Stefan Jooss
@stefan-jooss.bsky.social
Associate Professor of Management, UQ Business School, The University of Queensland; Researching #HR #talent #globalmobility #futureofwork.
How is #AI reshaping frontline #service work? Our new #openaccess article in the Journal of Service Management explores exactly this: “Artificial intelligence and work design: implications for frontline service employees and future research.” doi.org/10.1108/JOSM...
Artificial intelligence and work design: implications for frontline service employees and future research
Purpose. We examine the impact of artificial intelligence (AI) on the work characteristics of frontline service employees and consider implications for their roles and future research.Design/methodolo...
doi.org
November 26, 2025 at 9:11 AM
How is #AI reshaping frontline #service work? Our new #openaccess article in the Journal of Service Management explores exactly this: “Artificial intelligence and work design: implications for frontline service employees and future research.” doi.org/10.1108/JOSM...
Reposted by Stefan Jooss
How to Foster #TalentManagement Champions sloanreview.mit.edu/article/how-... #HR #HCM #HRM #HumanResources #OrgDev #leadership
How to Foster Talent Management Champions
Five research-backed interventions can help leaders deepen their commitment to managing talent.
sloanreview.mit.edu
September 15, 2025 at 9:12 AM
How to Foster #TalentManagement Champions sloanreview.mit.edu/article/how-... #HR #HCM #HRM #HumanResources #OrgDev #leadership
Delighted to see our paper on how to foster talent management champions published in @mitsmr.bsky.social w/ @amcdonnellhrm.bsky.social & Agnieszka Skuza. #talentmanagement #research @ucc.ie and The University of Queensland. sloanreview.mit.edu/article/how-...
How to Foster Talent Management Champions
Five research-backed interventions can help leaders deepen their commitment to managing talent.
sloanreview.mit.edu
September 9, 2025 at 12:25 PM
Delighted to see our paper on how to foster talent management champions published in @mitsmr.bsky.social w/ @amcdonnellhrm.bsky.social & Agnieszka Skuza. #talentmanagement #research @ucc.ie and The University of Queensland. sloanreview.mit.edu/article/how-...
Reposted by Stefan Jooss
A much needed inquiry into important issues affecting workers in the gig economy - doi.org/10.1111/1748...
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism
This systematic review investigates why and how platform workers express voice in a context where institutional and organisational voice mechanisms and representation structures are lacking or absent....
doi.org
January 13, 2025 at 10:59 AM
A much needed inquiry into important issues affecting workers in the gig economy - doi.org/10.1111/1748...
Reposted by Stefan Jooss
Fantastic research @prakritidasgupta.bsky.social reviewing the mass of literature on platform work resistance - a great resource for future research
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism
onlinelibrary.wiley.com/doi/10.1111/...
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism
onlinelibrary.wiley.com/doi/10.1111/...
January 9, 2025 at 12:48 PM
Fantastic research @prakritidasgupta.bsky.social reviewing the mass of literature on platform work resistance - a great resource for future research
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism
onlinelibrary.wiley.com/doi/10.1111/...
A Systematic Review on Worker Voice in the Platform Economy: The Constitution of a Grassroots Voice Mechanism
onlinelibrary.wiley.com/doi/10.1111/...
Reposted by Stefan Jooss
Want to learn how the social relations of platform work shape workers’ acts of resistance then have a read of our #openaccess paper www.tandfonline.com/doi/full/10.... @prakritidasgupta.bsky.social
Social relations and worker resistance in the platform economy: towards a future research agenda
This paper examines how the social relations of platform work shape workers’ acts of resistance. We critically discuss the broad spectrum of resistance approaches employed by platform workers, brin...
www.tandfonline.com
June 16, 2025 at 10:05 PM
Want to learn how the social relations of platform work shape workers’ acts of resistance then have a read of our #openaccess paper www.tandfonline.com/doi/full/10.... @prakritidasgupta.bsky.social
Reposted by Stefan Jooss
Our #openaccess paper has now been included into an issue Volume 30(3) that looks at power relations in the digital economy.
Want to learn how the social relations of platform work shape workers’ acts of resistance then have a read of our #openaccess paper www.tandfonline.com/doi/full/10.... @prakritidasgupta.bsky.social
Social relations and worker resistance in the platform economy: towards a future research agenda
This paper examines how the social relations of platform work shape workers’ acts of resistance. We critically discuss the broad spectrum of resistance approaches employed by platform workers, brin...
www.tandfonline.com
June 17, 2025 at 10:27 AM
Our #openaccess paper has now been included into an issue Volume 30(3) that looks at power relations in the digital economy.
Reposted by Stefan Jooss
A skills‐matching perspective on talent management: Developing strategic agility - Jooss - 2024 - Human Resource Management - Wiley Online Library onlinelibrary.wiley.com/doi/full/10....
A skills‐matching perspective on talent management: Developing strategic agility
Despite two decades of evolution as an area of research and practice, talent management faces ongoing criticism for being overly static in its approach, offering little in terms of enabling strategic...
onlinelibrary.wiley.com
July 16, 2025 at 6:30 PM
A skills‐matching perspective on talent management: Developing strategic agility - Jooss - 2024 - Human Resource Management - Wiley Online Library onlinelibrary.wiley.com/doi/full/10....