Paul Taylor
@paulitaylor.bsky.social
Design. Research. Creativity. Stupid Ideas.
Innovation Coach at Bromford Flagship #AVFC
Innovation Coach at Bromford Flagship #AVFC
"The success of any community recovery strategy, whether focused on urban regeneration, tackling Anti-Social Behaviour (ASB), or implementing localised service delivery, ultimately rests upon one fragile foundation: trust." https://lttr.ai/Al29j
December 8, 2025 at 8:31 AM
"The success of any community recovery strategy, whether focused on urban regeneration, tackling Anti-Social Behaviour (ASB), or implementing localised service delivery, ultimately rests upon one fragile foundation: trust." https://lttr.ai/Al29j
"This is our classic paradox: the metrics and targets that are intended to drive improvement can create a powerful set of incentives that actually work against the very innovation and risk-taking we need to strive for." https://lttr.ai/AkfAT
December 7, 2025 at 4:32 PM
"This is our classic paradox: the metrics and targets that are intended to drive improvement can create a powerful set of incentives that actually work against the very innovation and risk-taking we need to strive for." https://lttr.ai/AkfAT
Why Decentralised Place-Based Approaches Can Fail
¸ https://lttr.ai/Alo7P
December 4, 2025 at 8:31 AM
Why Decentralised Place-Based Approaches Can Fail
¸ https://lttr.ai/Alo7P
The digital by default model was largely driven by a cost-saving agenda, where the high expense of in-person interactions was the primary justification for pushing services online
Read more ‘‰ https://lttr.ai/AkfAO
December 3, 2025 at 4:32 PM
The digital by default model was largely driven by a cost-saving agenda, where the high expense of in-person interactions was the primary justification for pushing services online
Read more ‘‰ https://lttr.ai/AkfAO
The operational cost of the accountability sink is measured in failure demand.
Read more ‘‰ https://lttr.ai/Alnd6
December 1, 2025 at 6:11 PM
The operational cost of the accountability sink is measured in failure demand.
Read more ‘‰ https://lttr.ai/Alnd6
We must make a deliberate choice to institutionalise constructive dissent, recognising it as a form of commitment aimed at organisational learning.
Read more ‘‰ https://lttr.ai/AljtA
November 29, 2025 at 4:32 PM
We must make a deliberate choice to institutionalise constructive dissent, recognising it as a form of commitment aimed at organisational learning.
Read more ‘‰ https://lttr.ai/AljtA
The barrier to collaboration is inertia, and this inertia requires coordinated, multi-level intervention that targets structural reform, cultural change, and incentive realignment simultaneously.
Read more ‘‰ https://lttr.ai/AleuS
November 27, 2025 at 8:31 AM
The barrier to collaboration is inertia, and this inertia requires coordinated, multi-level intervention that targets structural reform, cultural change, and incentive realignment simultaneously.
Read more ‘‰ https://lttr.ai/AleuS
The deep inertia against collaboration is primarily embedded in the public sector’s legislative, financial, and organisational designs, which inherently reward institutional isolation
Read more 👉 https://lttr.ai/AkSDp
Read more 👉 https://lttr.ai/AkSDp
November 26, 2025 at 8:31 AM
The deep inertia against collaboration is primarily embedded in the public sector’s legislative, financial, and organisational designs, which inherently reward institutional isolation
Read more 👉 https://lttr.ai/AkSDp
Read more 👉 https://lttr.ai/AkSDp
"Symptoms of Decline: Ideas and approvals crawl up and down the hierarchy, and the organisation becomes plagued by endless meetings and committees, often with unclear objectives, breeding a culture where action is secondary to discussion." https://lttr.ai/AlYBi
November 24, 2025 at 3:32 PM
"Symptoms of Decline: Ideas and approvals crawl up and down the hierarchy, and the organisation becomes plagued by endless meetings and committees, often with unclear objectives, breeding a culture where action is secondary to discussion." https://lttr.ai/AlYBi
The belief that metrics always improve performance is one of the biggest myths of the modern workplace.
Read more ‘‰ https://lttr.ai/AkA6S
November 23, 2025 at 3:32 PM
The belief that metrics always improve performance is one of the biggest myths of the modern workplace.
Read more ‘‰ https://lttr.ai/AkA6S
Are Small Companies Really Better At Innovation?
¸ https://lttr.ai/AkA6K
November 20, 2025 at 3:32 PM
Are Small Companies Really Better At Innovation?
¸ https://lttr.ai/AkA6K
The only viable path to genuine public trust is through long-term relational commitment – where we stop treating communities as passive recipients who are there to generate our satisfaction statistics.
Read more 👉 https://lttr.ai/AkwZo
Read more 👉 https://lttr.ai/AkwZo
November 20, 2025 at 8:34 AM
The only viable path to genuine public trust is through long-term relational commitment – where we stop treating communities as passive recipients who are there to generate our satisfaction statistics.
Read more 👉 https://lttr.ai/AkwZo
Read more 👉 https://lttr.ai/AkwZo
As organisations grow, bureaucracy, approval layers, and hierarchy increase.
