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patientclient.bsky.social
Patient and Client Council
@patientclient.bsky.social
15 followers 43 following 51 posts
Official Bluesky Channel of #TeamPCC
Please note this account is not monitored 24/7
Contact us: 0800 917 0222 | info@pcc-ni.net
9am - 4pm M-F excluding bank holidays
www.pcc-ni.net
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patientclient.bsky.social
‘Infinity Room’ opens in memory of Noah McAleese

The McAleese family from Dunloy, who tragically lost their son Noah (2) in a farming accident, have helped open a new bereavement support room at the Causeway Hospital.

✨Full article here: pcc-ni.net/news/2025/no...
#TeamPCC
PCC Chief Executive, PCC Advocate, McAleese Family and Health Minister with NHSCT Staff pictured at the opening of the Infinity Room 12.11.2025 in memoray of Noah
November 13, 2025 at 1:07 PM
patientclient.bsky.social
📣Quarterly Impact Update – July to September 2025 (Q2) Our Impact Cards to keep YOU up-to-date with our work and to highlight the impact it is having within Health and Social Care services across NI.

🔗Find out more about our work at: pcc-ni.net #TeamPCC
November 12, 2025 at 1:32 PM
patientclient.bsky.social
📢To celebrate World Quality week we have published our Annual Quality Report

Read our Quality Report here: pcc-ni.net/about-us/cor...

#TeamPCC
November 12, 2025 at 10:11 AM
patientclient.bsky.social
#FeedbackFriday #TeamPCC

Do you have a concern about the health, or social care, you or someone you care for has received?

We can provide you with support and advice.

Contact us on

🌐https://pcc-ni.net/contact-us/
☎️0800 917 0222
📧 info@pcc-ni.net
PCC Feedback: 'PCC Practitioner listened to my issues with empathy and understanding, which made me feel I had come to the right place for help and advice."
November 7, 2025 at 3:38 PM
patientclient.bsky.social
✍️Sign up to our Membership Scheme to keep up-to-date with what is going on across Health and Social Care in Northern Ireland and for opportunities to influence services for the better!

pcc-ni.net/pcc-engage/p... or call 0800 917 0222 to find out more.

#TeamPCC
Leaflet - Membership Scheme. QR code. Join our Membership Scheme to keep up to date with our work, involvement opportunities and what is going on across Health and Social Care. Find out more 0800 917 0222. Visit our website www.pcc-ni.net
November 3, 2025 at 10:12 AM
patientclient.bsky.social
Earlier this month, #TeamPCC hosted an information stand at the ‘Your Health’ Event’ with Glaucoma UK, Bomoko NI and Stronger Together Network

The Health Minister made a visit to our stand to hear about #PCCSupport in the Community pcc-ni.net/pcc-support/...

@health-ni.gov.uk
imagine L-R PCC Practitioner, Health Minister Mike Nesbitt, and event organiser Bomoko NI
October 31, 2025 at 2:41 PM
patientclient.bsky.social
#FeedbackFriday

☎️08009170222
📧info@pcc-ni.net
💻PCC-ni.net

🔗Read more about PCC Support: pcc-ni.net/pcc-support/
Feedback: "My experience of working with the PCC has been outstanding and I would not hesitate to recommend your service." -Individual who used PCC Support Service
October 31, 2025 at 1:15 PM
patientclient.bsky.social
Annual Report and Accounts 2024-25 published

#TeamPCC is delighted to present the PCC Annual Report and Accounts 2024-25, which sets out the impact PCC has made in the past year, working with, and on behalf of, individuals and the wider public.

➡️Read the report here: pcc-ni.net/.../pcc-annu....
PCC Annual Report and Accounts 2024-25 cover
October 30, 2025 at 4:09 PM
patientclient.bsky.social
#FeedbackFriday #TeamPCC

Do you gave an issue or concern about your health or social care? Our focus is on finding an early resolution to your issue.

