David O'Brien
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David O'Brien
@se-davidobrien.mastodon.scot.ap.brid.gy
#ServiceDesigner at Scottish Enterprise.

Has #ataxia, thank you very much, #celiac

Aphantasic, and quite probably autistic.

#Agile & #UX practitioner […]

🌉 bridged from ⁂ https://mastodon.scot/@se_davidobrien, follow @ap.brid.gy to interact
Interesting that Microsoft, Google et al are shoehorning "AI" into their email clients urging people to use it to "draft an email to Tracy in sales congratulating her on the last quarter results, and ask for a forecast for this quarter".

Dude, you just wrote […]

[Original post on mastodon.scot]
November 21, 2025 at 8:49 PM
So a minor upgrade to MacOS is now an almost 15GB download.

Modern software is so bloated.

#macos #software
November 6, 2025 at 8:20 AM
This was how deep the snow was that day.

225mm or 10 inches for those unfathomably wedded to imperial units.
October 27, 2025 at 9:01 PM
Pre-Covid, I would routinely walk the 3.5 miles there and back.

Wasn't a big deal. Sometimes, like when the "Beast from the East" hit, I was literally the only person in the office.

All the trains and buses were canceled. I just put my snow boots on and tramped through Kelvingrove Park.
October 27, 2025 at 8:54 PM
In the office(!) tomorrow, so planning to cycle there.

Weather's not looking great, but it seldom does at the end of October.
October 27, 2025 at 8:46 PM
Managed to #walk about 2.5km up a coastal path today.

With my flavour of #ataxia that felt like a bit of a triumph.

Sadly, wasn't able to make it to the next village and had to turn back. Absolutely exhausted and utterly empty by the time I did so.

But I did.
September 8, 2025 at 9:11 PM
#userresearch is hard.

Especially when you have users all over the world.

A colleague in #ux research needed some help on a project I'm not involved in.

My calendar now looks like this.
September 4, 2025 at 7:57 PM
I cycled over 20 miles today.

File under things I thought I would never say again.
June 28, 2025 at 8:38 PM
Seems ahrefsbot has been crawling all over our blog ... thousands of http requests per week for a blog that has about 120 posts and a handful of pages. And which gets updated maybe once every couple of weeks.

That's just unreasonable, an unacceptable an […]

[Original post on mastodon.scot]
June 1, 2025 at 8:05 PM
This is my favourite #uselessui dialog.

There is what appears to be a heading asking "Stay signed in?"

It's not a heading, although it does have a role=heading and aria-leval=1 attributes. Both of which would be entirely unnecessary if you just made this an […]

[Original post on mastodon.scot]
May 20, 2025 at 8:07 PM
Tube maps are a great way to illustrate a high level picture of how a user might navigate a service / journey / experience. People just seem to "grok" them.

We made a #miro template you can use to get you started.

#servicedesign

https://miro.com/miroverse/tube-map/
May 1, 2025 at 4:18 PM
It started like this.
April 24, 2025 at 11:23 PM
New #teams background.

An image by Turner Prize winning artist and #glasgow College of Art alumnus, David Shrigley.
April 24, 2025 at 11:14 PM
But in a meeting yesterday a colleague gave a demo of a new service we've introduced, on sour site and said it was based on work I'd done.

I expressed surprise. (Actually, I said, "What have I done now?")

It was based on this service landscape map I worked […]

[Original post on mastodon.scot]
April 24, 2025 at 11:10 PM
Had to remind some folks today that making postal codes mandatory is not optimal.

They come in flavours of 3-10 numeric characters (which you can't treat as numbers) or 6-8 alphanumeric strings. And some countries/territories just don't use them at all.

Like […]

[Original post on mastodon.scot]
January 21, 2025 at 8:21 PM
I used @zachleat's web component to make it snow in the header image of our blog.

That's me wrapping up for 2024. See y'all next year,

https://design.scotentblog.co.uk/
December 20, 2024 at 3:49 PM