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mariyadelano.hachyderm.io.ap.brid.gy
Mariya Delano
@mariyadelano.hachyderm.io.ap.brid.gy
21 followers 3 following 60 posts
Founder of Kalyna Marketing, an agency for brands that care about building and maintaining trust. AI Hater.

Currently overseeing email marketing at Hachette Book […]

🌉 bridged from ⁂ https://hachyderm.io/@mariyadelano, follow @ap.brid.gy to interact
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mariyadelano.hachyderm.io.ap.brid.gy
I bought my first fountain pen today!

#fountainpen #fountainpens #vampires
A photo of a fountain pen box that reads Nahvalur Dracula - shaped like a coffin with an image of vampire teeth on it. Photo of a fountain pen in my hand - the pen is made from solid titanium, with two cutouts in the shape of two vampire fangs with blood dripping down. A photo of the pen inside its coffin shaped case that’s red and velvety on the inside A photo of me, a white brown-haired woman sitting at a coffee table writing with my vampire-themed fountain pen while wearing a Dracula-style cape and vampire fangs.
December 7, 2025 at 5:08 AM
mariyadelano.hachyderm.io.ap.brid.gy
This is how “delighted” and “helped” I feel.

and no, I still have no idea how to resolve my issue. #ai #chatbot #tech #customersupportnightmare #CustomerSupport
Photo of a white woman with brown hair looking dead inside and given up on any notion of tech or civilizational progress.
December 2, 2025 at 5:37 PM
mariyadelano.hachyderm.io.ap.brid.gy
Thanks, customer support #ai chatbot. So f**king helpful.

Bot: “Contact our support team”
Me: “How do I do that?”
Bot: “I can’t help you.”

(I want to scream so badly)
#chatbot #tech #customersupportnightmare #CustomerSupport
Screenshot of a customer support chat conversation with a bot. Bot: To transfer billing and account information, you'll need to submit a request to support with your current account details and the new owner's name and email. We will then verify and process the transfer. To delete your user account, you can cancel your subscription by logging into your account, navigating to Settings > Billing, and clicking "Cancel Subscription" User: I need to submit that request. Screenshot of a customer support chat conversation with a bot. Bot: I can't directly submit that request for you. To transfer billing and account information, please contact our support team with your current account details and the new owner's name and email. They will be able to assist you with the transfer. User: how do i contact your support team? Bot: You can contact our support team via email (available 9 AM to 5 PM) or by using the chatbot located in the bottom right corner of the LeadMagic platform for immediate assistance 1. You can also use the in-app chat feature User: what is the email Bot: I couldn't find the specific email address for our support team in the knowledge base. However, you can reach out to them via the chatbot on the LeadMagic platform or through the in-app chat feature 1. Bot: Simply reply below to ask another question. user: contact support Bot: I can't directly contact support for you. You can reach our support team via the chatbot located in the bottom right corner of the LeadMagic platform for immediate assistance, or by using the in-app chat feature. Simply reply below to ask another question.
December 2, 2025 at 5:36 PM
mariyadelano.hachyderm.io.ap.brid.gy
Thank you all for 3,000 followers on here! Here’s a photo of Danny to celebrate the occasion ☺️

3 years into being part of Mastodon, I continue to be impressed with how wonderful the people here are and how much this social network actually FEELS social. People […]

[Original post on hachyderm.io]
A photo of a fluffy long-haired gray cat with piercing yellow eyes sitting on a scratching post atop a windowsill looking out into the rainy window behind him.
November 19, 2025 at 2:39 PM
mariyadelano.hachyderm.io.ap.brid.gy
Our local bookstore is optimistic heehee

#vote #election #zohranmamdani #us #nyc #newyork #mamdani
Photo holding a book called “Run Zohran Run” about his campaign and how he won the mayoral race
November 4, 2025 at 8:05 PM
mariyadelano.hachyderm.io.ap.brid.gy
First time I’ve been allowed to #vote in any #election - and I got to vote for #zohranmamdani 🥳

So glad my #us citizenship came through on time to register!

If y’all can vote today please do!!!

#nyc #newyork #mamdani
Photo of Mariya, a white woman with long brown hair, smiling in the middle of a downtown Manhattan street, showing off her “I VOTED” sticker on her shirt.
November 4, 2025 at 7:29 PM
mariyadelano.hachyderm.io.ap.brid.gy
I don’t post my #cat on here enough. Here’s some Danny for you all

#catsofmastodon #cats
Gray long-haired cat Danny being brushed while wearing a rabbit hat and looking really happy with it all Gray long-haired cat Danny wearing a Dracula cape outfit and looking dashing Gray long-haired cat Danny in a closet inside a grocery bag from TJ Maxx - Danny’s face is poking out looking curious. Gray long-haired cat Danny (with piercing yellow eyes) examining my Royal typewriter and looking suspicious
October 24, 2025 at 8:59 PM
mariyadelano.hachyderm.io.ap.brid.gy
2/2 Reflection on #citizenship:

I do not treat the concept of “#democracy" lightly. I was born into the aftermath of centuries of totalitarian oppression that ended suddenly, leaving the nascent Ukrainian state of the late 90s and early 2000s floundering in the […]

[Original post on hachyderm.io]
A photo of a typewritten page with the same text as this post. It also has a photo of a little American flag.
October 16, 2025 at 9:51 PM
mariyadelano.hachyderm.io.ap.brid.gy
I became a US citizen yesterday!

4 years in the making, a dream for much longer than that. I was fortunate to have one of the fastest routes to citizenship and to have mostly experienced a very smooth process with lovely immigration agents who processed my […]

[Original post on hachyderm.io]
Photo of Mariya Delano waving a small American flag in front of the US immigration building in NYC where she became a citizen. Mariya looks very happy as she watches the flag in her hand. She's wearing a red dress with black leggings and a black blazer.
October 16, 2025 at 9:47 PM