🔗Visit our website to find out more pcc-ni.net/pcc-connect/
Feedback: “[PCC Practitioner] was so helpful... answered my queries and pointed me in the right direction. They listed and provided reassurance” Individual who used PCC Support Service
October 24, 2025 at 3:09 PM
patientclient.bsky.social
Yesterday, our Policy & Impact Sub-Group met to discuss;
✅ The publication & next steps for;
🤝 People to Partners Report
💬 What the Public Think Key Findings Report
✅ The Adult Protection Bill
✅ PCC Consultation responses
#TeamPCC #PCCImpact #PeopletoPartners
ℹ️ The Policy and Impact Council Sub-Group is established by Council, as an advisory group to Council and the Executive Team on policy and impact issues. Pictured are the members who were present 23/10/2025
October 24, 2025 at 1:15 PM
patientclient.bsky.social
Today we are at #Dromore Community Centre for the Positive Ageing Well Event (10:30am-12:30pm) sharing PCC info & advice.

#TeamPCC is currently seeking new members for our Care of Older People Engagement Platform.
Find out more here pcc-ni.net/.../have-you...

#positiveageingmonth #peopletopartners
PCC Colleague at PCC Information Stand Positive Ageing Well Poster
October 22, 2025 at 9:06 AM
patientclient.bsky.social
Thank you to everyone who joined our Café Conversation ‘Seeking resolution – One conversation at a time’ at #nicon25

Learn more about our advocacy work via our website: pcc-ni.net/pcc-support/

@niconfederation.bsky.social
October 15, 2025 at 3:38 PM
patientclient.bsky.social
#TeamPCC is on the panel: ‘From concept to reality: Building a safe and compassionate culture within HSC’

💬PCC will be highlighting the important role of Patient voice in HSC Governance and Assurance & highlighting the importance of an independent advocacy model for NI.

#NICON25
October 15, 2025 at 1:10 PM
patientclient.bsky.social
#NICON25 Join us at 2:15pm
'Café conversations: Leadership showcase'.
‘Seeking resolution 1 conversation at a time’-we'll be demonstrating how we use effective communication in partnership to resolve complex issues, strengthen relationships & drive meaningful change.
@niconfederation.bsky.social
PCC Colleagues at Book Club Themed Table with PCC merchandise
October 15, 2025 at 11:35 AM
patientclient.bsky.social
📢We are delighted to launch ‘People to Partners: Developing a unique approach for NI’

👉Available now at: pcc-ni.net/5696

#peopletopartners #teampcc #NICON25 @niconfederation.bsky.social
October 15, 2025 at 11:30 AM
patientclient.bsky.social
We’re getting ready to host “People as Partners: A new relationshipwith the public?”

11:45am Glen Suite

We’ll launch, share key recommendations from our People to Partners report & explore how NI can build stronger public partnerships for better outcomes.

#peopletopartners #TeamPCC #nicon25
October 15, 2025 at 11:04 AM
patientclient.bsky.social
Day 1 of #NICON25!

We are proud to sponsor 10 members of the public to join us this year.

Looking forward to our report launch of ‘People to Partners’, networking, learning and sharing ideas with HSC colleagues.

Find #TeamPCC in the Reset Lounge!

#peopletopartners
@niconfederation.bsky.social
October 15, 2025 at 9:14 AM
patientclient.bsky.social
📣We have published ‘What the Public Think’ - Key findings from a PCC Attitudinal Report on People’s Experiences of Health and Social Care and ‘winter’ pressures.

👉Available now at: pcc-ni.net/pcc-impact/p...

