Scottish and Southern Electricity Networks
@ssencommunity.bsky.social
We deliver electricity to over 3.9m homes & businesses in northern Scotland & central southern England.
This channel is not monitored 24/7, please call 105 for emergencies.
https://www.ssen.co.uk/
This channel is not monitored 24/7, please call 105 for emergencies.
https://www.ssen.co.uk/
🗣️ Help is available in your language.
⚡ Our free Priority Services offer support in over 200 languages - helping you and your family stay safe and informed during a power cut.
💙 ssen.co.uk/ready
⚡ Our free Priority Services offer support in over 200 languages - helping you and your family stay safe and informed during a power cut.
💙 ssen.co.uk/ready
November 11, 2025 at 11:00 AM
🗣️ Help is available in your language.
⚡ Our free Priority Services offer support in over 200 languages - helping you and your family stay safe and informed during a power cut.
💙 ssen.co.uk/ready
⚡ Our free Priority Services offer support in over 200 languages - helping you and your family stay safe and informed during a power cut.
💙 ssen.co.uk/ready
Extra support when you need it most.
We offer free help tailored to you - including updates and advice in your language.
Find out more and sign up for free: ssen.co.uk/ready
We offer free help tailored to you - including updates and advice in your language.
Find out more and sign up for free: ssen.co.uk/ready
November 10, 2025 at 4:59 PM
Extra support when you need it most.
We offer free help tailored to you - including updates and advice in your language.
Find out more and sign up for free: ssen.co.uk/ready
We offer free help tailored to you - including updates and advice in your language.
Find out more and sign up for free: ssen.co.uk/ready
💬 Your experience can help others.
👂 Have you used our BSL interpreter service or received support as a deaf or hard of hearing customer?
Share your story below - it could help someone feel confident about signing up for our free Priority Services.
💙 Let’s support our community together.
👂 Have you used our BSL interpreter service or received support as a deaf or hard of hearing customer?
Share your story below - it could help someone feel confident about signing up for our free Priority Services.
💙 Let’s support our community together.
November 6, 2025 at 10:59 AM
💬 Your experience can help others.
👂 Have you used our BSL interpreter service or received support as a deaf or hard of hearing customer?
Share your story below - it could help someone feel confident about signing up for our free Priority Services.
💙 Let’s support our community together.
👂 Have you used our BSL interpreter service or received support as a deaf or hard of hearing customer?
Share your story below - it could help someone feel confident about signing up for our free Priority Services.
💙 Let’s support our community together.
💙 Have you planned for a power cut?
Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off.
👉 Learn more: ssen.co.uk/jenni
Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off.
👉 Learn more: ssen.co.uk/jenni
November 3, 2025 at 5:02 PM
💙 Have you planned for a power cut?
Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off.
👉 Learn more: ssen.co.uk/jenni
Chronically Jenni shares her top 5 reasons for joining our free Priority Services, helping anyone with chronic illness or disability feel prepared and supported when the power goes off.
👉 Learn more: ssen.co.uk/jenni
🌳 We’re hiring Arborists!
Our teams help protect the power network by keeping trees safely away from overhead lines.
💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.
👉 careers.sse.com/arborist-roles
Our teams help protect the power network by keeping trees safely away from overhead lines.
💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.
👉 careers.sse.com/arborist-roles
October 24, 2025 at 8:00 AM
🌳 We’re hiring Arborists!
Our teams help protect the power network by keeping trees safely away from overhead lines.
💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.
👉 careers.sse.com/arborist-roles
Our teams help protect the power network by keeping trees safely away from overhead lines.
💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.
👉 careers.sse.com/arborist-roles
👂 Worried about a relative who’s hard of hearing?
💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts.
👉 Sign up for free: ssen.co.uk/support
💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts.
👉 Sign up for free: ssen.co.uk/support
October 23, 2025 at 2:00 PM
👂 Worried about a relative who’s hard of hearing?
💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts.
👉 Sign up for free: ssen.co.uk/support
💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts.
👉 Sign up for free: ssen.co.uk/support
💬 We’ve teamed up with Asha - a Deaf paediatric nurse and advocate - to share why Priority Services matter to her.
⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.
👉 Find out more: ssen.co.uk/care
⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.
👉 Find out more: ssen.co.uk/care
October 22, 2025 at 9:02 AM
💬 We’ve teamed up with Asha - a Deaf paediatric nurse and advocate - to share why Priority Services matter to her.
⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.
👉 Find out more: ssen.co.uk/care
⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.
👉 Find out more: ssen.co.uk/care
Do you have a friend or family member with a disability who might find a power cut worrying or difficult?
They can sign up to our free Priority Services - or you can register on their behalf.
Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care
They can sign up to our free Priority Services - or you can register on their behalf.
Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care
October 14, 2025 at 12:00 PM
Do you have a friend or family member with a disability who might find a power cut worrying or difficult?
They can sign up to our free Priority Services - or you can register on their behalf.
Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care
They can sign up to our free Priority Services - or you can register on their behalf.
Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care
⚡ Head of Customer Ops Nik Wheeler with a progress report for you on our huge operation to reconnect you, and fix the damage caused by Storm Amy. We've already reconnected more than two thirds of households who lost power, and a massive push again today to get even more back on.
October 5, 2025 at 8:39 AM
⚡ Head of Customer Ops Nik Wheeler with a progress report for you on our huge operation to reconnect you, and fix the damage caused by Storm Amy. We've already reconnected more than two thirds of households who lost power, and a massive push again today to get even more back on.
⚡Storm Amy has caused considerable disruption to power supplies in the north of Scotland, with winds over 100mph.
💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.
🎥Hear more from our Head of Customer Ops, Nik Wheeler:
💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.
🎥Hear more from our Head of Customer Ops, Nik Wheeler:
October 4, 2025 at 10:26 AM
⚡Storm Amy has caused considerable disruption to power supplies in the north of Scotland, with winds over 100mph.
💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.
🎥Hear more from our Head of Customer Ops, Nik Wheeler:
💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.
🎥Hear more from our Head of Customer Ops, Nik Wheeler:
🌧️ With #StormAmy here, our Contact Centres have extra staff to answer calls & log faults quickly. Megan explains how we’re here 24/7, 365 days a year.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
October 3, 2025 at 6:00 PM
🌧️ With #StormAmy here, our Contact Centres have extra staff to answer calls & log faults quickly. Megan explains how we’re here 24/7, 365 days a year.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
🔋 Charge your phone
🔦 Keep a torch handy
📞 Save 105 in your phone
Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare
🔦 Keep a torch handy
📞 Save 105 in your phone
Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare
October 3, 2025 at 11:01 AM
🔋 Charge your phone
🔦 Keep a torch handy
📞 Save 105 in your phone
Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare
🔦 Keep a torch handy
📞 Save 105 in your phone
Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare
🎥 We caught up with Nik Wheeler, our Head of Operations for the north of Scotland, earlier this morning to learn more about our preparations for #StormAmy, the latest forecast and how the weather can impact our ability to safely carry out repairs.
October 3, 2025 at 10:36 AM
🎥 We caught up with Nik Wheeler, our Head of Operations for the north of Scotland, earlier this morning to learn more about our preparations for #StormAmy, the latest forecast and how the weather can impact our ability to safely carry out repairs.
⚡ Need to contact us during a power cut? With #StormAmy approaching, here’s how 24/7 ⬇️
📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X
📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X
October 3, 2025 at 8:35 AM
⚡ Need to contact us during a power cut? With #StormAmy approaching, here’s how 24/7 ⬇️
📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X
📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X
🖥️ Paul Murray, our Systems Operations Manager, explains why Control Rooms watch the weather 24/7. With #StormAmy on the way, early action keeps engineers, support teams & customers ready.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
October 2, 2025 at 6:02 PM
🖥️ Paul Murray, our Systems Operations Manager, explains why Control Rooms watch the weather 24/7. With #StormAmy on the way, early action keeps engineers, support teams & customers ready.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.
👂 Join our free Priority Services for a personalised Power Cut Plan.
📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance.
👉 ssen.co.uk/support
📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance.
👉 ssen.co.uk/support
October 2, 2025 at 5:59 PM
👂 Join our free Priority Services for a personalised Power Cut Plan.
📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance.
👉 ssen.co.uk/support
📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance.
👉 ssen.co.uk/support
#StormAmy will be disruptive this weekend in the north of Scotland, with 90mph winds. We're ready for it, with extra engineers in the control room and in place across the network, and more people ready to take your calls. Read more about our preparations here ssen.co.uk/storm
October 2, 2025 at 1:49 PM
#StormAmy will be disruptive this weekend in the north of Scotland, with 90mph winds. We're ready for it, with extra engineers in the control room and in place across the network, and more people ready to take your calls. Read more about our preparations here ssen.co.uk/storm
⚠️ #StormAmy is on the way; and we're now at Yellow Alert in the north of Scotland. This means we're taking extra steps to ensure we're ready to respond ahead of this period of severe weather at the weekend.