Read more ‘‰ https://lttr.ai/AlMkt
November 19, 2025 at 3:32 PM
As organisations grow, bureaucracy, approval layers, and hierarchy increase.
Read more ‘‰ https://lttr.ai/AlMkt
Heretical thinking,a challenge to organisational sacred cows—those fundamental assumptions, practices, or long-established revenue streams—is suppressed in traditional organisations
Read more 👉 https://lttr.ai/AlBOI
Read more 👉 https://lttr.ai/AlBOI
November 19, 2025 at 8:32 AM
Heretical thinking,a challenge to organisational sacred cows—those fundamental assumptions, practices, or long-established revenue streams—is suppressed in traditional organisations
Read more 👉 https://lttr.ai/AlBOI
Read more 👉 https://lttr.ai/AlBOI
Why Don’t We Enable More Heretical Thinking At Work?: https://lttr.ai/AlBN1
November 18, 2025 at 8:32 AM
Why Don’t We Enable More Heretical Thinking At Work?: https://lttr.ai/AlBN1
In communities marked by years of under-investment and repeated institutional failure—those often termed ‘left behind places'—trust is not merely low; it has been actively eradicated
Read more 👉 https://lttr.ai/AkwZm
Read more 👉 https://lttr.ai/AkwZm
November 17, 2025 at 4:32 PM
In communities marked by years of under-investment and repeated institutional failure—those often termed ‘left behind places'—trust is not merely low; it has been actively eradicated
Read more 👉 https://lttr.ai/AkwZm
Read more 👉 https://lttr.ai/AkwZm
Understanding how long the memory of that failure persists, and how quickly trust can be regained, is critical for those of us seeking to prove their long-term commitment to place based working
Read more ‘‰ https://lttr.ai/AlBOM
November 16, 2025 at 8:31 AM
Understanding how long the memory of that failure persists, and how quickly trust can be regained, is critical for those of us seeking to prove their long-term commitment to place based working
Read more ‘‰ https://lttr.ai/AlBOM
Giving a mandate for constructive dissent must be moved immediately from a discouraged anomaly to a mainstream strategic imperative.
Invite treason against the status quo
¸ https://lttr.ai/AlBN0
November 15, 2025 at 4:32 PM
Giving a mandate for constructive dissent must be moved immediately from a discouraged anomaly to a mainstream strategic imperative.
Invite treason against the status quo
¸ https://lttr.ai/AlBN0
Stripping an innovation of its cultural and behavioural “why” renders the resulting learning useless to a team operating in a different place
Read more 👉 https://lttr.ai/Ajcld
Read more 👉 https://lttr.ai/Ajcld
November 13, 2025 at 3:32 PM
Stripping an innovation of its cultural and behavioural “why” renders the resulting learning useless to a team operating in a different place
Read more 👉 https://lttr.ai/Ajcld
Read more 👉 https://lttr.ai/Ajcld
When centralised teams try to force adoption through documentation and process, they must increase control, auditing, and reporting
Read more ‘‰ https://lttr.ai/AjebS
November 12, 2025 at 3:32 PM
When centralised teams try to force adoption through documentation and process, they must increase control, auditing, and reporting
Read more ‘‰ https://lttr.ai/AjebS
The pivot we need to make is from viewing the end user as a demanding customer to viewing them as an essential, contributing participant.
Read more ‘‰ https://lttr.ai/Ak05V
November 10, 2025 at 3:34 PM
The pivot we need to make is from viewing the end user as a demanding customer to viewing them as an essential, contributing participant.
Read more ‘‰ https://lttr.ai/Ak05V
"The centralisation of risk aversion: ️ Modern institutions—banks, local governments, and partners—are heavily incentivised to avoid all possible legal risk, making them extremely hesitant to support non-standard, grassroots projects." https://lttr.ai/Ajuw5
November 9, 2025 at 7:31 AM
"The centralisation of risk aversion: ️ Modern institutions—banks, local governments, and partners—are heavily incentivised to avoid all possible legal risk, making them extremely hesitant to support non-standard, grassroots projects." https://lttr.ai/Ajuw5
Concentrate on relationships and metrics will improve. Concentrate on metrics and relationships will fail.
¸ https://lttr.ai/AkwrK
November 8, 2025 at 4:32 PM
Concentrate on relationships and metrics will improve. Concentrate on metrics and relationships will fail.
¸ https://lttr.ai/AkwrK
Coined by John Seddon, failure demand (or avoidable contact) is defined as demand on a service organisation that is caused by the organisation’s failure to do something, or to do something right, for a customer.
Read more 👉 https://lttr.ai/AkeqE
Read more 👉 https://lttr.ai/AkeqE
November 6, 2025 at 4:32 PM
Coined by John Seddon, failure demand (or avoidable contact) is defined as demand on a service organisation that is caused by the organisation’s failure to do something, or to do something right, for a customer.
Read more 👉 https://lttr.ai/AkeqE
Read more 👉 https://lttr.ai/AkeqE