Scottish and Southern Electricity Networks
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Scottish and Southern Electricity Networks
@ssencommunity.bsky.social
We deliver electricity to over 3.9m homes & businesses in northern Scotland & central southern England.

This channel is not monitored 24/7, please call 105 for emergencies.

https://www.ssen.co.uk/
🗣️ Help is available in your language.

⚡ Our free Priority Services offer support in over 200 languages - helping you and your family stay safe and informed during a power cut.

💙 ssen.co.uk/ready
November 11, 2025 at 11:00 AM
💙 Have you planned for a power cut?

Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off.

👉 Learn more: ssen.co.uk/jenni
November 3, 2025 at 5:02 PM
🌳 We’re hiring Arborists!

Our teams help protect the power network by keeping trees safely away from overhead lines.

💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.

👉 careers.sse.com/arborist-roles
October 24, 2025 at 8:00 AM
💬 We’ve teamed up with Asha - a Deaf paediatric nurse and advocate - to share why Priority Services matter to her.

⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.

👉 Find out more: ssen.co.uk/care
October 22, 2025 at 9:02 AM
⚡ Head of Customer Ops Nik Wheeler with a progress report for you on our huge operation to reconnect you, and fix the damage caused by Storm Amy. We've already reconnected more than two thirds of households who lost power, and a massive push again today to get even more back on.
October 5, 2025 at 8:39 AM
Out in Fortrose today, our teams joined engineers and arborists to assess the impact of Storm Amy. They explain what’s involved in fixing damage and reconnecting customers. #StormAmy #PowerCut
October 4, 2025 at 3:08 PM
⚡Storm Amy has caused considerable disruption to power supplies in the north of Scotland, with winds over 100mph.

💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.

🎥Hear more from our Head of Customer Ops, Nik Wheeler:
October 4, 2025 at 10:26 AM
🌧️ With #StormAmy here, our Contact Centres have extra staff to answer calls & log faults quickly. Megan explains how we’re here 24/7, 365 days a year.

⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
October 3, 2025 at 6:00 PM
🔋 Charge your phone
🔦 Keep a torch handy
📞 Save 105 in your phone

Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare
October 3, 2025 at 11:01 AM
🎥 We caught up with Nik Wheeler, our Head of Operations for the north of Scotland, earlier this morning to learn more about our preparations for #StormAmy, the latest forecast and how the weather can impact our ability to safely carry out repairs.
October 3, 2025 at 10:36 AM
⚡ Need to contact us during a power cut? With #StormAmy approaching, here’s how 24/7 ⬇️

📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X
October 3, 2025 at 8:35 AM
🖥️ Paul Murray, our Systems Operations Manager, explains why Control Rooms watch the weather 24/7. With #StormAmy on the way, early action keeps engineers, support teams & customers ready.

⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
October 2, 2025 at 6:02 PM
⚠️ #StormAmy is on the way; and we're now at Yellow Alert in the north of Scotland. This means we're taking extra steps to ensure we're ready to respond ahead of this period of severe weather at the weekend.

📺Here's our Head of Control, Brian Morrisey, to tell you more.

🔗ssen.co.uk/storm
October 1, 2025 at 12:45 PM
💬 We understand everyone communicates in different ways, and we’re here to make sure you can always get in touch with us in the way that works best for you.

🔗 Learn more and join today: ssen.co.uk/support
September 23, 2025 at 10:01 AM
Our DSO Autumn Series is proving to be a brilliant way to engage with stakeholders and customers, providing us with invaluable feedback. Our North of Scotland Control Room recently opened its doors to our DSO guests, and we’ve produced this short video so you too can get a glimpse behind the scenes.
September 18, 2025 at 11:00 AM
🤝 Meet Jenny, our Support Technician in our Flexible Solutions Team. She keeps a close eye on Active Network Management, supporting customers and ensuring issues are resolved quickly and safely.

Learn more: ssen.co.uk/anm
September 16, 2025 at 9:01 AM
🎥 We've teamed up with Nina Tame to share her perspective on why Priority Services matter to her.

⚡ Our free Priority Services are here to provide extra help if you, or someone you care for, would find a power cut worrying or difficult.

🔗 Find out more and join for free today: ssen.co.uk/care
September 12, 2025 at 3:06 PM