if you need us.
December 30, 2024 at 11:10 AM
🎄 Our opening times over the festive period 👇

Our online debt advice service is available 24/7 at www.stepchange.org, but if you need to speak to us over the festive period, you can find out when we're available below.
December 23, 2024 at 8:52 AM
Yesterday, we launched our latest client insights report ‘Debt’s early grip: The challenges facing young adults.'

The financial difficulties facing 18-24 year olds paints a worrying picture for both StepChange clients and young adults in the wider population...
November 28, 2024 at 4:48 PM