📺Here's our Head of Control, Brian Morrisey, to tell you more.
🔗ssen.co.uk/storm
📺Here's our Head of Control, Brian Morrisey, to tell you more.
🔗ssen.co.uk/storm
October 1, 2025 at 12:45 PM
⚠️ #StormAmy is on the way; and we're now at Yellow Alert in the north of Scotland. This means we're taking extra steps to ensure we're ready to respond ahead of this period of severe weather at the weekend.
📺Here's our Head of Control, Brian Morrisey, to tell you more.
🔗ssen.co.uk/storm
📺Here's our Head of Control, Brian Morrisey, to tell you more.
🔗ssen.co.uk/storm
⚠️ #StormAmy will bring severe winds to the north of Scotland this weekend, so we're getting prepared right now to respond before it arrives.👷We'll have engineers in place to fix faults and re-route supplies, and we'll have more people on standby to take your calls. More info at ssen.co.uk/storm
October 1, 2025 at 11:46 AM
⚠️ #StormAmy will bring severe winds to the north of Scotland this weekend, so we're getting prepared right now to respond before it arrives.👷We'll have engineers in place to fix faults and re-route supplies, and we'll have more people on standby to take your calls. More info at ssen.co.uk/storm
Reposted by Scottish and Southern Electricity Networks
This is how we restore power after a storm! From surveyors spotting damage, to tree cutters clearing debris, to crews climbing poles & restringing lines. Our teams work around the clock to reconnect rural Scotland. 💪🌧️
September 29, 2025 at 8:01 AM
This is how we restore power after a storm! From surveyors spotting damage, to tree cutters clearing debris, to crews climbing poles & restringing lines. Our teams work around the clock to reconnect rural Scotland. 💪🌧️
🧗♀️ Huge well done to Geraldine, Marion, Shaun and Lauren from our team, who abseiled 165ft from the Forth Bridge on Sunday to raise funds for @chsscotland.bsky.social.
💙 They raised over £2,000 - with our match funding boosting that by another £1,000!
💙 They raised over £2,000 - with our match funding boosting that by another £1,000!
September 30, 2025 at 10:47 AM
🧗♀️ Huge well done to Geraldine, Marion, Shaun and Lauren from our team, who abseiled 165ft from the Forth Bridge on Sunday to raise funds for @chsscotland.bsky.social.
💙 They raised over £2,000 - with our match funding boosting that by another £1,000!
💙 They raised over £2,000 - with our match funding boosting that by another £1,000!
💬 We understand everyone communicates in different ways, and we’re here to make sure you can always get in touch with us in the way that works best for you.
🔗 Learn more and join today: ssen.co.uk/support
🔗 Learn more and join today: ssen.co.uk/support
September 23, 2025 at 10:01 AM
💬 We understand everyone communicates in different ways, and we’re here to make sure you can always get in touch with us in the way that works best for you.
🔗 Learn more and join today: ssen.co.uk/support
🔗 Learn more and join today: ssen.co.uk/support
Our DSO Autumn Series is proving to be a brilliant way to engage with stakeholders and customers, providing us with invaluable feedback. Our North of Scotland Control Room recently opened its doors to our DSO guests, and we’ve produced this short video so you too can get a glimpse behind the scenes.
September 18, 2025 at 11:00 AM
Our DSO Autumn Series is proving to be a brilliant way to engage with stakeholders and customers, providing us with invaluable feedback. Our North of Scotland Control Room recently opened its doors to our DSO guests, and we’ve produced this short video so you too can get a glimpse behind the scenes.
🤝 Meet Jenny, our Support Technician in our Flexible Solutions Team. She keeps a close eye on Active Network Management, supporting customers and ensuring issues are resolved quickly and safely.
Learn more: ssen.co.uk/anm
Learn more: ssen.co.uk/anm
September 16, 2025 at 9:01 AM
🤝 Meet Jenny, our Support Technician in our Flexible Solutions Team. She keeps a close eye on Active Network Management, supporting customers and ensuring issues are resolved quickly and safely.
Learn more: ssen.co.uk/anm
Learn more: ssen.co.uk/anm