#teampcc #NICON25
October 15, 2025 at 9:01 AM
patientclient.bsky.social
⏳ Just 1 week to go until #NICON25!
This year’s theme is ‘Reset: Shaping Health & Social Care for the Future’
Here is where you can find us 👇
💬Join the conversation #peopletopartners #teampcc #NICON25 @niconfederation.bsky.social
October 8, 2025 at 9:15 AM
patientclient.bsky.social
Tomorrow our trained Practitioners will be providing #PCCSupport in the Community at:

📍Omagh Primary Care Complex (7 Donaghanie R BT79 0NR) - Mon 6 October, 10am-1pm
📍STEP Dungannon (2 Coalisland Rd BT71 6JT) - Mon 6 October, 10am-4pm

More information pcc-ni.net/pcc-support/...
Photo of PCC Senior Practitioner with members of local community at PCC Support in the Community event in The Venue, Ballymena. PCC Logo. Do you have a concern about the health or social care you, or someone you care for, has received. The PCC can provide you with support and advice. Freephone 0800 917 0222 9am - 4pm Monday - Friday (excluding bank holidays) www.pcc-ni.net info@pcc-ni.net
October 5, 2025 at 12:47 PM
patientclient.bsky.social
✨ We are absolutely delighted to share that #TeamPCC has been named Team of the Year at the Picker Experience Network National Awards in Birmingham yesterday! 🎉

This recognition is for our PCC Support in the Community work.

#TeamOfTheYear #PCCSupport #PEN25 @pen-news.bsky.social
Photo of PCC Senior Practitioner with PEN25 Award Photo of PCC Senior Practitioner with two additional attendees standing in front of PCC display board Photo of PCC Senior Practitioner standing beside large light up letters spelling #PEN25
October 3, 2025 at 10:29 AM
patientclient.bsky.social
October is Positive Ageing Month! 🧑‍🤝‍🧑

Are you an older person with experience of HSC services, do you care for older people or are you part of a voluntary and community organisation working with older people?⤵️

Read more: pcc-ni.net/pcc-engage/e...

#PositiveAgeingMonth
PCC LOGO. Your voice matters – help shape the future of care for older people! October is Positive Ageing Month, and PCC are delighted to invite YOU to join our Care of Older People Engagement Platform. Our aim is to bring together older people, carers, and representatives from voluntary and community organisations to ensure lived experience is central to shaping decisions about care for older people in Northern Ireland. If you have any questions, please email Keli Farrell (Platform Lead) on Keli.Farrell@pcc-ni.net Visit our website to register your interest: pcc-ni.net/pcc-engage/engagement-platforms/care-of-older-people/ Closes: Fri 31 October 2pm
October 2, 2025 at 9:48 AM
patientclient.bsky.social
You could be a lifesaver!

As #OrganDonationWeek comes to an end, PCC are reminding you to confirm your decision on the NHS Donor Register, it takes 2 minutes and could save up to 9 lives!

🔗https://organdonationni.info
You could be a lifesaver. If you want to be an organ donor, your family need to know. Because 90% support organ donation when they know their loved one's decision. When they're unsure, this drops to just 50%. So leave them certain. Take 2 minutes to sign the NHS Organ Donor Register. Organ Donation logo. PHA logo.
September 26, 2025 at 11:55 AM
patientclient.bsky.social
We're proud to share that PCC was represented at the NISCC’s Professional in Practice Awards in Lisburn, yesterday.
👏A huge congratulations to Katherine McElroy, PCC Principal Practitioner for Advocacy, who received a Specialist Social Work Award!
#TeamPCC @ulsteruni.bsky.social @niscc.bsky.social
Pictured: Katherine with fellow graduates of the Community Development Course, alongside Dr Rosemary Moreland (Course Director, Ulster University), Tracy Reid (Chief Executive, NISCC), and Fergal O’Brien (Regional Coordinator of the course).
September 18, 2025 at 10:58 AM
patientclient.bsky.social
🌏Today is #WorldPatientSafetyDay 2025 🌎
To mark this important day, our Chairperson Ruth Sutherland CBE has shared her reflections in a new blog

👉 Read the blog here: pcc-ni.net/.../sep.../w...
#WPSD25 #TeamPCC #Peopleaspartners
NEW BLOG Graphic Active Listening and Engagement for Safer Healthcare: PCC Supports World Patient Safety Day 2025 Patient Safety from the Start Blog by: PCC Chair Ruth Sutherland, CBE With picture of Ruth, contact details for the PCC and relevant hashtags
September 17, 2025 at 3:30 PM