Today the team wrapped up our 6 week trial of GOV.UK Chat, an experimental AI-powered chatbot for government.
🏋️♀️ 10,000+ users
🦾 23,000+ questions answered
📋 738 surveys completed
Lots for us to dig into in the new year, we'll be blogging findings as soon as we can.
🏋️♀️ 10,000+ users
🦾 23,000+ questions answered
📋 738 surveys completed
Lots for us to dig into in the new year, we'll be blogging findings as soon as we can.
December 23, 2024 at 4:39 PM
Today the team wrapped up our 6 week trial of GOV.UK Chat, an experimental AI-powered chatbot for government.
🏋️♀️ 10,000+ users
🦾 23,000+ questions answered
📋 738 surveys completed
Lots for us to dig into in the new year, we'll be blogging findings as soon as we can.
🏋️♀️ 10,000+ users
🦾 23,000+ questions answered
📋 738 surveys completed
Lots for us to dig into in the new year, we'll be blogging findings as soon as we can.
We shipped my favourite GOV.UK feature for ages this morning: ✨Autocomplete✨
🔍 GOV.UK Search now suggests search queries as you type. This saves time for most users, and is really helpful if you don't know the exact name or spelling of a government thing.
insidegovuk.blog.gov.uk/2024/12/12/m...
🔍 GOV.UK Search now suggests search queries as you type. This saves time for most users, and is really helpful if you don't know the exact name or spelling of a government thing.
insidegovuk.blog.gov.uk/2024/12/12/m...
December 12, 2024 at 4:54 PM
We shipped my favourite GOV.UK feature for ages this morning: ✨Autocomplete✨
🔍 GOV.UK Search now suggests search queries as you type. This saves time for most users, and is really helpful if you don't know the exact name or spelling of a government thing.
insidegovuk.blog.gov.uk/2024/12/12/m...
🔍 GOV.UK Search now suggests search queries as you type. This saves time for most users, and is really helpful if you don't know the exact name or spelling of a government thing.
insidegovuk.blog.gov.uk/2024/12/12/m...
There’s a lot of good work happening on GOV.UK at the moment, a few things I’ve been close to:
1. We switched to a new site search engine that's much better at relevance, search clickthroughs are up 14% with more tuning still to come 🔎
1. We switched to a new site search engine that's much better at relevance, search clickthroughs are up 14% with more tuning still to come 🔎
A new search engine for GOV.UK
We’ve launched a new site search engine for GOV.UK. Read about how it’s making it easier for users to find what they need.
insidegovuk.blog.gov.uk
December 3, 2024 at 2:23 PM
There’s a lot of good work happening on GOV.UK at the moment, a few things I’ve been close to:
1. We switched to a new site search engine that's much better at relevance, search clickthroughs are up 14% with more tuning still to come 🔎
1. We switched to a new site search engine that's much better at relevance, search clickthroughs are up 14% with more tuning still to come 🔎
A new homepage for GOV.UK 💥
A bold new look for the GOV.UK homepage
Product updates and news from the Government Digital Service's GOV.UK team.
insidegovuk.blog.gov.uk
November 1, 2023 at 11:51 AM
A new homepage for GOV.UK 💥