Vanessa Smith
@normalness.bsky.social
We're all normal to ourselves. I write. I hate hustle. I love shiny objects. Can't even influence an ant. Anthropology & sociology graduate. Author of books. Spoonie. And much more.
www.normalness.com
www.normalness.com
Also it’s incredibly boring to only ever leave the house for doctors and to collect medication. I miss just taking some home dinner and sitting at the beach to eat. I just want to do simple things like that again.
November 11, 2025 at 6:25 AM
Also it’s incredibly boring to only ever leave the house for doctors and to collect medication. I miss just taking some home dinner and sitting at the beach to eat. I just want to do simple things like that again.
These government systems need to stop being set up to be so inflexible :(
November 5, 2025 at 9:36 AM
These government systems need to stop being set up to be so inflexible :(
The government is dictating your access needs by demanding face to face (yes that one is complex, but all of this is complex. Broadly, KPIs are a scam & do not ensure quality.)
www.abc.net.au/news/2025-11...
www.abc.net.au/news/2025-11...
The hidden queue to get on the home care waiting list
Families and insiders say the system to assess people for aged care is in crisis, with 116,000 people on the waiting list. Once approved, they join the queue to get a home care package, which stands a...
www.abc.net.au
November 5, 2025 at 12:28 AM
The government is dictating your access needs by demanding face to face (yes that one is complex, but all of this is complex. Broadly, KPIs are a scam & do not ensure quality.)
www.abc.net.au/news/2025-11...
www.abc.net.au/news/2025-11...
In a tender document, the government put in a dozen KPIs, including that 90 per cent of urgent assessments should be done within 10 days and that 95 per cent of assessments should be face-to-face.
November 5, 2025 at 12:28 AM
In a tender document, the government put in a dozen KPIs, including that 90 per cent of urgent assessments should be done within 10 days and that 95 per cent of assessments should be face-to-face.
“It also said that assessments should be done by people "independent from approved providers. Despite that recommendation, the ABC can reveal that more than half of those companies contracted to provide assessments are also service providers or are a related entity to providers.”
November 5, 2025 at 12:28 AM
“It also said that assessments should be done by people "independent from approved providers. Despite that recommendation, the ABC can reveal that more than half of those companies contracted to provide assessments are also service providers or are a related entity to providers.”
There are obviously KPIs about how much time can be spent trying to contact the older person. We were advised three calls were to be given.”
No alternative communication? Assumes everyone can answer phones and speak…
No alternative communication? Assumes everyone can answer phones and speak…
November 5, 2025 at 12:27 AM
There are obviously KPIs about how much time can be spent trying to contact the older person. We were advised three calls were to be given.”
No alternative communication? Assumes everyone can answer phones and speak…
No alternative communication? Assumes everyone can answer phones and speak…