Chief of Staff of CFPB Consumer Response: based on 10 yrs experience & “the sheer volume of complaints (estimated at 5 million in 2025), it remains my opinion that the Office will be incapable of performing its statutory duties…if the RIFs were to proceed.”
storage.courtlistener.com/recap/gov.us...

“Without any staff, the Privacy Office cannot perform the agency’s statutorily required duties regarding privacy. I am not aware of any other individuals at CFPB [w/] the necessary individual expertise to undertake these specific duties” storage.courtlistener.com/recap/gov.us...

The head of CFPB Research says all but 3 of its 57 staff were fired.

A critical data point for the entire U.S. mortgage market (average prime offer rate APOR) is among their MANY tasks Congress requires they perform—and could not perform with only 3 staff storage.courtlistener.com/recap/gov.us...

A staffer describes how the CFPB consumer complaint system has been pushed to the brink, and is in danger of breaking. One of the many people keeping it from breaking was RIFed. storage.courtlistener.com/recap/gov.us...

Four Doe declarants describe how “if the April 17 RIF and administrative
leave had not been paused, it is highly likely that CFPB data would have been irretrievably lost.”
storage.courtlistener.com/recap/gov.us...

2024 was also the year of The MOHELA Papers!

⤷@theSBPC & @AFTunion dropped themohelapapers.org exposing MOHELA’s scheme to deny service to 8M borrowers

⤷Senate hearing, investigation, & lawmaker push for @MOHELA's termination

⤷@AFTunion lawsuit against MOHELA

This year, the @CFPB permanently banned student loan giant Navient from the federal student loan market and returned $100 million to harmed borrowers.

The lesson? Borrower voices combined with public enforcement can be harnessed to drive systemic change!

You love to see it!