Paul Taylor
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paulitaylor.bsky.social
Paul Taylor
@paulitaylor.bsky.social
Design. Research. Creativity. Stupid Ideas.

Innovation Coach at Bromford Flagship #AVFC
Why Decentralised Place-Based Approaches Can Fail ¸ https://lttr.ai/Alo7P
December 4, 2025 at 8:31 AM
The digital by default model was largely driven by a cost-saving agenda, where the high expense of in-person interactions was the primary justification for pushing services online Read more ‘‰ https://lttr.ai/AkfAO
December 3, 2025 at 4:32 PM
The operational cost of the accountability sink is measured in failure demand. Read more ‘‰ https://lttr.ai/Alnd6
December 1, 2025 at 6:11 PM
We must make a deliberate choice to institutionalise constructive dissent, recognising it as a form of commitment aimed at organisational learning. Read more ‘‰ https://lttr.ai/AljtA
November 29, 2025 at 4:32 PM
The barrier to collaboration is inertia, and this inertia requires coordinated, multi-level intervention that targets structural reform, cultural change, and incentive realignment simultaneously. Read more ‘‰ https://lttr.ai/AleuS
November 27, 2025 at 8:31 AM
The deep inertia against collaboration is primarily embedded in the public sector’s legislative, financial, and organisational designs, which inherently reward institutional isolation

Read more 👉 https://lttr.ai/AkSDp
November 26, 2025 at 8:31 AM
"Symptoms of Decline: Ideas and approvals crawl up and down the hierarchy, and the organisation becomes plagued by endless meetings and committees, often with unclear objectives, breeding a culture where action is secondary to discussion." https://lttr.ai/AlYBi
November 24, 2025 at 3:32 PM
The belief that metrics always improve performance is one of the biggest myths of the modern workplace. Read more ‘‰ https://lttr.ai/AkA6S
November 23, 2025 at 3:32 PM
Are Small Companies Really Better At Innovation? ¸ https://lttr.ai/AkA6K
November 20, 2025 at 3:32 PM
The only viable path to genuine public trust is through long-term relational commitment – where we stop treating communities as passive recipients who are there to generate our satisfaction statistics.

Read more 👉 https://lttr.ai/AkwZo
November 20, 2025 at 8:34 AM
As organisations grow, bureaucracy, approval layers, and hierarchy increase. Read more ‘‰ https://lttr.ai/AlMkt
November 19, 2025 at 3:32 PM
Heretical thinking,a challenge to organisational sacred cows—those fundamental assumptions, practices, or long-established revenue streams—is suppressed in traditional organisations

Read more 👉 https://lttr.ai/AlBOI
November 19, 2025 at 8:32 AM
Why Don’t We Enable More Heretical Thinking At Work?: https://lttr.ai/AlBN1
November 18, 2025 at 8:32 AM
In communities marked by years of under-investment and repeated institutional failure—those often termed ‘left behind places'—trust is not merely low; it has been actively eradicated

Read more 👉 https://lttr.ai/AkwZm
November 17, 2025 at 4:32 PM
Understanding how long the memory of that failure persists, and how quickly trust can be regained, is critical for those of us seeking to prove their long-term commitment to place based working Read more ‘‰ https://lttr.ai/AlBOM
November 16, 2025 at 8:31 AM
Giving a mandate for constructive dissent must be moved immediately from a discouraged anomaly to a mainstream strategic imperative. Invite treason against the status quo ¸ https://lttr.ai/AlBN0
November 15, 2025 at 4:32 PM
Stripping an innovation of its cultural and behavioural “why” renders the resulting learning useless to a team operating in a different place

Read more 👉 https://lttr.ai/Ajcld
November 13, 2025 at 3:32 PM
When centralised teams try to force adoption through documentation and process, they must increase control, auditing, and reporting Read more ‘‰ https://lttr.ai/AjebS
November 12, 2025 at 3:32 PM
The pivot we need to make is from viewing the end user as a demanding customer to viewing them as an essential, contributing participant. Read more ‘‰ https://lttr.ai/Ak05V
November 10, 2025 at 3:34 PM
"The centralisation of risk aversion: ️ Modern institutions—banks, local governments, and partners—are heavily incentivised to avoid all possible legal risk, making them extremely hesitant to support non-standard, grassroots projects." https://lttr.ai/Ajuw5
November 9, 2025 at 7:31 AM
Concentrate on relationships and metrics will improve. Concentrate on metrics and relationships will fail. ¸ https://lttr.ai/AkwrK
November 8, 2025 at 4:32 PM
Coined by John Seddon, failure demand (or avoidable contact) is defined as demand on a service organisation that is caused by the organisation’s failure to do something, or to do something right, for a customer.

Read more 👉 https://lttr.ai/AkeqE
November 6, 2025 at 4:32 PM
The Schumpeter Mark I model, often associated with small, nimble organisations, describes a creative destruction pattern driven by new market entrants and the resulting high turbulence. Read more ‘‰ https://lttr.ai/AkA6N
November 6, 2025 at 7:31 AM
The accountability sink functions as the structural generator of failure demand. Read more ‘‰ https://lttr.ai/Akepy
November 5, 2025 at 4:32 PM
Reposted by Paul Taylor
Really interesting framing by Rachael Wardell @theadcsltd.bsky.social around whether we need to build services that last forever, or celebrate the work that we're doing right now. Chimes with this post by @paulitaylor.bsky.social on planned obsolescence paulitaylor.com/2022/01/10/b... #LeadersF25
Built Not To Last: Could Planned Obsolescence Be Good For The Social Sector?
Planned obsolescence is the practice of deliberately creating consumer goods that rapidly become obsolete (or out of date) and therefore need to be frequently replaced. If we designed our organisat…
paulitaylor.com
November 5, 2025 at 2:43 PM