Sam Dub
samdub.bsky.social
Sam Dub
@samdub.bsky.social
Lead Product Manager, GOV.UK
Today the team wrapped up our 6 week trial of GOV.UK Chat, an experimental AI-powered chatbot for government.

🏋️‍♀️ 10,000+ users
🦾 23,000+ questions answered
📋 738 surveys completed

Lots for us to dig into in the new year, we'll be blogging findings as soon as we can.
December 23, 2024 at 4:39 PM
We shipped my favourite GOV.UK feature for ages this morning: ✨Autocomplete✨

🔍 GOV.UK Search now suggests search queries as you type. This saves time for most users, and is really helpful if you don't know the exact name or spelling of a government thing.

insidegovuk.blog.gov.uk/2024/12/12/m...
December 12, 2024 at 4:54 PM
2. We’ve added shortcuts to ‘Popular tasks’ to our browse pages, these are re-generated daily so will reflect seasonal trends in usage 🚀
December 3, 2024 at 2:23 PM